Last post on Dec 03, 2013 at 9:42 AM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Heating / Cooling, SUV
#601 of 2218 Re: Another one bites the dust [brookeh]
Sep 14, 2007 (12:46 pm)
I have a 2001 CRV with 84,000 miles/NO warranty. The air compressor blew out. The day prior, there was a rattling, like a piece of plastic stuck in the air duct, coming from behind the glove compartment. The next day, which was 105 degrees, it sounded like a bag of bolts stuck in a garbage disposal.
I immediately Googled CRV air compressor and found this forum. The next day I took it in to my local honda dealership for a checkup. At first, the service manager said he couldn't do anything. Then I told him I did my research on this forum. Still nothing because he said that it was the 02-04 models that they were replacing, but not the '01.
As it turns out, my crv was purchased in late '01 about a month before the '02s came out. The compressor on the '02 that has failed so often could have been used on my car. That was my defense when I called American Honda.
The next day the service manager called back and said American Honda would cover 50%. The dealership and American Honda are two separate businesses, so the dealership will not make a deal with you like AH will.
So end of story, the new AC system cost me around $700.
#602 of 2218 Re: Now let's not get carried away [michelle0128]
Sep 14, 2007 (1:24 pm)
We may be interested in a class action suit also, because Honda didn't give us a satisfactory answer either - offered half. Said the decision was based on owner loyalty to Honda. So instead of letting my husband do the maintenance, brakes, oil, hoses, etc. which he is entirely capable of, I am supposed to take it to my local dealership so they can charge me $475, $380 of which is labor. So that they then can still "choose" whether or not to fix an issue of faulty manufacturing on their part. Corporate america as we know it.
#603 of 2218 Re: Now let's not get carried away [stevedebi]
Sep 14, 2007 (1:28 pm)
Not to disagree, but did you also do a Google on other cars and problems? Honda has sold a LOT of CR-Vs, and it is at least evident that not every one has a failed compressor.
I know this is true, but when there are this many issues out there with the same models and years of a car, a responsible manufacturer would issue a recall or would cover all of the complaints, not just pick and choose.
#604 of 2218 Re: Now let's not get carried away [rajeevsarda]
Sep 15, 2007 (7:57 am)
I strongly feel to bring notice of the vehicle failure and seriousness of the matter to all Honda CRV user as the failure had LIFE RISK at stake.
My vehicle moving at 40 km/hr suddenly came to a complete halt with full loss of all controls on the power steering and brake system.(refer my earlier posting in the same forum in Nov.2006)
Once AC Compressor fails I could understand the problem is to do with the air-conditioning system which is loading the engine and instead of any safety circuit breaker getting engaged which should cut power to the A/C system the whole engine would get stalled in fractionís of second.
Unless you drive stick, stalling the engine will not stop the vehicle. Also, stalling the engine does not cut off your ability to steer or brake, unless you suffer from muscular distrophy.
Even if you drive stick and the engine stalls, you don't stop as if you hit a cement wall, you just slow down, and by that time you should release the clutch and shift into neutral anyway.
How did people steer and brake before power steering and power brakes were invented? Sheesh.
#606 of 2218 Re: Now let's not get carried away [michelle0128]
Sep 15, 2007 (8:50 am)
Remember that you have a legal obligation to mitigate your damages. Honda can't be held responsible for the well-being of your child.
#607 of 2218 Re: my A/C "clunks".... [sulynn]
Sep 16, 2007 (3:31 pm)
I bought a used 2003 CRV with about 46,000 miles on it. I was driving up to New Jersey from North Carolina and while in New Jersey, my car made a funny ratteling sound, stuttered a little and then completely died on me (engine, power steering, electricity, everything). When I turned the engine back on, the ac was not blowing out cold air. A few weeks later I took it to the Honda dealership in North Carolina. They took a look at it and told me my compressor was shot and that metal shards had been thrown around the system. They appealed to American Honda to have it fixed under warrantee and it was. I got a new compressor, new hoses, basically a brand new system all fixed for free. Excellent work on Honda to recognize the problem and then do something about it for people. Now my ac runs like a champ.
#608 of 2218 Re: Now let's not get carried away [nicomp]
Sep 16, 2007 (5:53 pm)
Does the cost of fixing the AC count as mitigating my damages?
#609 of 2218 Re: 2002 blew ac on 9/4/2007 [ironmill]
Sep 17, 2007 (10:50 am)
I am in Norman OK also. I took my daughter's '02 CRV to a private mechanic who verified the blown compressor. I decided to Google the problem, and found this forum. Unbelievable. I have an appt with Fowler Honda this afternoon, but after extensively reading this forum, I wonder if I should just go ahead and call HA first.
How was your problem resolved? What is your recommendation?
#610 of 2218 2004 CRV compressor failure at 58K miles
Sep 17, 2007 (11:37 am)
Quick version - Honda was great and fixed blown compressor only charging me $250 instead of $1200 because I read the discussion group your reading now.
Long version - Driving the 2004 CRV in Orange County, CA last week with the AC on and suddenly there's a whooshing noise for about 15 seconds, slight vibration, then the car runs normally but AC blows hot air. When I get home that night, I look under the hood down where the compressor lives and see oily residue sprayed over everything in the area.
I was going to take it to my regular mechanic next day, but thought I'd check online for a recall notice or service campaign since 58000 miles seemed pretty young for a compressor failure. After I found this discussion thread, I did the following;
1. Called my local Honda dealer, asked for service. I told the service writer I had a CRV I thought had a blown AC compressor, and asked if he had heard of any service campaign. I told him I had seen information indicating they had more than usual failures. He said he knew of no campaign, but advised if I wanted to try and get Honda to help out, I should get a case number, and he gave me the 800 number to call.
2. Called the 800 number, explained my case to information input person who opened a case number and said my case manager would call in a day or two. She advised that I should go ahead and get the dealer to diagnose the failure so matters could proceed.
3. Called back Honda dealer, got the same service writer and told him I had a case number and was bringing it in for diagnosis. Left it that night at the dealership.
4. Next morning, Honda case manager calls and asks me questions before contacting dealer. He is curious as to why I opened a case number as the car is out of warranty, I bought it used from a private party, and I basically don't have a leg to stand on (my words not his). I just old him I had seen a thread on Edmunds that indicated that they might have a premature failure problem with AC compressors, I and my immediate family had owned 4 Hondas it the last decade, I just wondered if they could help me out with this. I was just as nice as I could be, because that's just the kind of guy I am.
5. Later that day, my service writer at the dealer calls and says he found a blown compressor, talked with my case manager, and they are willing to pay for the $1200 repair except for a $250 deductible charge to me. I know a good deal when I hear it, so I thank him profusely and he tells me it should be done tomorrow.
6. Next day I get the car back, AC works good and has been working fine for a week now.
Summary: It would seem that this discussion group has saved me about $1K, and that Honda did step up and stand behind their product - even though I was not the original owner, didn't buy it new, and it was 22k miles past warranty. It did say "one time goodwill discount" on the receipt, so I suppose if this compressor goes out at 120K miles, I'm on my own, but 'till then I'm cool like the breeze.