Last post on Dec 03, 2013 at 9:42 AM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Heating / Cooling, SUV
#2195 of 2218 2004 Honda CRV Air Compressor Nightmare
Aug 19, 2013 (2:34 pm)
I just got done talking to Honda Motors. They can care less about this issue, they pretend like it does not exist. This is the fourth time my A/C broke! The first time, they fixed it and I was not charged for it. Less than a year later, it broke again, same exact symptoms. They said it was not the compressor that time, but they fixed two fan motors, charged me about $1100, and it worked for a few months. Then compressor broke again, and they wanted to charge me $1500 for it. I had it fixed elsewhere for lower price. Less than a year later, today...compressor blew up again! It was so loud I'm afraid it ruined the drive train. THIS IS RIDICULOUS! Honda thanked me for bringing the issue up, but that they can't do anything about it! Poor quality workmanship, poor customer service. I'd say boycott them! I'm done with this car, not spending another dime on A/C that will last a few months. The heck with HONDA!
#2196 of 2218 2007 Honda CRV air compressor
Aug 20, 2013 (8:02 pm)
Took my CRV to the dealer today, and was told the air conditioner system was contaminated due to failed air compressor. The estimation was $3500.
Called American Honda asked why the extended warranty for clutch turns to whole AC systems failure due to air compressor.
The answer from American Honda was that they never aware of AC compressor issue. The only thing they are aware of is clutch and coil. Sorry, you are on your own.
My lesson learned from today's experience are,
First, if there is any issue, even minor issue, as long as under warranty, check with dealer asap. I waited for two years to finally visit dealership.
Second, I will never buy a Honda. Actually my wife is looking at new Acura MDX as her TL is getting old. After today's experience, I'd say, Honda, さようなら
#2197 of 2218 Re: 2007 Honda CRV air compressor [ihatehonda3]
Aug 21, 2013 (7:16 am)
Acura's are Honda products ..... AND I have seen the same air conditioning issues in Acura products .... Search the Edmunds site and you will see ........
don't be fooled by a name change .... It is a Honda ... Never again will there be a Honda product in my garage .......
#2198 of 2218 Re: 2007 Honda CRV air compressor [ihatehonda3]
Aug 22, 2013 (8:24 am)
I have a 2007 CRV with over 87,000 miles. The air conditioner has worked great so far. I wonder; my CRV is a Japanese built model and has worked fine;I use it in the recirculation mode whenever I use it. I wonder if that matters or maybe it would be worth it to get a new compressor and clutch and change them out. It might be a lot cheaper, not having to replace the whole system??
#2201 of 2218 Re: 2006 Honda Cr-V Air Conditioning System [autoacguru]
by Stever@Edmunds HOST
Aug 25, 2013 (5:44 pm)
No soliciting on our site please.
#2202 of 2218 Re: 2006 Honda Cr-V Air Conditioning System [bbk56]
Aug 26, 2013 (6:08 am)
I don't have a CR-V, but I have a 2004 Acura MDX. I've had my car since April of 2013, the time of this post is August 2013, and my air conditioning has gone twice. It is very frustrating knowing that we have to A/C in the car in FLORIDA in AUGUST! I don't feel comfortable anymore. I also need help!
#2203 of 2218 Re: 2006 Honda Cr-V Air Conditioning System [dimitriusg36]
Aug 26, 2013 (3:48 pm)
Did some of the A/C components fail or are you just having a freon leak (A/C outputs hot air and/or is slow to cool down) that the service department hasn't found yet. If the latter, have them put a dye in the freon when they fix it (reload the Freon) this time so there is a positive indication of where the leak is the next time this happens.
I also have a 2004 MDX (bought mine used in 2008 off an Israeli gynecologist whose wife wanted something bigger) and have not had an A/C problem yet (~120,000 miles on the car).
#2204 of 2218 2009 Honda CR-V EX-L A/C broken. Thanks Gerrish Honda for nothing.
Sep 11, 2013 (4:38 pm)
We bought our 2009 Honda CR-V new in 2009. Earlier this summer at about 65,000 miles the air conditioner simply stopped working all at once. Fuses all good and presumably not a coolant leak since it was running cold one minute and hot the next. The thing is that we live in Vermont and use the A/C a lot less than in most places. It should be working after 150,000 miles like my Fords and Chevys and Toyotas and pretty much every other car I've owned over the last 40+ years that I have been driving.
Somehow we never got the notice that the A/C clutch assembly warranty had been extended. So we put up with it, thinking that since we were over the 50,000 mile warranty, so there was no recourse. It's not so bad living without A/C in Vermont most of the time.
Last Sunday we started hearing a grinding sound from the engine compartment. I was guessing that it was a water pump bearing or A/C compressor. Leaning toward the A/C compressor since the A/C had died earlier. Just in case it was something really bad, we parked the car.
On that Sunday I filled out the online contact request form on the website for Gerrish Honda in Lebanon, NH, where we had bought the car. I asked them if there was an extended warranty on the A/C. I stated that our A/C had quit recently. I told them that there was a grinding noise that had me concerned and that I thought might be related. I said that if there was an extended warranty that I wanted to schedule an appointment to get it taken care of right away. Gave them my email address, phone number and VIN. I received an automatic email acknowledgement of my request shortly thereafter.
On Monday morning, I took time off from work to take the car to my local mechanic to ask about the grinding sound. He said it was almost certainly the A/C compressor. He recommended that I get it in for repair soon, but that I should be OK for a few miles. Parked the car.
Monday passed, no reply from Gerrish Honda. Car sat in the driveway.
Tuesday passed, still no reply from Gerrish Honda. On Tuesday evening we had to drive the car about 20 miles. Since Gerrish Honda had not replied for over 48 hours it seemed reasonable to assume that they did not consider it a huge concern. Just as we pulled into the driveway there was a loud SNAP! Blap Blap Blap. Shut the car off and found that the serpentine belt had snapped.
Wednesday morning called Gerrish Honda and asked about the email I had sent on Sunday. Receptionist (or whatever) said she had forwarded it to service on Monday and that I should have heard from them. Talked to the service department at Gerrish Honda and they didn't seem to know about my email. They did tell me that there was an extended warranty on the A/C clutch. I told them that the serpentine belt had snapped and that I was pretty sure it was a seized A/C compressor. They recommended that I get the car in for them to look at.
Wednesday afternoon I had the car towed to Gerrish Honda. Progressive Insurance paid for that - I recommend them. Couple of hours later got a call from Gerrish Honda telling me that the compressor had seized. They assured me that it had absolutely nothing to do with the A/C Clutch. Whatever. In any case they said it would be $1130 to replace the compressor, serpentine belt and that the clutch and coil were included with the compressor. I was told that even if I had brought the car in when the A/C failed this summer and they had done the extended warranty work, the compressor would have probably failed anyways.
So, I have two issues here:
First, if Gerrish Honda had called back Monday or Tuesday, I would have most likely made an appointment and got the car towed in to look at the grinding sound, and they would have found a problem with the compressor BEFORE a catastrophic failure.
Second, and the REAL issue is that, why the hell is an A/C compressor failing on a car with 65,000 miles on it? Honda just settled a class action lawsuit last year for earlier model Honda cars with A/C compressor problems. Just a casual web search will show that the problem is still very much unresolved. If anyone knows of a new class action lawsuit or is interested in starting one, just leave a message here or email me. Address is my user name at yahoo dot com.
And on the off chance that someone at Gerrish Honda happens to monitor this thread and takes offense at my repeated mention of them, when someone calls your phone, there is a message that all calls are recorded for quality purposes (or whatever). Thank you for that. That gave me permission to record as well, which I did, so that there would be no future misunderstanding of who said what and when.
We used to love the CR-V and were seriously thinking about doing a trade-in for a newer model, but suddenly this car that seemed perfect when we bought it is starting to look like a delayed-reaction lemon. There seems to be a lot of evidence that even if we pay the $1130 to get it 'fixed', it's going to turn out that the compressor internals disintegrated, requiring a lot of other peripheral repairs in the near future.