Last post on Dec 03, 2013 at 9:42 AM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Heating / Cooling, SUV
#2156 of 2218 Re: Honda Civic [sandman_6472]
May 27, 2013 (3:33 am)
You are correct. Honda not customer service orientated. I also had a problem with my 2004 Honda CRV compressor. I had an extended warranty which paid for a new compressor. The extended warranty through Honda cost me $1,200. I am part of the class action lawsuit against Honda for their compressor problems. Now Honda won't pay anything because I purchased the extended warranty. By the way I also own a 2010 Hyundai Elantra. Hyundai really takes care of their customers. I will never buy another Honda product again. Honda's quality and service after the sale really stinks.
#2157 of 2218 Re: Poor AC performance [gimmestdtranny]
May 27, 2013 (6:35 am)
The freon has been taken out three times in the first year. Mostly to fix leaks, could be moisture in the system but I am not getting water dripping off after shut down.
Honda ran a test on it last time and went through the report with me. They claim all is with in. Specs. All I could tell the guy is if the car sits in the sun you can drive it for two hours and it will not cool down so either you under designed the system or it is not working properly under demand
Honestly not sure I feel like fighting with Honda any more about it. I am going back to Fords the reliability gap does not favor the Japan made cars any more
#2158 of 2218 Re: A/C problem [mada4]
May 27, 2013 (9:15 am)
I hold my breath every time I turn mine on, afraid it isnt going to work. Has been fixed three times. Had it fixed once, new system installed which immediately went bad and had to be replaced again, then two years later, after locking up and leaving me stranded on the freeway. I love this car, but won't buy another. Can't afford to keep doing this expensive repair.
#2159 of 2218 Re: Poor AC performance [dvickers]
May 27, 2013 (9:55 am)
Not sure Ford is going to be any better than Honda in that regard. See link. But besides that...pick ANY issue Honda has ever had whether it be auto trans, A/C, too sensitive air bag sensors...you name it...Ford has done it all and more.
As you can see, Ford too have had their issues with what is known as Black Death. This is the same symptom that takes out the CRV A/C systems. It is why the entire system needs to be replaced or the contamination just re-contaminates the new parts that were replaced and the cycle starts all over again.
#2160 of 2218 Re: Honda Civic [jimw18]
May 27, 2013 (8:25 pm)
After three months, speaking to 12 people, and having me submit documentation of repairs numerous times I was told Honda would not reimburse me for my repairs. My husband and I test drove the 2013 CRVs and are both in the market for new cars. I was all set to purchase that day, but I wanted to see if they stood behind their product. After speaking to three or four managers, each of them telling me there was nothing wrong with the CRV a/c, I realize THEY DON'T stand behind their product, so I they lost two sales. I will NEVER buy another Honda.
#2161 of 2218 Re: Poor AC performance [dvickers]
May 29, 2013 (7:35 pm)
My 2010 CR-V, even brand new, never "wowed" me with the AC performance. So, when I got the letter about the compressor clutch warranty extension, it made me wonder. Sure enough, the first warm spell of the spring came, and my AC would not blow cold air, so I took it in to the dealership (with my extension warranty letter in tow) only to be told that the problem was not the compressor clutch, but the evaporator and expansion valve that would cost $945. Is it me, or does this seem a little too coincidental? Looks like a scam, quacks like a scam....anybody else been given this all too profitable answer from a Honda dealership?
#2162 of 2218 Re: Poor AC performance [rugglesb]
May 29, 2013 (7:58 pm)
Consider yourself lucky if you have only had to replace a couple parts. Honda will tell you it's anything just so they don't have to spend a few dollars to make it right and admit fault. They don't realize that they would have happy continued loyalty instead of angry disgruntled one time customers.
#2163 of 2218 Re: Poor AC performance [rugglesb]
May 30, 2013 (2:35 pm)
Mine is essentially the same story.
1st time was 2mo after I bought it new in 2011. It had less than 5#'s in it they claimed it was low from the factor I sad BS it has a leak.
2mo later I take it back in and demand they take the freon back out sure enough down to 5# again. they put die in it and tell me the fill valve is leaking.
2mo later back in 5# again, oh the valve is still leaking.
Now it is winter. next summer take it back in they claim it is full show me a fancy test as tell me it works fine. I say BS to the service manager.
3mo later I get a clutch recall notice, take it in sure enought the clutch is all most completly burned up they agree to replace it.
Still does not get very cold.
I don't hate Honda's they are a low cost low thrill car. But what it does confirm for me is that a Ford truely has caught and passed Honda in over all quality, which is more than a low price. Drive a new Excape, it is just a better vehicle than a Honda for the price. Buy American, the Honda's are nto better any more.
#2164 of 2218 Re: Poor AC performance [dvickers]
May 30, 2013 (7:58 pm)
UGH! So FRUSTRATING! How can they ignore every person that is having an issue with the A/C system?