Last post on Dec 03, 2013 at 9:42 AM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Heating / Cooling, SUV
#2119 of 2218 Re: Help...Just bought and just imploded [kkoka1]
Oct 19, 2012 (6:32 am)
Not that pleased with Honda America. With a brand new 2012 CR-V they seem to be taking defensive line that AC and brakes may not be covered due to wear and tear and any abuse by drivers. AC not that cold, and brakes making a thumping noise. Dealer wants to charge $60 for a brake inspection at 18,000 miles. Not pleased with Honda service at all. They were a good company.
#2120 of 2218 Re: Help...Just bought and just imploded [raforan]
Oct 19, 2012 (3:39 pm)
WHAT, raforan? They now try to weasel out with that disclaimer? To Honda: please explain in detail (written) what exactly constitutes wear and tear and any abuse by the driver? Do they mean I can't take a sledgehammer to the Honda symbol of the car in frustration?
Raforan, dealer tries to stick us with diagnostic fees, too. We take it back to the local business I mentioned who charges us nothing to check out the brakes and air.
#2121 of 2218 Honda dealer botched A/C repair
Oct 23, 2012 (10:52 am)
According to discountacparts.com:
"Your compressor failed for a reason. The number 1 reason is contamination in the system. Cleaning out this contamination is crucial to ensuring that the new compressor is not also contaminated. Always flush and evacuate before changing parts. Always use A/C system flush solvent. If it is not perfectly clean after the flush and vacuum, we recommend re-flushing the system."
My Atlanta Honda dealer botched my A/C system repair by initially just installing a new compressor and running the system to note poor performance. Only then did they inspect the accumulator/drier (replacement of this part is REQUIRED by every compressor manufacturer as part of the warranty) and noted it was leaking desiccant balls and other black junk into the system. THEN they decided to flush only the evaporator line and replace the clogged dryer and also the contaminated condensor (the A/C radiator at the front of the car, often difficult to flush). This is noted right on my invoice! The invoice doesn't mention cleaning or replacing the expansion valve nor purging the other line - things any half-trained A/C technician would have done. Obviously, my new compressor now has it's oil flooded with seven years of accumulated black crud. So I just paid almost $2,000 for a brand new compressor which WILL fail prematurely.
I have a case open with Honda corporate to see what they can do given that the repair ddn't follow the Honda's - or anyone's - service procedures. You have to watch your dealer closely to ensure they perform the A/C repair correctly. The warranty on the repair will be only 90-days labor / 12 -months parts so, if the new compressor fails again within a year, you get to hassle with them all over again on the labor. After a year, you're just out another $1,500-$1,800.
#2122 of 2218 Small wonder Honda has A/C system problems
Oct 25, 2012 (5:22 am)
Honda got back to me about the case I opened. I had faxed them Denso’s warranty on their compressors (requires system purging and dryer replacement or the warranty is immediately void) along with industry articles describing the importance of thoroughly cleaning A/C systems to avoid contaminating a new compressor. I faxed them a copy of the Honda Service Bulletin showing the easy and very inexpensive alternative to the dealer’s suggested $480 power steering pump rebuild to cure a minor noise issue. I explained how the Service Advisor switched from protesting AGAINST additional work that would be wise (but would have required him to come in on his day off OR split his commission with someone else) to pushing unnecessary and over-priced work the next day (once he was resigned to protecting his commission by coming in on his day off, the Service Advisor wanted to make it damned worth his while). I explained how the dealer tried to charge me 8.976111 shop hours (a plugged number they made up) before they backed off their “mistake” and cut the labor charge by 40%.
Bottom line: Honda said repairing a contaminated A/C system just by replacing one part at a time was “proper”. The attempted over-charges and commission wrangling are solely between me and the dealership. Honda suggested I contact the dealership Service Manager again to see if he can explain what they had previously refused to explain. In a word, Honda offered me NOTHING.
If you’re looking for Honda dealer service in downtown Atlanta, you’d be wise to go far North (Woodstock, Georgia) or far South (Morrow, Georgia) instead. Even then, ask in advance to insure that your Service Advisor will be working the next day too in case your car needs to stay overnight. If anyone quotes you a price over the phone, get their full name to avoid hassles over service prices and commissions. Better yet, find a small, local shop who works off their reputation and repeat customers.
#2124 of 2218 Alin Class Action Settlement for Compressors
Jan 03, 2013 (4:28 pm)
I have interesting news for anyone denied a refund for the 2002-2004 Honda CRV compressor class action suit.
This suit was settled November 2012.
If you were denied a settlement amount and were told the reason was the mileage did not match the year EX: year 4/48,000 miles you were denied wrongly. The forward slash means OR not and. They are trying to interpret their own guidelines.
I am appealing Alin Settlement Litlgation's ruling and if this happened to you then you should too!
#2125 of 2218 honda crv air compressor problems
Jan 14, 2013 (3:11 pm)
I'm a 2002 Honda CRV owner - and just was told that my a/c compressor might have blown up ... wasn't even using the a/c - but they're looking to make sure it's Not black death
WHAT WAS THE RESULT OF THE HONDA CLASS ACTION LAWSUIT REGARDING THIS IF HONDA DIDN'T FIX THE PROBLEM? and were they told to do recall's on all these vehicles to make sure it didn't happen again?? would like to know the exact lawsuit name/#
#2126 of 2218 Re: honda crv air compressor problems [baogirl]
Jan 14, 2013 (4:33 pm)
The lawsuit was over and done with, and a lot of disappointed people. No recalls. Mine has been fixed three times already.
#2127 of 2218 Re: honda crv air compressor problems [baogirl]
Jan 14, 2013 (7:18 pm)
I looked into it, but it was such a joke I just gave up. For my year, they were going to give me such a small percentage back (IF THEY EVEN APPROVED IT) that it wasn't worth my time. I can't remember the website--it was a lawyer's website. They make you jump through 20,000 hoops and paperwork.
I had better things to do with my time. So, the big Corporation won again. I just got it fixed and moved on with my life. Good luck though!
#2128 of 2218 Extended Warranty on A/C Compressor Clutch
Jan 25, 2013 (9:59 am)
Yesterday I got a notice from Honda that the warranty has been extended on the A/C Compressor Clutch for 7 years/100,000 (whichever is first). I actually had the compressor replaced last week on my 2009 CR-V, 85,000 miles, at the cost of over $1,000. This notice said to mail in the notice with your repair bill for possible reimbursement. I have no idea how much, but I'm going to send it in.