Last post on Dec 03, 2013 at 9:42 AM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Heating / Cooling, SUV
#2116 of 2218 Re: claims deadline [sissytoo]
Oct 08, 2012 (8:11 am)
Just to share this "tip" from my mechanic. It seems honda (notice I drop the capital H... honda is really small when it comes to admitting their design flaws..after all what can one expect from a company that started by selling "decent" motorbikes!!!) sells 2 types of "replacement" a/c systems for the 2003 crv (yes, I would make the font smaller if I could do so....honda should be ashamed of its badge and insignia for this model!!!).
One system is the same as the original so you get MORE chances for revisits to the shop for MORE replacements. The other system is supposed to be an "updated" improved version...I guess a system that is LESS prone to further replacements. I was quoted a difference in price of approximately US$100 b/w the two systems. However, I have yet to replace my system...just FLAT out refuse to give honda more moola$ !!!!
Oct 08, 2012 (9:18 am)
Thank you to everyone who provided info. Need a bit more help.
My mechanic (who we trust) fixed it. Unfortunately, now my SRS system just went out completely (no one will touch that except Honda because it deals with your airbag system AND my ABS Brake system light came on indicating another problem. So, I am sitting here waiting for Honda to tell me how many more thousands of dollars I am in for.
It looks like I will not qualify for the litigation, although I am trying. Is it correct it is capped at 8 years? We are under the 96,000 miles, but it is a 2002 (duh!). I can't believe the lawsuit settled for the year thing. Any information on that??? What about those of us who have had previous owners who meticulously cared for the vehicle???????? Ughhhhh! We've only owned the car for 2 weeks, but know the original owner (who I truly believe didn't know about all this).
Can anyone provide information on other stuff Honda is going to try to ask us for with regards to this? Thank you to desappointed29 for the heads up on the mechanic putting in a bunch of detail.
Well...I'm off to this site to see if there is a class action against the SRS light, too. I am so discouraged. 10 days and $4,000 above and beyond the asking price.
#2118 of 2218 Re: Help...Just bought and just imploded [desappointed29]
Oct 08, 2012 (2:50 pm)
Not to mention sitting on the side of the freeway for hours with an autistic child.....if it had been as hot as it has been here this summer, I dont know what we would have done. On the one hand, was over in late afternoon so not as hot as it could have been, on the other, we sat for hours in the middle of nowhere in the dark as it got later. At the last exit we passed, there was a woman murdered and her body left behind that gas station by a trucker. It was more than a little unnerving for a grandmother with her grandson. If/when it goes out again, I don't know what I will do. I have never had trouble with an air system like this, and I have had a lot of cars.
#2119 of 2218 Re: Help...Just bought and just imploded [kkoka1]
Oct 19, 2012 (6:32 am)
Not that pleased with Honda America. With a brand new 2012 CR-V they seem to be taking defensive line that AC and brakes may not be covered due to wear and tear and any abuse by drivers. AC not that cold, and brakes making a thumping noise. Dealer wants to charge $60 for a brake inspection at 18,000 miles. Not pleased with Honda service at all. They were a good company.
#2120 of 2218 Re: Help...Just bought and just imploded [raforan]
Oct 19, 2012 (3:39 pm)
WHAT, raforan? They now try to weasel out with that disclaimer? To Honda: please explain in detail (written) what exactly constitutes wear and tear and any abuse by the driver? Do they mean I can't take a sledgehammer to the Honda symbol of the car in frustration?
Raforan, dealer tries to stick us with diagnostic fees, too. We take it back to the local business I mentioned who charges us nothing to check out the brakes and air.
#2121 of 2218 Honda dealer botched A/C repair
Oct 23, 2012 (10:52 am)
According to discountacparts.com:
"Your compressor failed for a reason. The number 1 reason is contamination in the system. Cleaning out this contamination is crucial to ensuring that the new compressor is not also contaminated. Always flush and evacuate before changing parts. Always use A/C system flush solvent. If it is not perfectly clean after the flush and vacuum, we recommend re-flushing the system."
My Atlanta Honda dealer botched my A/C system repair by initially just installing a new compressor and running the system to note poor performance. Only then did they inspect the accumulator/drier (replacement of this part is REQUIRED by every compressor manufacturer as part of the warranty) and noted it was leaking desiccant balls and other black junk into the system. THEN they decided to flush only the evaporator line and replace the clogged dryer and also the contaminated condensor (the A/C radiator at the front of the car, often difficult to flush). This is noted right on my invoice! The invoice doesn't mention cleaning or replacing the expansion valve nor purging the other line - things any half-trained A/C technician would have done. Obviously, my new compressor now has it's oil flooded with seven years of accumulated black crud. So I just paid almost $2,000 for a brand new compressor which WILL fail prematurely.
I have a case open with Honda corporate to see what they can do given that the repair ddn't follow the Honda's - or anyone's - service procedures. You have to watch your dealer closely to ensure they perform the A/C repair correctly. The warranty on the repair will be only 90-days labor / 12 -months parts so, if the new compressor fails again within a year, you get to hassle with them all over again on the labor. After a year, you're just out another $1,500-$1,800.
#2122 of 2218 Small wonder Honda has A/C system problems
Oct 25, 2012 (5:22 am)
Honda got back to me about the case I opened. I had faxed them Denso’s warranty on their compressors (requires system purging and dryer replacement or the warranty is immediately void) along with industry articles describing the importance of thoroughly cleaning A/C systems to avoid contaminating a new compressor. I faxed them a copy of the Honda Service Bulletin showing the easy and very inexpensive alternative to the dealer’s suggested $480 power steering pump rebuild to cure a minor noise issue. I explained how the Service Advisor switched from protesting AGAINST additional work that would be wise (but would have required him to come in on his day off OR split his commission with someone else) to pushing unnecessary and over-priced work the next day (once he was resigned to protecting his commission by coming in on his day off, the Service Advisor wanted to make it damned worth his while). I explained how the dealer tried to charge me 8.976111 shop hours (a plugged number they made up) before they backed off their “mistake” and cut the labor charge by 40%.
Bottom line: Honda said repairing a contaminated A/C system just by replacing one part at a time was “proper”. The attempted over-charges and commission wrangling are solely between me and the dealership. Honda suggested I contact the dealership Service Manager again to see if he can explain what they had previously refused to explain. In a word, Honda offered me NOTHING.
If you’re looking for Honda dealer service in downtown Atlanta, you’d be wise to go far North (Woodstock, Georgia) or far South (Morrow, Georgia) instead. Even then, ask in advance to insure that your Service Advisor will be working the next day too in case your car needs to stay overnight. If anyone quotes you a price over the phone, get their full name to avoid hassles over service prices and commissions. Better yet, find a small, local shop who works off their reputation and repeat customers.
#2124 of 2218 Alin Class Action Settlement for Compressors
Jan 03, 2013 (4:28 pm)
I have interesting news for anyone denied a refund for the 2002-2004 Honda CRV compressor class action suit.
This suit was settled November 2012.
If you were denied a settlement amount and were told the reason was the mileage did not match the year EX: year 4/48,000 miles you were denied wrongly. The forward slash means OR not and. They are trying to interpret their own guidelines.
I am appealing Alin Settlement Litlgation's ruling and if this happened to you then you should too!
#2125 of 2218 honda crv air compressor problems
Jan 14, 2013 (3:11 pm)
I'm a 2002 Honda CRV owner - and just was told that my a/c compressor might have blown up ... wasn't even using the a/c - but they're looking to make sure it's Not black death
WHAT WAS THE RESULT OF THE HONDA CLASS ACTION LAWSUIT REGARDING THIS IF HONDA DIDN'T FIX THE PROBLEM? and were they told to do recall's on all these vehicles to make sure it didn't happen again?? would like to know the exact lawsuit name/#