Last post on Nov 04, 2013 at 1:15 PM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Heating / Cooling, SUV
#2090 of 2217 Re: Need advice: 2004 CR-V AC [isellhondas]
Aug 26, 2012 (3:28 am)
isellhondas said: "..I understand your frustration but ALL cars can have problems of one kind or another."
Sorry, no. Not like this. And that is why Honda settled the class action law suit.
Everyone who is affected by this SHOULD be compensated by Honda. Furthermore, Honda SHOULD have compiled an engineering fix for this so that no one has to go through it twice.
There is no way in hell that fixing a broken AC compressor should cost $3000 to $6000 dollars. (prices quoted by Honda dealers).
#2091 of 2217 Re: Update - DENIED! [grumfan]
Aug 26, 2012 (4:17 am)
I didn't say it was not Honda's fault that the thing failed. I said it was not Honda's fault that I didn't buy an extended warranty.
PS> Cars do not 'all' go over 1000K miles. At 50K miles per year, that would take 20 years. Let me know how many 1992 vehicles you see on the road.
PPS> Regarding the premature tire wear that many people are mentioning: my CR-V is a FWD, not AWD, and it is very easy on tires. Perhaps that's the difference.
#2092 of 2217 Only 2002-2004 Years Covered By Lawsuit
Aug 26, 2012 (7:08 am)
I have had this issue twice with my 2005 CRV, and am not going to be compensated what so ever becuase the 2005 was not inlcuded in the years to be covered. Only 2002-2004 qualify. I would really love to know why that is, when without a doubt, the design was the same and the issue occurs in the 2005 as well. So completely upsetting. I can say with 100% certainty I will never buy from Honda again. As a Quality Assurance professional, I this is just disgraceful.
#2093 of 2217 Re: Only 2002-2004 Years Covered By Lawsuit [beesquared]
Aug 26, 2012 (8:13 am)
Because lawyers are involved, no doubt.
#2094 of 2217 Re: claims deadline [crvowner2003]
Aug 26, 2012 (8:37 pm)
Update to my last post from Aug. 19,2012.... The class action lawsuit administrator would not help me because the deadline had passed for the settlement which was August 16th, 2012. I turned in the paperwork on time but not the receipts. They said that although I only had 45600 miles because my year is 2003, my car was too old and therefore I was not included in the reimbursements of the class action suit! So instead of just excluding all of us who did not meet the guidelines (mileage or age of car) of the lawsuit we are automatically included and cannot go after Honda separately unless we opted out of the lawsuit back in Feb. 2012. What a racket!
I inherited this car after my Mom's death, the Honda rep was told this. It only had 13000 miles when I got the car and the Honda representative working with the Honda dealer said that I was considered a "second owner and the car is old so what did I expect!' Can you believe this! What a rude and disrespectful comment to make!
Honda never was willing to admit the problem with the AC system, but they said they were willing to give me "goodwill." I was able to get Honda to reduce my parts by 50% and then the dealer reduced the installation by 50% after I continue to complain that the whole system should be covered or at the very least paid out identical to the class action suit. After all was said and done I paid $1750 out of pocket. I was glad to not pay the $3700 originally quoted but I am still upset that I had to pay anything at all. My car has very low mileage and there is absolutely no reason why it should need a whole new AC system because of a Black Death failure. Honda is very aware of this AC problem and should offer to replace every AC that fails. This is a defected item and the lawsuit did not go far enough to include the rest of us.
That is no way to run a business nor have repeat customers. I am hoping that this AC failure does not happen again as it has happened to others. Honda of America says they have never heard of any AC's needing to be replaced more than once. That is another lie!
#2095 of 2217 2003 CRV with 36K A/C Just died
Sep 04, 2012 (11:12 am)
Well I brought my CRV in for recall services back in June but there was no mention of A/C failure and now 8K miles later at 36K the unit fails. I went to the dealer and he said the class action suit is over. I called Honda and they said the vehicle is out of the warranty period and the legal agency that performed the class action stated that they don't offer the claim forms and even if I did submit the claim it likely wouldn't be honored as it needed to be submitted by Aug 16th. How can a vehicle with only 36K have catastrophic failure........one part ruins the whole system! I am unemployed and in school and don't have 4K to spend. Even if I did I see where others have written that theirs failed 2-3 times! What is that.........TOTALLY UNACCEPTABLE!
Is there an aftermarket kit or something. I can't seem to get Honda to do anything! I may end up just getting rid of the vehicle...........no more HONDA for me!
#2096 of 2217 Re: 2003 CRV with 36K A/C Just died [costlycars]
Sep 04, 2012 (1:31 pm)
There has not been honor at Honda since they changed the CRV design for 2003 when they put in an a/c system with smaller holes and and a lighter weight metal which now freezes up and implodes taking out the entire system. Got rid of my '04 CRV after 2 a/c failures at 46k and 48k miles .... there will never be another Honda product (Acura or Honda) in my garage again. They very easily could have come out with a re-designed a/c to convert over to ............ BUT NO they would rather say screw you consumer...no one has died from no a/c so we will not do a recall and fix the problem.
#2097 of 2217 Re: 2003 CRV with 36K A/C Just died [rrubyy]
Sep 04, 2012 (1:51 pm)
Yup, they denied my claim also. If I can't find a quality aftermarket kit that will eliminate this problem I will be getting rid of this vehicle and it is the last Honda for me! The car is like brand new and there is no need for this problem. They had more excuses than Congress! For a catastrophic failure this is terrible. I have bought Honda cars with over 100K with the original AC with no problems. Unfortunately the way of the world is "Take the money and run!"
I will never buy another or recommend a Honda.
#2098 of 2217 Re: 2003 CRV with 36K A/C Just died [costlycars]
Sep 05, 2012 (3:40 am)
I loved my car and thought it the best i had ever owned but this has left me very discouraged. I have replaced this system three times. The first time, it locked up but the car still ran. Was in very hot weather, so replaced it soon after, and then again within the month as THAT system also locked up. Less than two years later, did it again after a major failure on the freeway, miles from home, with my young grandson with me. We were stranded on I-40 for hours, after dark, in the middle of nowhere. So far, is making noise again but not sure if it is the system or what. Stay tuned. If indeed it is, i will trade it as I am tired of putting up with this and as a single woman with a lot of driving in dead zones, I'm not keen on major malfunctions and with the heat here, need air. I bought the Honda because I thought it would last, but this has not been the case.
#2099 of 2217 Re: 2003 CRV with 36K A/C Just died [sissytoo]
Sep 05, 2012 (5:02 am)
I feel your pain! You buy a car at a premium price based on reliability, performance and reputation and end up with this. I wondered if each time you had your CRV AC fixed if you had it done at the dealer or was it aftermarket?
I am considering aftermarket as so many people have had 2 and 3 time failures with the OEM replacement. This goes to show the huge problem that Honda will not fix. Not to long ago they did the same thing with the Odyssey when they had transmission problems.
I really would like to know if any had good luck with aftermarket kits installed? It is about 1/2 the price.