Last post on Dec 03, 2013 at 9:42 AM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Heating / Cooling, SUV
#1974 of 2218 Re: I'm curious... [lzc]
Sep 20, 2011 (5:26 am)
Dear Mr. I sell..........I buy hondas several, and I agree there a good car BUT the CR-V issue should have been ironed out LOOONNGGG ago, one would think that BY now they resolved it. The compressors are made poorly and they havent been able to re design them to correct the issue, they themselfs acknowledge. I paid $800.00 and only had 60,000 miles on my NEW CR-V when the compressor went. And it wasnt bad enough that it went , they couldnt get the parts for 3 months!! Honda was back ordered. Again one would assume that a good car company would have addressed and resolved a known issue long ago.
P.S. I own a 2001 Accord w/over 250,000 miles on it and never had to replace or repair ANY major componant, (knock on wood) and this vehicle is driven every day.
#1975 of 2218 Re: I'm curious... [gman06]
Sep 20, 2011 (5:37 am)
Honda has acknowledged the problem, they know it exists!! This is old news, call them they will tell you, we know it's a problem but we wont be recalling any of the parts/compressors. The problem is the problem is getting worse not better.
#1976 of 2218 Re: I'm curious... [loulove]
Sep 20, 2011 (5:42 am)
Im curious Why someone with no AC or compressor problems post on this part of the forum? It is titled Honda CR-V AC Compressor Problems?
#1977 of 2218 Re: Trolling along a shady lane? And advice [idic5]
Sep 20, 2011 (5:52 am)
idic5, I don't know if your post was referring to me, but mine is indeed a 2004, A/C going out at 42K miles. Car kept in immaculate condition.
#1978 of 2218 Re: I'm curious... [dianaw]
Sep 20, 2011 (6:00 am)
A car with 60,000 miles is far from a "NEW" car.
There sure seems to be a wide range of prices people have paid to replace their compressors!
#1979 of 2218 Re: I'm curious... [lzc]
Sep 20, 2011 (6:12 am)
Your observation is well-taken, isellhondas. I am well on my way to 300,000 miles on my 2003 CRV. The engine is super, and never gives problems. Therefore, as far as reliability goes (getting from point A, to point B), this vehicle is outstanding.
However, it is a fact that the A/Cs on this vehicle have a tendency to stop working after about 50,000 - 70,000 miles. I have learned that when you go to get it fixed, the price may vary, according to the shop you take it. In fact, a "fancy" shop will cost up to $3000. But if you can locate a "smart" shop, it can cost in the $700 range. Be smart; don't waste your money.
#1980 of 2218 Re: I'm curious... [texasrabbit]
Sep 20, 2011 (6:46 am)
Reading your post makes me happy since our 2003 CRV just turned over 58,000 miles. So far, no A/C problems and I hope it stays that way.
A lot of shops won't take any risks. They fear that metal particles have contaminated the entire system and they fear a "comeback" when the job go's bad on them. Other places will simply fix what is broken and take the chance.
There isnt any "right" way to do this. Years ago, I learned that trying to save a customer money will often backfire so I really can't blame the shops that insist on replacing everything.
Not a matter of being "smart". It's a matter of tossing the dice and hoping for the best. Customers have a tendency of forgetting how a shop tried to save them money.
I had a customer who had over 360,000 miles on the 2002 CRV that I sold him. He did have an A/C compressor fail but it was after the 200,000 mile mark. I'm thinking at this point he has over 400,000 miles on it.
#1981 of 2218 Re: Trolling along a shady lane? And advice [desappointed29]
Sep 20, 2011 (6:57 am)
Sorry, I missed your post earlier...
Your "seem to remember" memory isn't serrving you very well. I pushed the retirement button in May of last year.
A troll? Hardly. I've been around since these forums started.
And if you can explain to me how an A/C compressor can cause "transmission drag" I would be very interested.
#1982 of 2218 Actual Count
Sep 20, 2011 (7:38 am)
As we hit 100 pages and 2000 posts, this discussion is by far the most active one on AC issues on the internet. I wonder if anyone ever created a spreadsheet (based on this thread) and tracked the year, mileage and Honda dollar contribution for only the first report by a user.
I seem to be able to read through pages and pages of the discussion only to find one or two new occurances of an issue. The vast majority seems to be discussing someone's previously reported (their original) AC issue. My rough guess is that there are over ten posts to every one issue.
Just an observation...
#1983 of 2218 Re: I'm curious... [isellhondas]
Sep 20, 2011 (9:31 am)
But, I learned that lesson long ago as a young manager. Making a partial refund or adjustment is never appreciated. Either do nothing or do 100%.
Apparantly this is a lesson Honda hasn't learned.
That is a good lesson companies should know and/or learn if they don't already. They should back the product 100% if there is an early major and improper failure. If Honda didn't cover my transmission 100% they'd of lost at least one sale by now (and two customers). If Audi didn't cover my AC 100%, they might have lost me as a happy customer as well.
When a company offers to partially pay (or for parts only or labor only) it leaves a bad taste in the mouth. Even a customer who appears to happily agree to the compromise at first, might get "buyer's remorse" after sleeping on it. They may lose sleep over it, realizing they really should have had the company cover all of the repair. That bad taste in the mouth most likely will lead to a lost customer, rather than retaining one.
Also, they may have only agreed to it because they figured that's all they were gonna get out of you; short of taking you to court. So they only agree as the lesser of two evils. That also is probably a lost customer, as they feel pressured to agree despite their principles.
Go big or go home. Go all the way.