Last post on Dec 03, 2013 at 9:42 AM
You are in the Honda CR-V
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Honda CR-V, Heating / Cooling, SUV
#1769 of 2218 bad compressor CR-V
Sep 04, 2010 (7:27 am)
I just came across this site and I'm not the only one with this problem.
We have a 2004 CR-V and about a year ago the a/c went out. My daughter drives it and has been ok with no a/c. Wife took it to Cary Paul Honda in Snellville,Ga for reg. service to be done and if they could check why the a/c didn't work. For 188.00 they could check it so she didn't have do it. Took it to another shop and was only 51.00 to find out the compressor was bad and they can do it for 1500.00. I was wondering if we should try and fight with Honda to fix it or not.
#1770 of 2218 Re: bad compressor CR-V [theplumber]
Sep 04, 2010 (8:33 am)
ABSOLUTELY !!!! Call American Honda 1-800-999-1009
Those b#$%$#ds need to keep paying for what they refuse to recall and fix. They refuse to do recall because "no one has died"
Poor attitude if they want to retain customer satisfaction,'
EVERYONE needs to know this, keep their phones ringing, and the reimbursement checks coming. Probably the best you could expect is 50% reimbursement.
#1771 of 2218 Re: bad compressor CR-V [theplumber]
Sep 04, 2010 (9:46 am)
Don't bother fixing it because there is a good chance they will install another faulty unit. You need to go to www.honda-lawsuit.com and register. You will receive a response asking that you send the law firm a copy of the estimate. There is a class action lawsuit filed by a NJ Law Firm. Honda has handled this situation so poorly that I will never buy another Honda and I am spreading the work to friends, family, and co-workers.
#1772 of 2218 Re: bad compressor CR-V [pspmac]
Sep 05, 2010 (6:04 am)
Thank you for response. we also have a 08 FIT and wondering if we can expect the same thing to happen with it.
#1773 of 2218 Re: bad compressor CR-V [theplumber]
Sep 05, 2010 (1:18 pm)
If you've had your car serviced regularly by Honda, I'd first take it back to them. Honda has consistently assisted people with A/C failures when they have a service track record with a dealer even when the car was well past the warranty.
Last month a friend's A/C failed in his 1997 Accord for the second time. (The first time was also past the warranty). Still, in a 13-year-old car Honda paid for the parts, about 50% of cost. As far as he's concerned, Honda has a customer for life.
#1774 of 2218 My 2002 Honda CR-V's AC Compressor shot (86k miles) $1875
Sep 05, 2010 (6:29 pm)
Got a strange noise with my 2002 CR-V emanating from the AC compressor the other day so I brought it to my local Honda dealer where it's serviced. They charged $130 to diagnose the issue and said I needed to replace AC compressor, belt and includes a evac/recharge for a heart stopping $1875!!! I got some other local quotes (non dealer) and the best I can get for the service by anybody reputable and certified mechanic shop is around $1500. I am told the parts alone are around $1000 and a half day labor is involved.
I was such a fan of Honda and this just makes my blood boil with frustration. I bought this Honda new and it has only been dealer serviced and well taken care of since new. I also own a 96 Accord with 135k miles and the AC never had this issue. This does not seem like a part that should be failing at 86k miles on a Honda. Especially considering the part cost and labor time involved.
I believe this is a safely issue because to defog the windows inside quickly, the AC needs to be used. You will be driving blind, especially at night.
I have read posts to join class actions and call Honda corporate. I will try to go to Honda corporate first. If they do not help then I will have no choice but to join a class action and report this to the NHTSA and I will never buy another Honda again! There is no way I am going to pay for this. I was figuring like $5-600 but $1875? Not in this lifetime.
Has anyone had success with getting this issue covered by Honda?
#1775 of 2218 Re: My 2002 Honda CR-V's AC Compressor shot (86k miles) $1875 [bobbytrav2002]
Sep 07, 2010 (10:54 am)
I was figuring like $5-600 but $1875? Not in this lifetime.
You can buy the parts on-line for $600 for the whole kit. Replace the parts your self, and then pay someone to evacuate and recharge for $60-$100.
Otherwise, I don't see how any business can survive when the skilled labor rate is high.
My A/C died last week. But, I did not hear any loudn noises or anything. Charged the system with leak detector, and went over with a UV light. The condenser sprung a leak because the front cross member, aka bumper support rail, somehow got pushed into the consender. I suspect that someone with a hitch backed into me when parked, because I have never hit anything with the car, nor there is any damage to the bumper.
Bought the condenser and bumper support rail from rock auto for $133 shipped. Will replace this weekend and have an a/c shop evacuate and recharge the system.
#1776 of 2218 Re: My 2002 Honda CR-V's AC Compressor shot (86k miles) $1875 [bobbytrav2002]
Sep 07, 2010 (11:24 am)
Don't waste your time calling Honda Corporate, they could careless about your problem. I tried to deal with them and had one of their representatives tell me to be quiet before I stuck my foot in my mouth.
#1777 of 2218 Bad air conditioner on 2002 Honda CRV
Sep 08, 2010 (4:03 pm)
Add me to the list of dissatisfied Honda customers. My 2002 CRV (bought brand new) blew up the air conditioner after 57,000 miles the first time. Now, another 57,000 miles and 3 years later, the air conditioner has blown up again. The first time I had purchased an extended warranty and it covered most of the over $3000 repair bill. This time we tried to get Honda to help out and they refused to even consider it. I will never purchase another Honda. I used to think they were top quality. I have no idea with all the recalls and problems lately with various vehicles, what I will purchase the next time but I don't plan on keeping this Honda very much longer. I wouldn't recommend anyone to purchase a Honda for quality and customer service. This company does not care about the consumer anymore.
#1778 of 2218 Update 1: My 2002 Honda CR-V's AC Compressor shot (86k miles) $1875
Sep 09, 2010 (6:03 am)
I called Honda America and got a case ID number from the fist rep. The next day a case manger called me back to discuss my concerns. I stated how I like Honda and have been a long term customer, how my CR-V was dealer serviced since new. I do not live in an extremely constant hot climate. I let them know that I believe this costly part should not have failed with this many miles and a well taken care of Honda from the dealer. The case manager asked me what was I looking to get % wise for the cost of the repair. I let him know I wanted Honda to cover the cost for the part ($1000) and I would cover the cost for labor (5-$600) and I thought that was fair as the car is well out of warranty but I felt the part is still defective. He was then direct and stated that was not going to happen. Honda would only pay 20-30% of the total cost and the dealer would give me warranty pricing instead of retail. Dealer retail for my repair was $1875. I did state to him that I was aware of the class action building out of New Jersey and saw a lot of posts from people online with the same issue but was trying to work it out with Honda as a first step. By the way the phone call was being recorded on their end.
Honda is working with my local Honda dealer to come up with a final price to quote me. I will then make my decision to fix or join the class action. I'll post another update when I get final pricing from the dealer.