Last post on Dec 03, 2013 at 9:42 AM
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Honda CR-V, Heating / Cooling, SUV
#1766 of 2218 Relay blew - compressor exploded - Frequent problem?
Sep 02, 2010 (9:20 am)
Just returned from a trip from Richmond, VA to Hilton Head, SC. Went thru areas of 108 degree heat including the heat index. Upon our return to Richmond - the next day - the relay blew and the compressor exploded.
Its a 2002 CR-V with 95,000 miles.
Our repairman used to work for a dealer - now runs his own business. He said when he worked for a dealer, he was repairing this every week. And this repair happened so frequently, that Honda would cover all costs.
I called Honda and they said Honda would cover nothing.
Called local dealer (that our serviceman used to work for) and they said they had just done a repair for someone else with 44,000 miles and that it was $3,600. But that since the 2002 model, Honda had improved the design of the components.
Still..I'm stuck with a possible $3,600 repair bill. Seem to me that Honda now realizes its a bad design on the older vehicles but they no longer help the owners out. I contacted the Center for Auto Safety and may follow their instructions on how to file a complaint with Honda. Anyone want to join with me to do this?
#1767 of 2218 Re: Relay blew - compressor exploded - Frequent problem? [jhightower1]
Sep 02, 2010 (10:33 am)
I wonder if you are the original owner of your 2002 or if this could possibly be a repeat repair? Do you know? Mine blew on my 2002 at 42,000 miles in 2006. Honda covered 100% of the repair and, at the time, it made me think Honda was great for covering it out-of-warranty. Now, with so many people reporting repeat failures, I drive around in the Georgia summer heat without using the AC. It is ridiculous and I have soured on Honda for not coming clean on the extent of the problem and whether there is a real fix for it. I filed a complaint years ago with the Center for Highway Safety. At the point of failure, my AC clutch fell off and went spinning across the road. Some people think the AC problem is not safety-related, but when parts fall off a 4-year-old car, that is a hazard.
#1768 of 2218 Re: Relay blew - compressor exploded - Frequent problem? [jhightower1]
Sep 03, 2010 (12:15 pm)
Curious which Honda dealer you contacted. I'm guessing West Broad Honda. I called all the local dealers, and ended up getting the repair done at Rule Honda in Staunton. Their labor rates are much better than in Richmond. I think the parts for the entire system (Kit C) ran about $2100.
Mine is a 2003 CR-V with 105,000 when it blew in July.
#1769 of 2218 bad compressor CR-V
Sep 04, 2010 (7:27 am)
I just came across this site and I'm not the only one with this problem.
We have a 2004 CR-V and about a year ago the a/c went out. My daughter drives it and has been ok with no a/c. Wife took it to Cary Paul Honda in Snellville,Ga for reg. service to be done and if they could check why the a/c didn't work. For 188.00 they could check it so she didn't have do it. Took it to another shop and was only 51.00 to find out the compressor was bad and they can do it for 1500.00. I was wondering if we should try and fight with Honda to fix it or not.
#1770 of 2218 Re: bad compressor CR-V [theplumber]
Sep 04, 2010 (8:33 am)
ABSOLUTELY !!!! Call American Honda 1-800-999-1009
Those b#$%$#ds need to keep paying for what they refuse to recall and fix. They refuse to do recall because "no one has died"
Poor attitude if they want to retain customer satisfaction,'
EVERYONE needs to know this, keep their phones ringing, and the reimbursement checks coming. Probably the best you could expect is 50% reimbursement.
#1771 of 2218 Re: bad compressor CR-V [theplumber]
Sep 04, 2010 (9:46 am)
Don't bother fixing it because there is a good chance they will install another faulty unit. You need to go to www.honda-lawsuit.com and register. You will receive a response asking that you send the law firm a copy of the estimate. There is a class action lawsuit filed by a NJ Law Firm. Honda has handled this situation so poorly that I will never buy another Honda and I am spreading the work to friends, family, and co-workers.
#1772 of 2218 Re: bad compressor CR-V [pspmac]
Sep 05, 2010 (6:04 am)
Thank you for response. we also have a 08 FIT and wondering if we can expect the same thing to happen with it.
#1773 of 2218 Re: bad compressor CR-V [theplumber]
Sep 05, 2010 (1:18 pm)
If you've had your car serviced regularly by Honda, I'd first take it back to them. Honda has consistently assisted people with A/C failures when they have a service track record with a dealer even when the car was well past the warranty.
Last month a friend's A/C failed in his 1997 Accord for the second time. (The first time was also past the warranty). Still, in a 13-year-old car Honda paid for the parts, about 50% of cost. As far as he's concerned, Honda has a customer for life.
#1774 of 2218 My 2002 Honda CR-V's AC Compressor shot (86k miles) $1875
Sep 05, 2010 (6:29 pm)
Got a strange noise with my 2002 CR-V emanating from the AC compressor the other day so I brought it to my local Honda dealer where it's serviced. They charged $130 to diagnose the issue and said I needed to replace AC compressor, belt and includes a evac/recharge for a heart stopping $1875!!! I got some other local quotes (non dealer) and the best I can get for the service by anybody reputable and certified mechanic shop is around $1500. I am told the parts alone are around $1000 and a half day labor is involved.
I was such a fan of Honda and this just makes my blood boil with frustration. I bought this Honda new and it has only been dealer serviced and well taken care of since new. I also own a 96 Accord with 135k miles and the AC never had this issue. This does not seem like a part that should be failing at 86k miles on a Honda. Especially considering the part cost and labor time involved.
I believe this is a safely issue because to defog the windows inside quickly, the AC needs to be used. You will be driving blind, especially at night.
I have read posts to join class actions and call Honda corporate. I will try to go to Honda corporate first. If they do not help then I will have no choice but to join a class action and report this to the NHTSA and I will never buy another Honda again! There is no way I am going to pay for this. I was figuring like $5-600 but $1875? Not in this lifetime.
Has anyone had success with getting this issue covered by Honda?
#1775 of 2218 Re: My 2002 Honda CR-V's AC Compressor shot (86k miles) $1875 [bobbytrav2002]
Sep 07, 2010 (10:54 am)
I was figuring like $5-600 but $1875? Not in this lifetime.
You can buy the parts on-line for $600 for the whole kit. Replace the parts your self, and then pay someone to evacuate and recharge for $60-$100.
Otherwise, I don't see how any business can survive when the skilled labor rate is high.
My A/C died last week. But, I did not hear any loudn noises or anything. Charged the system with leak detector, and went over with a UV light. The condenser sprung a leak because the front cross member, aka bumper support rail, somehow got pushed into the consender. I suspect that someone with a hitch backed into me when parked, because I have never hit anything with the car, nor there is any damage to the bumper.
Bought the condenser and bumper support rail from rock auto for $133 shipped. Will replace this weekend and have an a/c shop evacuate and recharge the system.