Last post on Dec 03, 2013 at 9:42 AM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Heating / Cooling, SUV
#1753 of 2218 Re: 2004 CRV almost killed my family [2004crv]
Aug 23, 2010 (1:39 pm)
My CRV is is almost 3 years old in October. The A/C went out first traveling from Dallas to Seattle for a family cruise to Alaska. I was in Rawlings Wyoming and drove on to Seattle. On the return, I was hoping to get it repaired in Denver. But in Pendleton Oregon there was a noise and the bearing went out. While they (Honda) say you can and should be able to drive it as long as the A/C is not engaged and therefore the clutch engaged, be cautious if not close to home. It worked for about 1200 miles before disaster. I caution that Honda parts for this are in short supply. In my case the parts took a week.
I was out of warranty, but had problems on my record with the A/C unit in first 3 months. I called American Honda and while they will claim out of warranty and they stated they extended a good offer (50% they would cover on the repair) I stayed on them an plead my case. There are 1700 + complaints here. I suspect a class action is pending.I argued with my AH person that while they could try to argue their case, I really felt they needed t be better at customer service. We have 8 Honda's between family members and that this CRV does not stand up against other products. She argued Honda's case on warranty. I stated did she think it was fair that as an owner not to expected repair parts in the logistic stystem so I could get it repaired within 24 hours (it took a week). I argued I had to leave the car 2000 miles from my house, parts were in short supply no doubt due to this problem, and I was facing expenses to retrieve the car, when I shouldhave been able to stay he evening and get back on the road with the car the next day for another 2-1/2 day trip.
AH did finally accept to pay 100% of the repair. I am awaiting my car via car carrier on Wednesday August 25th. The car broke down on the 6th of August. It will cost $800 to ship. But flying there which is not easy as it's 200 miles from Portland OR and driving with hotel and gas would have cost about the same or more.Of course if parts were available on something with known defects, I would not have this transport expense.
30 to 40 years ago we avoided foreign cars because if you broke down in parts of the states you were at great risk getting parts. Go figure it would be the same today.
I recommend telling friends not to buy Honda until the automaker steps up and covers these known defects and takes action to assure parts are readily available in the system. You can tell something about a company by the way they treat their customers and actions when things are not going well.
#1755 of 2218 Just bought new 2010 CRV
Aug 24, 2010 (3:08 am)
I just bought a new 2010 CRV and now have come across this site. I have to admit it's making me nervous. Has this problem been solved? I also have a 2007 Odyssey. Does the Odyssey have the same problem. It's about to run out of warranty. Should I look into extending the warranty? Thanks.
#1756 of 2218 Re: Just bought new 2010 CRV [rendezvouser]
Aug 24, 2010 (6:46 am)
>Does the Odyssey have the same problem.
You'll want to check this Edmunds topic about Odysseys.
Odyssey Transmission Failures
#1757 of 2218 Such a price difference
Aug 24, 2010 (2:27 pm)
Everybody is reporting widely different prices on what Honda is willing to do on goodwill!
They finally got back to me with a 60/40 split I pay the 60% which comes to $1900 and I really cant see doing it just to have the same thing need repaired 30,000 miles later. When they only give 1 year 12,000 on the repair. This is a good ole screwing if you ask me! I'm going to trade mine in on a Ford Escape and never look back.
The American Honda rep I talked to said the internet just makes the problem seem bigger than it is and that out of millions of these cars on the road only a small few have issues.
I wish I knew how many people have had the AC problems!
#1758 of 2218 Re: Such a price difference [2004crv]
Aug 24, 2010 (5:05 pm)
Grass isn't always greener...
Check out this link. Some Fords have the same Black Death symptoms as the Honda compressors.
TYPICAL FORD FS 10 COMPRESSOR
I think what is very important is for us to collectively determine which replacement compressor has the potential for a normal lifespan. That's why I urge everyone to post the specifics of either completed or even quoted repairs. Once we get a few names we can Google to find out which compressors don't break piston rings inside.
#1759 of 2218 Re: Just bought new 2010 CRV [rendezvouser]
Aug 25, 2010 (7:29 am)
"I just bought a new 2010 CRV and now have come across this site. I have to admit it's making me nervous. Has this problem been solved? I also have a 2007 Odyssey. Does the Odyssey have the same problem. It's about to run out of warranty. Should I look into extending the warranty? Thanks. "
The problem is with the Gen 2 (2002-2006 models). I haven't seen a lot of traffic on the Gen 3. I think they must have redesigned the compressor.
#1760 of 2218 Re: Such a price difference [2004crv]
Aug 25, 2010 (5:03 pm)
"The American Honda rep I talked to said the internet just makes the problem seem bigger than it is and that out of millions of these cars on the road only a small few have issues."
Sounds to me like Honda is going retro as in Detroit management of yesteryear. It's bad enough that it now has a Consumers Report full black dot. But worse, Honda doesn't appear to have made any effort to improve the overpriced replacement parts since a lot of people seem to be having repeat incidents. As I read these and the Ody issues, I think it is only a matter of time before they join Toyota in losing their premium market image. Detroit opened the door to Japan and now Japan may be opening the door to Korea. No one learns anything from history.
#1761 of 2218 Re: I don't understand.. [zgreat1]
Aug 30, 2010 (6:05 pm)
My crv's ac unit experienced a total failure when bringing my son to ind univ. It is a. 2007. Owned hondas since 1991. Very disappointing. The firestone in bloomington quoted 1500. Ask to close ticket, and 200 lost. Now to do battle with a honda. We have a relationship with a dealer in crystal lake, il. Should we start there or go directly 2 ah. Of course car is out of warranty with 80k.
#1762 of 2218 Re: I don't understand.
Aug 30, 2010 (6:37 pm)
" Ask to close ticket, and 200 lost." what does this mean?