Last post on Dec 03, 2013 at 9:42 AM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Heating / Cooling, SUV
#1716 of 2218 Re: 2005 Honda CR-V Compressor [cookie60]
Aug 12, 2010 (3:19 pm)
I have 105,000 on my 2003 CR-V. After writing to Honda and speaking to the district rep, I got nothing from Honda for the repair. Honda dealers in town wanted $3800 to replace the system. I drove 2 hours to a dealer I bought a Civic from in 1997. Their estimate was $2800 and they gave me 10% off that. I had the entire system replaced. I told the Honda rep that they had a customer for life. After this, they don't.
As for the notion from isellhondas that parts fail, get over it, I'll list some other vehicles I've owned that didn't have the A/C compressor crap out at 105,000 miles and was still working when I sold the vehicle: 1984 Ford Mustang, 168,000 miles; 1985 Honda Prelude, 225,000 miles; 1993 Ford Ranger, 135,000 miles; 2000 Ford Ranger, 127,000 miles; 1992 Ford F-150, 136,000 miles; 1991 Jeep Wrangler, 141,000 miles. My 1997 Honda Civic compressor failed this summer at 275,000 miles.
It appears that A/C systems are one of the more durable components in a vehicle, except for the 2002-2004 CR-Vs. Why did Honda write up that TSB and put together part-specific repair kits if this was all just a normal failure rate?
Aug 12, 2010 (3:27 pm)
SUVs and Smart Shopper
#1718 of 2218 Re: 2005 Honda CR-V Compressor [isellhondas]
Aug 12, 2010 (8:08 pm)
um...Isell...you are only playing with fire here - come on back to the frontlines forums.
#1719 of 2218 Re: 2005 Honda CR-V Compressor [murphydog]
Aug 13, 2010 (5:28 am)
Yeah, and I knew better when I jumped in.
#1720 of 2218 Re: Note [tidester]
Aug 13, 2010 (7:01 am)
Thank you. It is stressful and vexing enough for those of us to have to deal with an a/c system that American Honda (AH) knows is a poorly-designed and "bordering" defective system and yet we as loyal customers (at least before we had to deal with this a/c issue) mostly get the short end of the stick from AH. Those of us who have to work for a living to support our young ones and elderly would all want AH to own up to protect the well-being of our loved ones and ours to suffer the driving/riding without a/c in 100+F heat (105+F heat indices) AND to not continually get personal and disrespectful "insults to injuries" from those whose agendas are blatantly OBVIOUS!
Thanks again, tidester, for intervening!!
#1721 of 2218 Re: Peter Tulsa OK [madams1]
Aug 13, 2010 (4:11 pm)
Hmm-well my daughter and son in laws 2003 CR-V just blew the compressor according to the dealer and my son in laws father had the same exact problem, same year car and their best friends ALSO has the same exact thing happen. Way too many occurrences to be a coincidence but the dealer today quoted $3400 to do the whole replacement!!!--WOW---the gave us the name of someone in Headquarters to contact and they are relaying it to the District person so we are waiting to see what they offer for help as they say. She has 106K on the car. also, they were suppossed to fix the tumbler on the lock today and instead they replaced the actuator solenoid and window channel which there was nothing wrong with it so they fixed the lock fianlly-no one seems to listen to what they are told to do. The service agent didi write down it was the lock cyclinder itself and goods thign we checked it BEFORE we left the dealer. ARGHHHHHHHHHHHHH!!!!!!
#1722 of 2218 Re: Got the check [jpcanavera]
Aug 13, 2010 (4:16 pm)
well that is great they stepped up and helped out wiht an obvious problem. I know of three people right now wiht 2003's that have the same exact problem happen to them-the compressor blew on ALL of them. Too much of a coincidence to be just luck from the same year and not bought at the same location either. All parts from the same factory i would bele ive. oh well-
#1723 of 2218 Another last follow-up
Aug 14, 2010 (9:45 am)
'02 CR-V Ex--88,000 miles, well-maintained, AC went out early July, picked up my car yesterday--I originally took my car to a dealer in Knoxville, TN, where I live. I don't believe they did anything more than eyeball it, if that. Took them a week to get back to me and said it was the whole system ( $3,000) and no good-will warranty.
I drove to a dealership in Marietta, GA, (where I bought an Element EX), and left my car with them. The service rep, before the day was over, called and said it might just be a damaged condenser (and showed me the damage). Furthermore, he said that with luck maybe all I needed was a new condenser and freon, but he wouldn't know for sure until they fixed that.
The next day he called with the news that it was more than the condenser, but not the whole AC system--the compressor was blown, and the car would need a new compressor, clutch, coil. (This dealer also was not going to extend a good-will warranty). At this point I had the option to pay for the compressor and freon and take my car somewhere else to complete the work. I left it, of course, because I was tired of the whole ordeal and by this time just wanted it done.
Here are the charges:
What have I learned?
1.) I was told that dealers are allotted so many dollars per month for good-will warranties; therefore, although the dealers act as if you are being turned down by AH, it indeed begins there at the dealership. That's why, if you are NOT loyal to their service department (where most of their money is made), they shrug you off. And it has nothing to do with purchasing a car, only service.
2.) The purpose of the SB describing the problem and fix with the A, B, or C kit makes it easier for many dealer's just to say (without really looking at your particular situation), "you need the C kit"--which is the whole system-- again without really accessing your problem--and that is the $3,000+ job. Don't accept an overall assessment; make the dealer break it down by components.
3.) Knowing what I know now, I would take my car to an independent auto repair shop that fixes A/Cs, never dealing with Honda and the resulting grief and despair I incurred. I added my name to the class action suit, but I don't expect anything to become of that--certainly not any compensatory dollars.
4.) Lastly, I'm not going to cut off my nose to spite my face. I bought a new Element EX and will sell the CR-V. I believe that Toyota will have to improve their warranties considering their bad press (like Audi first, then BMW and Porche.) and Honda will have to follow suit...eventually.
OK, overall, I think Honda's business practices suck. I think car dealerships in general suck. I hope everyone else dealing with this problem has better outcomes than mine.
#1724 of 2218 Honda Expansion Valve Question
Aug 14, 2010 (1:57 pm)
I have a Honda CR-V 1999. I just replaced the Compressor with a rebuilt compressor and dryer. It worked fine the first two days and then it started fluctuating in temperature between 100° and 84° as I drive it down the road. It will fluctuate to 84° when its standing still and when Im going 65mph down the road. It will also go to 100° under the same conditions. I did not replace the expansion valve. We do see the clutch engaging and it looks like it is working properly when we have it sitting still and it will not disengage when we start it up. It's only after we start going down the road. Do you think replacing the expansion valve might solve the problem?
#1725 of 2218 Re: 2005 Honda CR-V Compressor [old_red]
Aug 14, 2010 (1:59 pm)
I went back to the dealer that I purchased the vehicle from to have them give me their assessment of the damages/costs. They did quote $2400--which was several hundred dollars cheaper. Plus, I asked the service advisor for a goodwill repair based on what I have read here and on other sites. He did acknowledge that there were problems with compressor since 2002. I was told that if they do agree to help me out, they will sell me the parts at cost, plus cover 25% of the bill. My family and I have purchased 4 Hondas and serviced them at this location over the last 15 years. Thanks to everyone for sharing information and experiences. We'll see what happens. I should get an answer on Monday.