Last post on May 13, 2013 at 5:50 AM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Heating / Cooling, SUV
#1591 of 2155 Re: I don't understand.. [gimmestdtranny]
Jul 27, 2010 (1:26 pm)
I don't want to be misunderstood.
It's not a matter of a car company taking care of a loyal customer vs. a customer they have never seen before. when it comes to making a "goodwill" repair.
But, if a store is pleading your case to have a long out of warranty component replaced for free or at a reduced cost, I'm sure it could very well sway a decision.
We are seeing a dogpile effect as often happens in "problems" forums. They are NOT "painfully obviously faulty" as much as the people that have had troubles are claiming.
I was in my old store today, having the oil changes in our 2003 CRV and once again, I asked several key peoplle about this and, once again, all I got were blank looks. Failures are rare and no more common than on any other Honda.
Now...watch my CRV's compressor fail tomorrow! That would be my luck!
#1593 of 2155 Re: I don't understand.. [isellhondas]
Jul 27, 2010 (2:16 pm)
Well I hope it doesn't of course.
But I have viewed other Honda model forums and the frequency of A/C woes is pretty noticeable here on this CRV forum.
Just like the frequency of automatic tranny troubles seem to be greater in number on the Civic forum.
Believe me, I so hope you are right, but what I find as pretty compelling stats, are the number of failures at mileage figures well under the wty period. And the issue I have with this is those of us who take longer to crank up the miles, all of sudden we (who have just as prone a compressor to failure as the next guy, only he/she drives more) would like some consideration at the same number of miles but has been out of date of wty for many years. Then you get the response..."You want us to wty your part 10 years later?!" Even though your odometer might still be sitting there at 42000 miles lets say. So the time period sounds bad and makes it look like your request is unreasonable, yet if you showed up with the same car, same 42k miles, same compressor issue, just 3 mo out of wty and your chances of goodwill are greater. But let's remember something crucial here in this example, ok? The faulty compressor design, combined with failures at far less than reasonable expected fair use, is still the same compressor! Still a faulty part. Still realize the odds or number of faulty units, being high in number. Sure, some people's units failed at 132000 miles, but others (many more) failed at 45 or 50k miles. This strongly suggests that if the part wasn't an inferior design, then the majority would be failing at 132k miles, not 50k miles. You see my/our point?
#1594 of 2155 Re: I don't understand.. [gimmestdtranny]
Jul 27, 2010 (2:40 pm)
I retired in May. I no longer sell Hondas and even when I did, I didn't blindly defend them. I have no dog in this fight. I am only trying to reduce some of the anxiety that springs form forums like this one.
Two things have an effect on how long a part lasts. Time and miles. No, I wouldn't expect ANY car company to replace a ten year old AC compressor even if the car had 42,000 miles.
As I said before, sooner or later, every AC compressor will fail. Some may last 300,000 miles and some may last 50,000 miles.
Our 2003 CRV is seven years old with only 51,000 miles. It has been flawless.
If the AC compressor blew tomorrow, yes, I wouldn't be happy and I would call Honda to see if they would foot part of the bill. If the answer was no, I would lick my wounds and get it fixed.
I would not get on a forum and complain about how I was wronged and about how I would never buy another Honda.
But, this is what forums like this are for and sometimes it's a good thing to vent and ask others about their experiences.
I'm just trying to calm people down that own CRV's that they will mre than likely not have a failed compressor. They just don't go bad all that often.
#1595 of 2155 Re: I don't understand..
Jul 27, 2010 (3:35 pm)
By now we should all know it's a waste of energy to pay much attention to anything blueiedgod or isellhondas has to say.
#1596 of 2155 Re: I don't understand.. [shima1]
Jul 27, 2010 (4:27 pm)
Gosh ain't it the truth, talk about blatant blind denial. And how (the one anyway) doesn't see his defending Honda as being every bit as vocal as others complaining is beyond me.
#1597 of 2155 Re: I don't understand.. [shima1]
Jul 27, 2010 (6:46 pm)
Sorry for trying to calm things down by telling it like it REALLY is.
I know misery loves company.
#1598 of 2155 Should hear from the dealer tomorrow
Jul 27, 2010 (8:12 pm)
Not expecting much as I have 116K on my 2003 CR-V. Last week they advised me it would be $2900 for a new a/c system. Called American Honda, explained how they took care of us with our 2000 Odyssey (catalytic converter out at 82K when the warranty was 80K; doors kept sticking for almost the entire 8 years we owned it; tranny went at 80K - although Honda extended all Ody tranny warranties to 100K). Nor do I really expect Honda to do anything and should be happy that absent perhaps $300, I spent nothing on this car other than normal wear/tear items and oil changes. It just is disappointing to have to spend $ on this car that is about 50% or more of the value (in fact, the Subaru dealer was only willing to give me $3800 for a trade, so $3K for a repair is even more crazy). In any event, I will report back later. Has anyone had this issue fixed at a private repair shop for less than the dealer quote??
#1599 of 2155 Re: Hot in AZ [isellhondas]
Jul 27, 2010 (9:19 pm)
I have just spent approx $760 on parts alone for the third repair on my 02. Thankfully a very good friend did all the work but please do not tell me that this is normal for three compressors to fail in less than four years. I have under 165K on the car and this started long before i reached 100k. While others keep saying sell, i am not in any position to buy as i know what i have and will not go new --not in this economy.
I really like this vehicle and only need it to live for another two years for treks to Vermont as my child is in college there but the AC impacts the defrost. I struggle with the concept of NORM as i have owned many cars -toyotas, hondas, VW and put high mileage on and no other vehicle ever had this issue.
#1600 of 2155 Re: Should hear from the dealer tomorrow [tapone1]
Jul 27, 2010 (9:24 pm)
There are lots of posts under different thread names and on other forums besides this one. And most people are paying around 1500. for the entire system to be replaced. (cuz the metal bits from the compressor self-destructing goes throughout the rest of the system. I have read that one guy had success flushing his original hoses, but even that repair was too new to know if has long lasting affects.
Compressor and condenser I have seen at 435. and evaporator about 220. The labour is a big chunk too though, but many dealers are overcharging the labour rate by often twice the proper amount.
Subes have their own host of problems later on down the road, so there is no free ride I'm sorry to say. And Mazda can still be on another planet with their parts pricing. So that leaves Honda, Toyota and Nissan as the other big 3 Asian builds.
GM is still a trainwreck at times, Chrysler is about done, and Ford has been caught in many less than stellar practices also...so what are ya gonna do.