Last post on May 13, 2013 at 5:50 AM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Heating / Cooling, SUV
Jul 21, 2010 (4:00 pm)
I just got hit by this bad boy. We have a 2004 CR-V with only 51K miles on it and it blew up this morning. Dealer initially quoted us $3200. I then got a call this evening from the service manager at that dealership. I told him I knew about the TSB and was going to call Honda. He said that it would be faster if I just let him talk to the local rep and that he thought that he could probably get the cost down to $2000. I called Honda and opened a call with them anyways. Who should I trust? If this is a TSB, then the dealer knew about it. Will I have better luck with them or going straight to Honda? Anyone have experience with this?
#1546 of 2155 Re: TSB #09-076 [cricket29]
Jul 21, 2010 (5:10 pm)
We just had this same problem today and called Honda Corporate to open a case for it. I would recommend you do the same, and post here what happens.
#1547 of 2155 Re: TSB #09-076 [isellhondas]
Jul 21, 2010 (5:54 pm)
Simple? If anyone knows of a simple or inexpensive repair please post...to put it simply I am disappointed in Honda and cannot recommend one to anyone at this point!
#1548 of 2155 Re: link to fix? [zinc6824]
Jul 22, 2010 (8:23 am)
You have to make a formal complaint at the National Highway Traffic Safety Admin. 888 327 4236 they are the people who recall vehicles. Honda has no parts I have a 2007 w/no AC and have been waiting 2 months now for parts. File a complaint.
#1550 of 2155 Re: link to fix? [dianaw]
Jul 22, 2010 (8:27 am)
The NHTSA has nothing to do with this.
I find it hard to believe that this can be for real. Two months and no compressors in stock??
I'll poke into this and see what I can find out.
#1551 of 2155 Re: link to fix? [isellhondas]
Jul 22, 2010 (8:30 am)
NHTSA are the people who issue recalls...........not Honda, I have poked and poked. Call Honda America they will tell you to call NHTSA, they issue the recalls.
#1552 of 2155 Re: link to fix? [dianaw]
Jul 22, 2010 (8:37 am)
Recalls are for safety related items.
I just checked with the Parts Giru at the store that I just retired from.
Yes, the compressors that fit the 2007-2009 CRV's are on nationwide backorder at this time.
I asked abouit how many of these we had sold or replaced under warranty and the answer was ZERO.
This doesn't help the person with a bad one but this problem certainly isn't widespread it wouldn't seem.
#1553 of 2155 Re: My turn [ohiojeff]
Jul 22, 2010 (11:00 am)
Hi Jeff-- I just had to get the whole A/C system replaced on my 2004 (60K miles) at Immke Northwest Honda in Dublin, OH last week. My service rep there said that it won't do any good for them to do the "goodwill warranty" request with Honda, and that I needed to contact American Honda directly. After my case was reviewed with American Honda, they have agreed to reimburse me $1315 of the $3069 system replacement.
On one hand, I think it's pretty dodgy for Honda to recognize that this system is prone to such an extraordinarily expensive malfunction and not warn customers and/or offer some solution across the board. Then again, I don't have any idea what the rate or frequency of this failure is on the whole, only that there are many, many instances of it documented online. But there are many, many CR-Vs out there, too. I'm very grateful to Honda for the substantial reduction in the net cost of this overwhelming repair bill, but I'm still undecided on how long it makes sense to keep the car, given this significant unknown.
Good luck to you!
#1554 of 2155 Re: TSB #09-076 [cricket29]
Jul 22, 2010 (11:05 am)
For my case resolution, see my reply to ohiojeff in post #1553. Sorry, I got lost in the multiple branching of threads! Good luck, cricket29!!