Last post on Dec 03, 2013 at 9:42 AM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Heating / Cooling, SUV
#1485 of 2218 Re: Waiting for Honda to do the right thing [compressorx2]
Jul 15, 2010 (10:10 am)
Don't hold your breath, Honda has no intention of doing the right thing! My AC system self destructed last weekend. The dealer tried to charge me $2000.00 and didn't even bother to mention that Honda might offer some assistance. That assistance was 25%, I don't think so. If your AC failed go to www.honda-lawsuit.com it seems Honda continued to sell CRV's with defective ac systems but didn't mention a word to their customers about it. I am so angry I have printed up letter and am putting them on every CRV I see. Honda just screwed the wrong consumer.
#1486 of 2218 Re: Waiting for Honda to do the right thing [pspmac]
Jul 15, 2010 (10:11 am)
>Honda continued to sell CRV's with defective ac systems but didn't mention a word to their customers about it
Isn't that the same as what they did with transmissions in various related cars? Some are slow learners?
#1488 of 2218 Re: Oh by the way... [zempgirl]
Jul 15, 2010 (11:54 am)
" Bye bye Honda!"
" I am done being a victim to car companies"
Do you expect cars to never break or have problems?
#1489 of 2218 Re: Oh by the way... [isellhondas]
Jul 15, 2010 (1:44 pm)
"Do you expect cars to never break or have problems?"
Do you expect companies with pretty obvious defective designs to fail to stand up to it?
This used to be a strong point for Honda. Now they will end up like Toyota down the road losing their ability to get a premium margin on their product. They are both repeating the errors GM made in the past.
Say Mr. Honda, take a look at some of the more common Honda blogs here. Let's see:
VCM oil consumption
These are all major issues with potentially big dollar repair bills. Maybe some of the new Ford and GM isn't all that bad these days? Keep it up and it may not be all that long before Honda finds itself like Toyota falling in surveys and reviews. Those Toyota sales people never thought it could happen to them either.
#1490 of 2218 Re: Oh by the way... [berri]
Jul 15, 2010 (2:10 pm)
First of all, I officially retired from the car business last month so I really don't have a dog in this fight.
One day, a couple of years ago, I had a customer tell me that she had heard that CRV's have massive, widespread AC compressor problems.
Now, granted, I was in sales but because of mhy extensive automotive background I communicated all of the time with the guys in our shop. I immediatly went out and asked the Service Advisors, a few technicians and even our Honda Rep.
Believe me if you want, but all I got were puzzled looks! Thjey all agreed that they had no idea where the bad press was coming from and they said that, yes, from time to time, on a high mileage CRV, an AC pump could fail but CRV's weren't any better or worse than any other Honda. I believe the CRV shares the same compressor with Accords and Elements.
A couple of months later, I asked the same question and received the same answer. You have to remember that forums like this one attract the people with problems like a magnet.
I guess my question is just how long do people expect a A/C compressor to last?
I don't think a failure at 100,000 miles is a "defective design" Do you?
As far as the other things you brought up.
CRV differentials - If the dual pump fluid is changed every 30,000 miles, there won't be a problem. I think the owner's manual should state this instead of the 60K they reccomend.
V-6 transaxles? do you mean the automatic transmissions?
Yes, on a few years, especially on Odysseys a higher failure rate than one would expect from a Honda product. Most were fine (if not abused and maintained) but quite a few weren't. to Honda's credit, they went WAY beyond their warranty program to make things right.
VCM oil consumption - never heard of this.
My only point is ANY car will wear out and have problems from time to time. People expect Hondas to be perfect and run forever and when they fall short, it's a bIG deal!
" Maybe some of the new Ford and GM isn't all that bad these days"
Maybe...I guess time will tell. I give a lot of credit to Ford for the progress they have made. GM doesn't impress me.
Lastly, you are dead right! Honda can't rest on their laurels. There is intense competition out there and they have to stay on top of their game.
#1491 of 2218 Re: 2007 crv ac compressor clutch & coil issues [gctb]
Jul 15, 2010 (4:18 pm)
update 2007 CRV, Honda does not stock the parts to fix the 2007 CRV AC issues, so I cannot fix my car. Buyer Beware of HONDA, no support, no parts, no call backs. I thought auto companies must supply parts by law for 15 years, NOT HONDA, DOT BUY HONDA. I have rported this issue to BBB, Consumer affairs and fox news. Honda 800-999-1009 ex 117742 good luck they could care less until the layers come out to play!
#1492 of 2218 Re: Oh by the way... [isellhondas]
Jul 15, 2010 (4:45 pm)
Congratulations on your retirement. I'm sure you'll enjoy it.
I agree that after 100K it should normally be the buyers nickel. Problem is that most of these posts on CRV A/C are below 100K. I think Honda is making a mistake on this matter. As a Honda owner, I'm also a bit troubled by the apparent inconsistent response Honda is giving customers on this issue. Honda customer focus was a big driver in why I purchased and paid a premium for the two I own.
There are blogs on the oil consumption problem. Seems to be latter model Odys.
#1493 of 2218 Re: Oh by the way... [berri]
Jul 15, 2010 (4:59 pm)
Not too long ago, it was unheard of for a car to go 100,000 miles without major work being done. I guess now it's expected that a car should be trouble free for at least that long.
I honestly believe that these AC problems are being hugely overblown in forums like this.
Life isn't always fair. If the A/C blows in our CRV, I sure won't be happy but I won't wring my hands and blame Honda.
As far as being consistant, I know Honda bends over backwards for loyal customers. If a person takes theirHonda to Quickie Lubes and skips reccommended services they won't be as receptive as they would be for a loyal customer who uses their dealer and as a result has complete records of taking good care of theri car.
I don't blame them for that. It's just smart to take care of loyal customers in any business!
I have watched Honda time after time go way beyond what they have to do to keep a customer happy.
#1494 of 2218 Re: 2007 crv ac compressor clutch & coil issues [gctb]
Jul 15, 2010 (5:02 pm)
There is no "law" about how long a car manufacturer has to stock parts and you are dead wrong to state that Honda doesn't stock parts for a three year old CRV.
Did you mean a 1997?