Last post on Dec 03, 2013 at 9:42 AM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Heating / Cooling, SUV
#1460 of 2218 2004 CRV ac, more of the same
Jul 10, 2010 (2:32 pm)
I just had the same problems with the Honda CRV air conditioner in a 2004 CRV with a little over 68,000 miles. I live in the midwest, so this seems to be in the general range for this failure based on what I have read in these posts. I am grateful to those who posted to this site so that I knew to contact Honda of America. The price started at $3200, and eventually was lowered to $2012. That is still ridiculous for a known problem with these vehicles. The Honda dealer admitted they are putting the same systems back in. I will of course sign onto the class action lawsuit, but i don't hold out much hope for that. This was the first Honda in a family that has purchased many many Toyotas, but I could not get the price I wanted on a RAV4 so I took the chance and bought the CRV. And I would be happy with the CRV had Honda stood behind the product. But instead they acted like I should have been fine with paying $3200 for a new AC system that by their own admission will probably fail again.. This will be my final Honda and I will do whatever it takes to spread the word...
Jul 10, 2010 (6:41 pm)
ok, guys. Honda has a fix for this and are willing to help. They have posted a service bulletin on the correct way to fix this. If you take it to a local mechanic, you will most likely be doing this again.
Here's what you need to do. Take the car to the local Honda dealership. Have the problem diagnosed there. The fix is liable to be somewhere between $2500- $3000. After they have given you the bad news, ask them to submit a "goodwill Warranty request" to Honda America to help with the cost. Now remember, the car is not under warranty, and you most likely did not buy an extended warranty, or you wouldn't have a problem. So don't get too greedy, if you go with guns a blazin, asking for 100% coverage, you are going to get turned down flat. Ask for something more reasonable like 50 or 60%. If you have a good dealership who is willing to submit this, you will most likely get what you ask for. Trust me, not alot of other car companies will do this.
Please remember to be nice to the dealership service advisor. He/she didn't cause this to happen to you car and really wants to help you anyway they can. This is a tool they can use to do that.
#1462 of 2218 An explanation for the AC compressor explosion
Jul 10, 2010 (6:44 pm)
After much searching for an explanation for why the compressors blow up, I found the following link to a post written by someone who builds and knows AC compressors. It seems credible to me.
In an earlier post the idea of a heat shield was mentioned. I am going to see what I can find out about that.
I really don't trust dealerships, don't plan on wasting my time with Honda of America, but would nevertheless like to keep my CR-V without the worry of it crapping out on me.
Jul 11, 2010 (6:05 pm)
the ac on my 2004 honda crv quit working today. i heard a sound that sounded like i had run over an empty plastic bottle and hot air after that. i decided to see what the possible problem might be so i googled 2004 crv ac problems and i cannot believe that so many people are having the same problem!!. so i went the nhtsa website and there are only a handful of compalints there. i think that if everyone of us who are posting complaints here posted the same complaints at the nhtsa official site honda and their dealers would not be able to hide behind their sandard asnwer of "its the first time we have heard of this" i have been preaching the virtues of honda since i bought my 2002 civic to anyone who will listen to me but now i think that will change to the placard in my rear window telling everyone tht HONDA WILL NOT STAND BEHIND THEIR PRODUCTS. i can understand auto parts breaking down and needing to be replaced but, for a component to fail and damage other parts that is horse pucky and honda should pay for the repair to the rest of the system. why should we have to pay for $3000 worth of damage for a $300 part.
Jul 12, 2010 (9:13 am)
hondaguy17 mentions a service bulletin for the correct fix. Can you post a link to that service bulletin, or give us the specifics to it ? Thank you very much in advance..
#1465 of 2218 Re: link to fix? [midwdriver]
Jul 12, 2010 (5:09 pm)
I, too, would like to know about the service bulletin. Thanks for your help, hondaguy17!
#1466 of 2218 2004 CRV Compressor failed again
Jul 12, 2010 (5:50 pm)
In 5/2009 I replaced my AC compressor at 80,000 miles on my 2004 CRV. Honda paid half and I paid half.
NOW 18,000 miles later; my compressor is failing. It is just outside of the warranty! They are unsure if they are going to pay for it. I STRONGLY believe Honda sold the dealership a faulty part. Why would this happen again? (This is a second compressor!)
I have to have the AC component....it's also tied to the defroster......
Finding out more and more about the CRV is driving me nuts!!
I am so done with Honda!
I thought American cars were bad.....I am beginning to thing all cars are bad.
This is my first Honda.....now my last....time to trade it in! UGH!!!!!!!!!
#1467 of 2218 Oh by the way...
Jul 12, 2010 (5:53 pm)
I have also just filed with the BBB against American Honda Motor Co...and Planet Honda.
I have filed a complaint with the Attorney General in my state
And I have filed for class action law suit.
I am done being a victim to car companies. They need to stand by their product or get out of business!
I don't know where this will get me....but I am willing to find out. And I am going to vote with my dollar from now on as well.
Bye bye Honda!
#1468 of 2218 Re: link to fix? [belacqua]
Jul 12, 2010 (7:58 pm)
Yes, please send a link, hondaguy17! I'm having no luck with Google searches for the service bulletin. After 60,000 mi and 6 years of dealer-only service on a brand new 2004 CR-V, I feel a little screwed having to shell out $3000 for what is clearly a recognized defect in manufacturing/engineering. I would really like some factual documentation in hand for this negotiation. Thanks very much for any help you can offer!
#1469 of 2218 Re: link to fix? [midwdriver]
Jul 13, 2010 (4:31 am)
I would also like to know the lin to fix. Honda is out of control with this mess that they have caused.