Last post on Dec 03, 2013 at 9:42 AM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Heating / Cooling, SUV
#1360 of 2218 Re: A/C in 2005 CRV goes out AGAIN!!! [beesquared]
Oct 28, 2009 (10:42 am)
Mine died recently too. It was hot in Texas so really had no choice. I did get someone other than Honda to fix it. It is cooler here now and am planning on getting rid of it in May of next year. It won't be too hot by then. Have you had your O2 sensor go out? That cost me around $500 to get fixed. Then the A/C. As you, I only bought a Honda because I THOUGHT they were reliable. I don't know what to do other than sign up for a class action law suit, which you did. Everytime I see a CR-V I wonder if their A/C has exploded yet. Terrible thought, but I think it just the same. Let me know if you find any way to get our money back.
#1361 of 2218 Re: A/C in 2005 CRV goes out AGAIN!!! [moneypit6]
Oct 30, 2009 (7:45 am)
UGH! This whole thing is unreal. I am posting like a madwoman, and making calls. Even FUNNIER now. My reliable mechanic called yesterday to give me an estimate on the compressor replacement, and he can't find the part. It is on backorder everywhere he said. He is still looking today. That speaks VOLUMES doesn't it? I haven't had the sensor replaced, or mentioned until now. Yikes, that is a lot of dough. I will certainly let you know what I am able to come up with. Bound and determined at this point!
#1362 of 2218 Re: A/C in 2005 CRV goes out AGAIN
Oct 30, 2009 (1:53 pm)
Spectra makes a compressor that supposedly dosn't have the flaw but I couldn't find anyone to install it.
#1363 of 2218 Really fed up with Honda
Nov 02, 2009 (3:00 pm)
I posted a month ago about our compressor blowing at the end of August. Since then I've had it diagnosed through a Honda dealership (at the beginning of September) and after about 12 calls (2-3 per week since then) to Josh at American Honda, I finally found out that they are willing to pay $1600 of the $4800 bill it will cost me to fix my compressor.
That's still $3200! I started the case mid September, Josh went on vacation, finally got back to me to say he'd call me the following week, he did, and then the last I heard from him was to say, "we hope your repairs go well". He didn't tell me how much they would cover, and after I called back for 3 weeks straight, I finally got the information from a woman named Lindsay, who was very helpful.
Only problem now is that I've got a choice to spend $3200 to fix it, which clearly the owner of a $12,000 car doesn't have 3 grand lying around.
I then called Honda Care, where we had a warranty through the end of May and was met with an incredibly rude, unhelpful guy named "Don", who argued with me, accused me of "being too busy to call back in August when this problem happened" and then said he didn't have a manager and there was no one else for me to speak to. Interestingly enough, I called back and spoke with a really nice guy named Mario, who surprise surprise... connected me to his manager, Dave Ferger. Dave was very nice, but said he is unable to help in any way and that we are way too far out of our warranty to offer any assistance.
So now I'm here with a potential $3600 bill (after American Honda's "goodwill assistance of $1600) and a line of really rude employees. I am shocked at the level of customer service we've received through this trouble shooting process!! They were all smiles and friendly and confident in their "reliable" cars up until I have a problem and now they're leaving me high and dry.
Honda, there are hundreds and hundreds of CR-V customers who are incredibly disappointed in your lack of good will and customer service and I will not buy a Honda again unless I am helped with this issue. This is despicable as a company and you should be ashamed of yourselves.
#1364 of 2218 I believe I have Honda CEO's email.
Nov 02, 2009 (4:08 pm)
I am in the process of drafting an email to Tetsuo Iwamura, American Honda's CEO and Honda's CEO Takanobu Ito to inform them of my extreme dissatisfaction with their handling of the '03-'05 CR-V compressor problem.
I'll let you know if I get anywhere. If I don't, I'll be happy to pass their email address along so we can show them how many people are actually having this problem.
Nov 07, 2009 (3:51 pm)
2003 crv 200,000miles, changed the compressor 3x already, last time was worse, had to change all A/C system, mechanics told me that metal shrapnel all over the system, now using a/c sparingly... noted the weird sound started to creep back... just waiting to dump this car....
#1366 of 2218 Re: I believe I have Honda CEO's email. [hondaacstinks]
Nov 07, 2009 (4:04 pm)
Good deal. I think the problem extends through 06.
If you have the physical addresses it might have more impact if it comes to a mass mailing.
#1369 of 2218 2009 Honda CR-V EX-L Problems
Nov 19, 2009 (5:02 pm)
Does the 2009 CR-V have any problems ? How is the compressor on the 2009 ? Is the 2009 compressor the same as used in the earlier CR-V's ?