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SUVs Honda CR-V Honda CR-V AC Compressor Problems
1373 messages, Last post on Nov 30, 2009 at 9:46 AM
You are in the Honda CR-V Forum. Your Hosts are steve_ & tidester
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Replying to: pdoe (Sep 16, 2009 4:46 pm) My service rep informed me that the air conditioner was the culprit for both the noise and the shut-down of the engine, and that the cost of replacement would be over $3,100. What a shock, since the mileage was less than 48,000. I told him what happened, and he was able to get Honda to reduce the price $750. I then did some research and found out about the "Black Death" related to particular models of CR-Vs and Acuras that had faulty evaporator hoses, the interior of which disintegrated slowly, eventually clogging the compressor, and resulting in the "explosion" of the A/C, sending shrapnel throughout the entire system. I reported my findings, and when I went to pick up my car, he told me he was able to get Honda to reduce the cost of replacement to $1668. When I reviewed the service receipt, after the fact, and after I had already signed off on the repair service, I noticed that the problem had been written up as "Customer states the air conditioning is blowing warm air" (not so!), followed by "Black Death" and the replacement covered by "Warranty", meaning that it was a known problem that Honda could have corrected through recall and replacement of the defective hoses, wouldn't you think? In the meantime, I commend the extra mile my local Honda Dealer Service Dept. went in working to get Honda America to step up to the plate and at least share the cost with me. I just hate that I can't trust Honda reliability anymore. |
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I have just found out that I too have the "black death". Honda quoted me $3500 to fix it. The best that the dealer can do for me is to knock off 10%. Wow...not to sound ungrateful but that really won't ease the pain too much. This repair is costing almost 20% of the actual cost of the vehicle brand new! I bought the car because I had already had an Accord for 10+ years and loved it...but I needed something larger and since I lived far from family and did a lot of driving, needed something reliable. I know everyone here has a hardship story...especially at this moment in time, but the money that this is costing me all the money that I have saved for my wedding plus a whole bunch more. I am a teacher (who hasn't had any cost of living increase in more than 3 years) and this kind of debt will seriously hurt. I wasn't even planning any sort of fancy wedding...just a small cookout on the beach. Guess we can't even do that anymore. How can Honda expect to have any sort quality customer service or loyalty if they can't even acknowledge a problem that they know exists? How can this not be a safety issue when I keep reading stories of these vehicles stalling in traffic and pieces falling out? Will it have to take someone dieing, like it did Toyota, to admit there is a problem? In the meantime, what do the rest of us do? Go into debt and eat PB&J for the next few years just to pay it off? This is infuriating and for the first time in 15 years I can actually speak poorly of the quality and service of the Honda Corporation. I think this issue needs to be brought out into the public forum so Honda can start hurting from a bruised image and perhaps then they will step up and help us out. 
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"After 4 years of service and 29,500 miles, I contracted the BLACK DEATH and I died from it". This is the final words of my 05CR-V a/c. The repair estimate is $2,400 (they still have to inspect the whole system for contamination, that means maybe an higher bill). After negociation, Honda accepted the idea, a possibility of goodwill agreement. I'm keeping Crossed my fingers. 
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Replying to: anry (Oct 23, 2009 7:29 am) The repair estimate is $2,400 (they still have to inspect the whole system for contamination, that means maybe an higher bill). After negociation, Honda accepted the idea, a possibility of goodwill agreement. I'm keeping Crossed my fingers. Wow, an 05 and with such low miles!!! What is the first letter/number of your VIN number?
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I just got rid of my 02 CRV ticking bomb and got a RAV of the same year. Comparing the two the Honda is more refined and evolved in many ways but the fatal flaw takes it out of the running. Shame on Honda.
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Replying to: shima1 (Oct 23, 2009 3:42 pm) |
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Replying to: steve_ (Sep 21, 2009 9:52 am)
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Replying to: cinglemom (Oct 24, 2009 1:16 pm) Most lemon law lawyers, if they see your vehicle as a true lemon, will take on your case for free, and then manufacturer pays the lawyer's fees if you win. And since lawyers are in the business of making money, they make sure you have a solid case before they take you on. Your state lemon law defines what is a lemon and what is not. If you have lemon, contact a lemon law attorney and they will take on your case. No out of pocket expense for you. |
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My 2005 CR-V had the "Black Death" issue last May of 08. That seemed odd enough to me that a compressor would go that soon in such a "reliable" car. My whole family owns Hondas. The dealer told me that it would cost 3200 to fix it. That my compressor "exploded" (lol, I am not an idiot, unfortunately for him). I immediately took it to my personal mechanic, who showed me the locked springs inside the compressor, and said it was indeed "odd" to see an AC failure that soon. After he fixed it up for 1300. I got a call from the Honda serviceman offering to maybe "work something out". Well, with a small child. I could not afford to bargain for AC in May in South Florida, so he was a tad too late. I did not know, until my compressor went out AGAIN today, that there was this issue and was known. I have contacted Honda America, who were no help at all, and the dealer wanted to charge me 105.00 to diagnose it, and I would not be charged if I fixed it there. Hmmm. Honda America says they will only take estimates from Honda dealers and not other STATE LICENSED mechanic. Sounds very fishy to me!! I am now out AC (driving 40 miles to work at the tail end of the flu), and who knows how much money next. They are not willing to pay for it all they said already, and they hadn't even gotten a quote. I feel like I need to do something! I am so angered that they would just brush it under the rug like that. There are SO many people out here that have the same trouble. I have signed the lawsuit petition, but not sure what to do next. I know it's October, but it's HOT here in FL!!! Any ideas?? At this point, I am DEFINITELY not buying another Honda!!!! Never thought I'd say that, but I can't afford to replace this thing every year, and neither should I!!
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Replying to: beesquared (Oct 28, 2009 9:26 am) moneypit6
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