Last post on May 13, 2013 at 5:50 AM
You are in the Honda CR-V
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Honda CR-V, Heating / Cooling, SUV
#1296 of 2155 Ridiculous
Aug 10, 2009 (2:03 pm)
I don't care if a Honda has 200,000 miles on it. AC compressors should not go out as frequently as they have been on these CRVs. My 2004 CRV just went out last week. The car has been at the dealer all weekend, and told us today they contacted Honda America. They will "goodwill" warranty the job (compressor, hoses, etc.) for about 1600.00 (versus 4,000 +++). Comes with a 36,000/3 year warranty on the job. Other than that's a nice chunk of change, I am more upset that Honda is WELL AWARE of this problem. It's not the dealer's fault, so I will let them do the work. But, we are certainly sending some nasty-grams to the Honda Corp. I am sure they will care less, but I plan on joining whatever class action suit that has momentum. I am sure something will eventually come of this. Upsetting to say the least.
#1297 of 2155 Re: Ridiculous [kvez]
Aug 10, 2009 (2:20 pm)
Hello, I totally agree as it shouldn't go out at 75,000 or 200,000 like I have. This is the second compressor that has gone out in my 2002 Honda CR-V. My first one went out at about 75,000. I don't have the money to fix it at this point. It makes me so mad that everyone is dealing with this same problem.
#1298 of 2155 2004 Honda CRV AC defect
Aug 11, 2009 (4:45 pm)
I bought a new Honda CRV in May 2004. My very first new car. I received the title (finally!) in June and 2 weeks later the compressor blew. I am furious. I called American Honda twice and both of the customer service drones that I spoke to treated me with complete disrespect, as if the problem is something that I incurred. Today I contacted my local news station, ABC 6, to seek help from their "6 On Your Side" reporter, hoping that perhaps he will do a story on this issue. If anyone else lives in the Columbus, Ohio area, and has experienced this problem, please do the same. I simply cannot think of anything else to do. We obviously need to make some waves to get someone to listen. It figures that the automakers whom we have perceived to be reliable, are not even willing to acknowledge our concerns. "Pissed;" that would be the one word to sum up how I feel.
#1299 of 2155 Re: 2004 Honda CRV AC defect [amspal]
Aug 11, 2009 (7:24 pm)
How ironic is this! I too bought my 2004 Honda CRV in may of 2004. It was paid off on 6/15/09.. and I'm still waiting for the title and guess what? My compressor went this weekend. I had been cranking the air the past few weeks with the hazy hot days of summer in CT, and Sunday night noticed that I wasn't getting cool air. Spent the morning at the Honda Dealer yesterday, with hopes that I only needed some coolant and expecting after the system was tested that it would only be about $200. Much to my surprise, I needed a new compressor, new compressor clutch, seals, etc...The dealer gave me a loaner til today when they got the parts. Out the door it cost me $1486 (after a 10% discount from the dealer)... The vehicle has about 89k miles so now I'm good for another 90k! Good luck.
#1300 of 2155 Re: Ridiculous [kvez]
Aug 12, 2009 (1:32 am)
Your problem sounds exactly like mine. 2004 CRV LX, meticulously maintained, 46000 miles. The air conditioner just stopped working. No noise, no warning. I went to the dealer from whom I purchased the vehicle. After the diagnostic, I received the expected response. ( I say expected because I had been through this routine before with other manufacturers. It's like they're reading from a teleprompter.) "b>You are out of the warranty period and most likely American Honda b>will not help. If you had all servicing done here, you might be more likely to get assistance." The estimate was for almost $2000. I was told that a leaking condenser was the problem even though the car had been fully serviced just days before and there was no evidence of any leak on my garage floor. I contacted American Honda and they gave me a case number. They were very courteous and responded within 48 hours. The dealership called me shortly thereafter and said I would receive some consideration but far less than what I consider a fair amount.(again as expected). I will now call American Honda to continue the arduous and inevitable "haggling" process. I will not give up! I will doggedly and fastidiously pursue every available avenue towards a just and equitable resolution. There really is no reason why decent, responsible people should be subjected to such indignity and inconvenience but that's the way it is. If each and every one of us follows through and persevere, perhaps justice will prevail. This just plain wrong !!!
#1301 of 2155 Re: 2000 Compressor [blueiedgod] UPDATE
Aug 12, 2009 (6:21 am)
The AC was worked April last year, which is understandable on a nine year old car- stuff happens. When the problem happened in April this year I was not happy, but the shop manager where my car is serviced decided to replace parts at cost since it had been 14 months since they were installed the first time, but they did labor for free.When my husband drove the car off the shop property, it stopped working again so they had to keep the vehicle overnight on Saturday and Sunday, replacing the parts again- twice between Friday and Monday.
Last week the AC went out again- that's less than a month later. When I took it in, they had two other Hondas (all red, coincidentally) with the same issue.
I called American Honda and was told that they had NO records of AC parts problems and that the mechanics probably don't know what they're doing. I asked the service rep to take the time to look on Edmunds.com, which I doubt she did. She told me that they have to wait till dealerships report that there are issues with the parts.
I called the two dealerships in town and both told me that they have seen NO ACs with bad parts. I explained that there are many stories on Edmunds and I was told that the folks on this list must not be using dealerships for their work.
I have now joined the class action suit against Honda, not because of the problem, but because of the careless attitude toward their customers and because the evidence shows that small shop that works on my car is loosing so much money due to bad parts. AND I've had to pay for rentals because we are a one car family.
#1302 of 2155 Re: Ridiculous [informed]
Aug 12, 2009 (2:40 pm)
When I spoke to American Honda yesterday (which turns out to have been a complete and utter waste of my time) the woman I spoke to first said that they haven't had any such complaints about the AC. So I asked her why so many people would feel the need to fabricate carbon-copy stories of this problem and post it on forums such as this. She ended the call with, "We have heard of some issues, but American Honda is not claiming any default at this point." They are well aware of what is going on. "Informed," you are right; we must continue to fight this anyway we can.
#1303 of 2155 Re: Ridiculous [kvez]
Aug 15, 2009 (5:26 pm)
We have a 2006 CRV and the compressor blew up internally. Whole system needs replacement to the cost of $3565.13. Technician explained that there would be fragments inbedded in the rubber hoses and if they replaced the compressor the fragments could work loose and damage the new compressor. We live in Southern Arizona so AC is important. Car has 51600 miles and is just outside of the warranty period. Called Honda America and got a case number and just waiting to hear back.
#1304 of 2155 extended warranty and a/c problems
Aug 15, 2009 (5:58 pm)
Did anyone who experienced a/c problems have an extended warranty, Honda Care? Shouldn't it cover these expenses?
#1305 of 2155 Re: extended warranty and a/c problems [lori56]
Aug 15, 2009 (6:09 pm)
I have not yet experienced the problem, but the Honda Care warranty would cover if you were still within the mileage and time period. I misjudged our mileage when we bought Honda Care on our 2003 CRV and ran out due to time not mileage. Still kicking myself for not getting the 7 year/100k instead of 5 year/100k. The difference in price is not much at all.