Last post on Dec 03, 2013 at 9:42 AM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, Heating / Cooling, SUV
#1290 of 2218 Re: Compressor frozen solid [jwc1919]
Aug 05, 2009 (6:14 pm)
I have a 2006 CR-V and up until recently it has been one of my favorite vehicles and fully intended to buy another brand new one in a couple of years. Now however my entire AC system is bad. Took it to Ray Price Honda, where by the way my family has purchased 3 Honda's. They originally told me it was the clutch on the AC and then called me and said it was also the compressor at which time I complained that this should not be happening - they agreed to courtesy warrant the compressor $540. My car was suppose to be done yesterday ready for me to pick it up today. Guess what???? Today I got a call that when the AC went it apparently blew apart contaminating the entire system. They said they did some research and found this has been a problem in several CR-V's and therefore they would split the cost and I would need to pay $1,100. I totally and completely feel that this is a Honda problem and it is not right that I have to pay a dime for this repair. They keep telling me because I have 72,000 miles on it they don't have to pay anything. It is clear by the many post on here this has nothing to do with mileage rather it is faulty equipment originally installed in these vehicles to start with.
At this point I will be contacting Honda directly, however since I bought the vehicle from Ray Price in East Stroudsburg, PA they should really be taking care of this and they should be fighting with Honda to get their money reimbursed. I also am really afraid to keep this vehicle now, as how do I know this will not do the same thing again, as I have read in several post. I really thought Honda's were good vehicles thus why we have continued to drive them. We still have a 1997 Honda Civic we purchased new and it now has nearly 300,000 miles on it. By the way the AC on it didn't go out until around 200,000 miles at which time we choose not to repair it. Nor did I expect Honda to take care of it. The CR-V however is completely different considering it is only 3 years old this Sept. and only has 72,000.
Very Frustrated and feeling like I am being abused by a dealership who should be standing behind their product by doing the right thing - getting Honda to own up to the issue they have with these AC systems.
#1291 of 2218 Re: Compressor frozen solid [camelion]
Aug 05, 2009 (7:42 pm)
They keep telling me because I have 72,000 miles on it they don't have to pay anything.
On the other hand, you did get almost five years of use out of the system so it's not completely unreasonable for them to balk at paying the full cost of replacement. Nevertheless, you may want to try a different approach such as having them pay for the parts and splitting the cost of labor with you rather than a flat 50-50 split of the total cost.
Also, you may want to consider writing up some comments in our Dealer Ratings and Reviews.
SUVs and Smart Shopper
#1292 of 2218 Re: Compressor frozen solid [tidester]
Aug 06, 2009 (5:26 am)
BTW,he only got 3 years use out of the a/c based on his post.
Tidester, a lot of folks probably do not mind much paying for a new compressor and the normal parts that go along with getting a new compressor, but paying for all of the other parts and not to mention the labor when the system implodes. Also, some folks are probably questioning whether to replace give the horror stories about it happening twice and even three times.
I am still pondering switching out my system before it happens since I plan to keep the vehicle another 2 years or so. Mine is an 03 with 90,000 miles. I went to the Honda dealer to get an estimate and he gave me two: One is with the system still working and two with the system not working. The second estimate was a question mark since he stated that the price range could be 2-3 thousand depending on the damage. By the way I did not have to pay for the estimate since mine is still working.
#1293 of 2218 Re: Peter [peter76]
Aug 06, 2009 (8:51 am)
Honda CR-V oxygen sensor about $270 vs. Toyato RAV4 about $110. Honda CR-V compressor about $560 vs Toyato RAV4 about $350, plus Honda put the receiver/drier together with the condensor for A/C system, so you have to replace the compessor + condesor whenever you get compressor locked up. Do not tell me Honda did not make such stupid design on opurpose! JDPower.com is based on the survey for new car in 90 days period! Honda is not honest to its customer and the customer has the right to SAY NO! NO HONDA ANYMORE!
Show me where you are getting those prices for Toyota OEM parts?
Part listed below are for 2005 Honda CR-V EX, Japan made.
Primary O2 sensor $187.51 Honda OEM part
Secondary O2 seconds $187.51 Honda OEM part
Compressor and Harness $375.53 Honda OEM part.Compressor and Harness $375.53 Honda OEM part
In the words of Cuba Gooding Jr.: "Show me the money!"
As to condenser and dryer being together... That is the most ridiculous statement I have ever heard. It is on par with Blondes planning on landing on the sun at night.
#1294 of 2218 Re: Compressor frozen solid [madams1]
Aug 06, 2009 (9:40 am)
I forgot to say in my reply that the estimate for replacing mine while still working is 1,361.00 plus tax for compressor, clutch, coil, receiver/dryer and labor. If I replace the condensor also that adds 390.00 for a total of 1,752.00 plus tax. I am going to get another estimate from a shop that certifies in Honda/Acura(not a dealer) and see how close the estimates are. The one from honda dealer only comes with 1 year or 12,000 mile warranty.
#1295 of 2218 Re: Compressor frozen solid [madams1]
Aug 06, 2009 (10:18 am)
BTW,he only got 3 years use out of the a/c based on his post.
That may be true though I based my estimate on the fact that the '06 model came out in late '05 and we're about to enter the '10 model year so it would be close to 5 years - if he was a early buyer. Be that as it may, the owner did get some significant usage out of the system.
As to "collateral damage," I don't think there is a counterargument and I agree with your analysis.
SUVs and Smart Shopper
#1296 of 2218 Ridiculous
Aug 10, 2009 (1:03 pm)
I don't care if a Honda has 200,000 miles on it. AC compressors should not go out as frequently as they have been on these CRVs. My 2004 CRV just went out last week. The car has been at the dealer all weekend, and told us today they contacted Honda America. They will "goodwill" warranty the job (compressor, hoses, etc.) for about 1600.00 (versus 4,000 +++). Comes with a 36,000/3 year warranty on the job. Other than that's a nice chunk of change, I am more upset that Honda is WELL AWARE of this problem. It's not the dealer's fault, so I will let them do the work. But, we are certainly sending some nasty-grams to the Honda Corp. I am sure they will care less, but I plan on joining whatever class action suit that has momentum. I am sure something will eventually come of this. Upsetting to say the least.
#1297 of 2218 Re: Ridiculous [kvez]
Aug 10, 2009 (1:20 pm)
Hello, I totally agree as it shouldn't go out at 75,000 or 200,000 like I have. This is the second compressor that has gone out in my 2002 Honda CR-V. My first one went out at about 75,000. I don't have the money to fix it at this point. It makes me so mad that everyone is dealing with this same problem.
#1298 of 2218 2004 Honda CRV AC defect
Aug 11, 2009 (3:45 pm)
I bought a new Honda CRV in May 2004. My very first new car. I received the title (finally!) in June and 2 weeks later the compressor blew. I am furious. I called American Honda twice and both of the customer service drones that I spoke to treated me with complete disrespect, as if the problem is something that I incurred. Today I contacted my local news station, ABC 6, to seek help from their "6 On Your Side" reporter, hoping that perhaps he will do a story on this issue. If anyone else lives in the Columbus, Ohio area, and has experienced this problem, please do the same. I simply cannot think of anything else to do. We obviously need to make some waves to get someone to listen. It figures that the automakers whom we have perceived to be reliable, are not even willing to acknowledge our concerns. "Pissed;" that would be the one word to sum up how I feel.
#1299 of 2218 Re: 2004 Honda CRV AC defect [amspal]
Aug 11, 2009 (6:24 pm)
How ironic is this! I too bought my 2004 Honda CRV in may of 2004. It was paid off on 6/15/09.. and I'm still waiting for the title and guess what? My compressor went this weekend. I had been cranking the air the past few weeks with the hazy hot days of summer in CT, and Sunday night noticed that I wasn't getting cool air. Spent the morning at the Honda Dealer yesterday, with hopes that I only needed some coolant and expecting after the system was tested that it would only be about $200. Much to my surprise, I needed a new compressor, new compressor clutch, seals, etc...The dealer gave me a loaner til today when they got the parts. Out the door it cost me $1486 (after a 10% discount from the dealer)... The vehicle has about 89k miles so now I'm good for another 90k! Good luck.