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SUVs Honda CR-V Honda CR-V AC Compressor Problems
1372 messages, Last post on Nov 20, 2009 at 8:13 PM
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I found out yesterday that the compressor on my 2004 CRV seized and threw metal parts through the system, to the tune of about $3,000.00. My CRV has about 94,000 miles. I tried my very best to look through the bazillion (but excellent) posts here before I called Honda. After asking me questions, I was told that since my warranty had expired it was my problem. My VIN also starts with a "J". They also said they would refer me to a service advisor who would call me back in a few days. Of course, I asked them why had so many cars (especially with the J VIN indicator) received help and now I was getting nothing? And why would it take two days for a rep to get back to me when, as I'm sure they've done this 1,000 times, they could do it in their sleep? My car is in pieces at the shop and they want to take two days to give me a run around? Is this Honda's new position: deny? Is anyone having any success? How? Why didn't they recall this? I know, recalls are typically a safety issue kind of thing, but *knowing* that such a devestatingly defective product was installed and allowing it to stay there....and then denying a repair.....oughta be worth something to somebody. I could use some help, guys. Sometimes the 'net is a little too helpful and I'm going nuts trying to pick through and find specific information on what to do.
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Replying to: singlemom1 (Jul 07, 2009 7:08 am) Wish you the best on your repair. |
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If you own a Honda CRV 2002-2007 and your air conditioning compressor has 30 K or more miles on it, you should replace it now before it fails and costs you two or three thousand dollars. You can buy a discount compressor for a couple hundred dollars, and get an independent air conditioning co. to replace it for about the same, two or three hundred. This should last for another 30k miles or so. Ridiculous that you have to do this, but if you don't you're looking at replacing the whole system. Screw Honda. When I finally unload the this piece of junk, I will go back to Toyotas.
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| I followed up Honda's initial rejection of my CRV AC case with letters and faxes to Honda America and my local Honda dealer. I just received a second callback from Honda America. No surprise that I was again denied any help from Honda. The official statement to me was "contact your State Attorney General". Honda's reputation for quality will soon self-destruct - just like a CRV AC compressor. | |
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Replying to: jim333 (Jul 09, 2009 5:07 am)
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Replying to: lorray (Jul 09, 2009 8:20 am) |
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Replying to: jim333 (Jul 09, 2009 5:07 am) |
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Replying to: jim333 (Jul 09, 2009 5:07 am) |
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Well, I'm very happy with my dealer here in Albuquerque. Originally the manager had called American Honda for me and got them to agree to paying for 75% of my repair (I have a 2004 CRV with 73000 mi). I called American Honda myself trying to get a better deal, but they wouldn't budge. I pleaded with my dealer to see if they themselves would cover some of the labor cost (since I've been a good and long-term customer with them). They said they would see what they could do. In the meantime, I surrendered to the probability of having to go into debt on a credit card for $750. I HAD to get the A/C fixed, living here in the hot desert... I got a call that my car was ready (ahead of schedule) and also more good news - my bill was only $325. They had gotten Honda to pay for 90% of the repair!!! I have found that getting Honda repairs through the dealer really pays off, and it does really make a difference in Hondas when you use Honda parts.
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Replying to: tabanowa (Jul 09, 2009 10:56 pm) |
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