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SUVs Honda CR-V Honda CR-V AC Compressor Problems
1373 messages, Last post on Nov 30, 2009 at 9:46 AM
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I have a 2005 CRV with only 39,000 miles on it and the AC compressor imploded yesterday, destroying the whole AC system. Initially the service manager at the dealership wanted to charge me $3,200 for replacing the entire AC system. Then my wife did a search on the Web and found this is a common problem for CRV. Apparently this also affects 2005 model. We talked to the service manager and he finally agreed to file a case on our behalf to Honda America to see if they will pay for the repair. I'm highly disappointed with Honda quality at this point and I hope they will do the right thing and extend the warranty on the AC system. This is clearly a design defect given the unusally high number of reported cases. We're initally considering buying an Odyssey in the near future but now we'll have to wait and see how Honda responds to this problem.
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hi, about a week ago my ac went out on my 2001 honda crv (75k miles). i took it in to the dealership and left it with them. they have had it all week.. the service dept. called me and told me that the entire system would have to be replaced. there was metal everywhere. she said that she had called honda on my behalf because they had seen this before in newer models. honda agreed to pay $2,500.00 and i will have to pay $950.00. from checking the internet i am not alone. somewhere along my search i found that it can be a problem in 2000 to 2008 models. i don't think that thee is any set deal... it just depends upon the dealeship and honda and what they feel like on any given day. there should have been a recall. my worry is that if metal went everywhere throughout the system did it also blow metal in to the car? could i have metal in my lungs? hopefully someone will know. thanks, okiescott |
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A week ago my 2004 CR-V with 53k made a horrible sound and then shut off while I was driving. I took it to the dealer and they said they didn't know anything. It wasn't until I got my car back that I realized the a/c wasn't working. I took it back to the dealer who then confirmed that my compressor had blown up and spread metal pieces throughout the entire a/c system and it would all need to be replaced. The cost was around $3300. The service rep from the dealer contacted the district rep right away and asked for Honda to "participate" in the cost. The rep, whom I believe was a district rep, offered to pay 75% of the cost, leaving me with a bill of $775. This still pissed me off and I went ahead and contacted the corporate end of Honda (the 1-800 number). The regional rep I was sent to said he couldn't do anything once the district guy has made a decision. He also said the offer was very generous. The regional rep stated that Honda expects the customers to take on any costs after the warranty has expired. How convenient. My car is 1 year out of warranty. He also said this is not a common problem. I find that hard to believe now. While I understand their offer of paying for 75% is generous, I am still upset, especially after seeing all of the posts in this forum. I ok-ed the dealer to start work with the offer they gave me, and I also called the regional guy back and expressed my dismay with Honda for their (as I see it) bad business practices regarding this problem. I also told him that I thought it was ridiculous that he pretend he has never heard of this problem before. Isn't it easy for them to just say that? Do they think the internet doesn't exist and their customers won't figure it out? This is my third Honda. My entire family has hondas, most of my friends have Hondas (and a lot of them actually have CR-V's). No one I know has had this problem, but I suspect my friends with CR-V's will have this problem soon. No one in my family has had any major issue with Honda, which is probably because most of them have stuck with sedans. I am very hesitant to keep this vehicle after this and that is very disappointing. I dont have the money for another vehicle and I really loved everything about the CR-V. Bottom line - If Honda isn't willing to stand by their vehicle, I'm not willing to stand by Honda. |
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Where are the lawyers for this case? Our CR-V AC exploded in my husband's face when he opened the hood to determine the source of the noise in August of 2007. We paid about $1500.00 to have it repaired because the extended warranty had expired. I was driving the vehicle this last August (2008) and heard a noise that sounded like I had something stuck under the car so I pulled over. About that time, I heard a louder noise and there was no AC. We took it back to the mechanic and the part was under warranty because it was installed less than a year before, but we had to pay over $800.00 in labor. Now, after spending 2300.00 to repair a defective compressor from Honda, we will probably have to trade it in before it happens again. The dealership was very defensive, threatening that if we were considering legal action that they would not talk to us. My husband was only stating to them that they send reminders of when to change the oil but fail to inform of a defective part. As much as we don't want to trade it in, we feel that this could happen at any time again. Unfortunately, we have purchased 2 Honda Civics in the interim for our family inbetween the two explosions. I have not researched if there are problems with the new civics. Our mechanic tells us that there is no logical explanation for what happened with the CR-V except for defective design and found it humorous that we were going to try to get Honda to reimburse. We have pictures and receipts and really think Honda needs to acknowledge and address this issue. I realize that there are numerous people in the same situation and Honda refuses to fully reimburse for the defect that should have been recalled. Count us in if someone drives the legal bus! |
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Wow, I'm glad to find this forum. The compressor on my 2004 Honda CR-V just went this past weekend, My local Honda Dealership wants $3200.00 for the repair, a complete replacement. They claimed they talked to America Honda and they would give me about 30% discount so I would have to only pay $1950.00. plus tax for the repair, a good faith deal. But I talked to and auto AC company and they said they have repaired a bunch of these, and there cost is only $950.00 with a 12 month warranty just like Honda. Some good faith deal from Honda. Not Happy about this due to so many of these are going bad. I too have file a complaint to the NHTSA .. they need to get off there butts and make Honda do a recall on these compressors..
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Replying to: lvancini (Nov 18, 2008 8:15 pm) |
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Our 2002 CR-V (LX 4WD, 94K, bought two weeks after model introduction in 2001; remember the seat belt buckle issue?) had the compressor fail catastrophically a few days ago. Dealer says whole A/C system must be replaced because metal shards have contaminated all parts of the system, American Honda will pay for all parts ($2800), we must pay $980 for labor. Resolution seems fair to me (I can afford the $980 and would like to keep the car for a few more years; college expenses looming). Service rep says replacement system will have 3-year 36K warranty. We own two CR-Vs (2002 and 2007) and regularly use this dealer for service; that may have helped. Repairs will take two to three days. Service rep seemed aware of problem--when I said "terrible sound" and "no cold air," he knew exactly where to look. |
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Replying to: crv78754 (Oct 16, 2008 8:20 pm) |
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| We lost the AC compressor, researched this forum, called Honda America, and they said they would work with us. We took our CR-V to the dealer where we purchased it, (Woodbridge, VA) and they said the damage would cost $3800.00 to repair. The compressor literally exploded, and it did some damage. We agreed to pay 1/4 of the cost, or $950.00. Now, the dealer is trying to get us to pay tax. I am more than a little PO'd. Their cost is $3800, so why should I pay tax on their cost, IOT jack up their gain on the problem that emanated from their faulty product? Any others with this type of experience? | |
| There are thousands of these complaints about the CRV on this and other forums. I have an 02 with 80K miles and I feel like I'm driving a ticking bomb. I don't want to replace the compressor myself and have it go too as has been happening. Does anyone know if a later bug-free compressor is available? I would have it installed privately. Otherwise there's no option but to sell the car. Too bad because I like it just fine except for this major problem. If you Google "Honda CRV a/c problems" the 1st hit is a law firm mounting a class-action suit. I contacted them but of course they can't help until the damn thing blows! | |
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