Edmunds.com | Inside Line | Auto Observer Your Account | Help | Directory
You are here:
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
SUVs Honda CR-V Honda CR-V AC Compressor Problems
1373 messages, Last post on Nov 30, 2009 at 9:46 AM
You are in the Honda CR-V Forum. Your Hosts are steve_ & tidester
|
Replying to: vdoepker (Sep 22, 2008 5:24 pm) Sound like a good deal, but truth is, this AC issue is well documented, and Honda should pay for the entire thing. Sound like a class action law suit is needed |
|
|
Please read and offer some advice: My wife has 2003 CRV, 108k miles. Air compressor shelled much like the problem that everyone else is having on this site. Took it to Honda dealership. They said it would cost 2300 to repair in addition to 100 fee just to inspect it. I said I would be contacting Honda US to see if they could offer additional help. The dealer called me back and said that their field rep would allow them to reduce the price all the way down (sarcasm) to 1700. I called Honda US, and filed a case. Told them my whole situation. Rep calls me back and says they can offer no further assistance. I mentioned this site, which offended the rep, saying that they cannot validate random internet sites. After doing my best to try to see if he would please reconsider and then finally saying I would never buy another Honda, I could see that he would not help. I asked to speak to a supervisor, but he would not transfer me. He led me to believe that he was the highest authority possible. So I called back later, and asked to speak to a supervisor overseeing the case. The person told me that the case manager I spoke to was the one that handled this area and I would have to speak to him again. When I asked if I could speak to a supervisor over him, I was told that ONLY HE COULD transfer me to a supervisor. So I am handcuffed with this individual. My list ditch attempt was to have the dealer call the field rep, and have him call me tomorrow. Seriously doubt he will be able to do anything. IF YOU HAVE ANY ADVICE ON WHAT I SHOULD DO, PLEASE, PLEASE HELP. I am a young, newly married young man, and don't exactly have $1700 to throw around at the moment. This puts me in a terrible spot. Thank you a million times over in advance if you can help!!! |
|
|
Hi, I had my AC fixed after 40,000miles (4yrs). I am lucky that I bought a extended warranty from Motor Warranty Service. The air compressor is broken, making a loud noise. Its really scary I thought its something to do with the engine. These are the total of my bills => 2242.46 not including the air compressor (warranty co. need to send the remanufactured parts) Condenser - 380.32 Hose, Discharge - 169.75 Evaporator- 277.45 Valve, Expansion - 93 Oring - 2.83 Hose, Suction - 169.75 Freson - 33.60 Oring - 6.14 Oring - 2.83 LABOR- 960 I paid 50 for my deductible. Gosh , I am lucky I bought the extended warranty for $895 - 100,000 miles or 7yrs. I can sleep now just paying 50 dollars. Thank You.
|
|
|
|
|
Replying to: jnpt49 (Oct 03, 2008 2:45 pm) I had my AC fixed after 40,000miles (4yrs). I am lucky that I bought a extended warranty from Motor Warranty Service. The air compressor is broken, making a loud noise. Its really scary I thought its something to do with the engine. These are the total of my bills => 2242.46 not including the air compressor (warranty co. need to send the remanufactured parts) Condenser - 380.32 Hose, Discharge - 169.75 Evaporator- 277.45 Valve, Expansion - 93 Oring - 2.83 Hose, Suction - 169.75 Freson - 33.60 Oring - 6.14 Oring - 2.83 LABOR- 960 I paid 50 for my deductible. Gosh , I am lucky I bought the extended warranty for $895 - 100,000 miles or 7yrs. I can sleep now just paying 50 dollars. If this is the only time you use the warranty, then you have paid $945 ($895+$50) for the repair, not $50. |
|
|
My AC went out at 114,000 miles in May of this year -- just two months before my last payment was to be made. I had purchased the extended warranty, which had expired, however, and read about the AC problem on this site. The dealership initially quoted me $1300 to fix the problem and said they couldn't get Honda to cover any of it because it was out of warranty. I expressed my extreme disappointment, noting all the complaints that had been lodged here, and said I would be contacting Honda directly myself. I also found out that a friend of mine could replace the compressor for me for about $450, the cost of the part. The next day, the dealership said they had spoken again with the Honda rep and, as a one-time "good will" gesture, Honda was willing to split the cost, and my portion would be $500. I didn't question the math, since it was in my favor, and figured that this way the repair would be guaranteed by Honda for a year. I said I was still disappointed that a known problem wasn't being entirely taken care of by Honda, but appreciated that they had done something to assist a customer. AC has been working since then, but, of course, after reading this forum, I am leery of the replacement part. I plan on running my air from time to time all winter long, just to make sure if it goes bad, it will be under the 12 mos. warranty time. My point here, is, the determination of how much it will cost, after warranty has expired, appears to be solely up to the discretion of each dealership and how much it is willing to help its customers. I have no idea if Honda covered anything or if the dealership just ate the labor costs, since what I paid would have more than covered the parts. So, my advice is to be persistant, in a firm but "Columbo-ish" kind of way --"Gee, I'm confused. I really don't understand why this shouldn't be covered, and I've sent a lot of people to you to buy cars, and any help you can give me would be grealy appreciated." etc. I know it might be difficult, but if you play the game, sometimes it helps. With Honda's reputation, I planned on keeping this car past 200,000 mi., so was not expecting everything to fall apart now. We had a Mercury Marquis that made it to 160,000 mi. without nearly as many issues. Now my emissions malfunction light has come on, so I may be in for more fun. ;o)) |
|
|
I have a 2005 CRV with only 39,000 miles on it and the AC compressor imploded yesterday, destroying the whole AC system. Initially the service manager at the dealership wanted to charge me $3,200 for replacing the entire AC system. Then my wife did a search on the Web and found this is a common problem for CRV. Apparently this also affects 2005 model. We talked to the service manager and he finally agreed to file a case on our behalf to Honda America to see if they will pay for the repair. I'm highly disappointed with Honda quality at this point and I hope they will do the right thing and extend the warranty on the AC system. This is clearly a design defect given the unusally high number of reported cases. We're initally considering buying an Odyssey in the near future but now we'll have to wait and see how Honda responds to this problem.
|
|
|
hi, about a week ago my ac went out on my 2001 honda crv (75k miles). i took it in to the dealership and left it with them. they have had it all week.. the service dept. called me and told me that the entire system would have to be replaced. there was metal everywhere. she said that she had called honda on my behalf because they had seen this before in newer models. honda agreed to pay $2,500.00 and i will have to pay $950.00. from checking the internet i am not alone. somewhere along my search i found that it can be a problem in 2000 to 2008 models. i don't think that thee is any set deal... it just depends upon the dealeship and honda and what they feel like on any given day. there should have been a recall. my worry is that if metal went everywhere throughout the system did it also blow metal in to the car? could i have metal in my lungs? hopefully someone will know. thanks, okiescott |
|
|
|
|
A week ago my 2004 CR-V with 53k made a horrible sound and then shut off while I was driving. I took it to the dealer and they said they didn't know anything. It wasn't until I got my car back that I realized the a/c wasn't working. I took it back to the dealer who then confirmed that my compressor had blown up and spread metal pieces throughout the entire a/c system and it would all need to be replaced. The cost was around $3300. The service rep from the dealer contacted the district rep right away and asked for Honda to "participate" in the cost. The rep, whom I believe was a district rep, offered to pay 75% of the cost, leaving me with a bill of $775. This still pissed me off and I went ahead and contacted the corporate end of Honda (the 1-800 number). The regional rep I was sent to said he couldn't do anything once the district guy has made a decision. He also said the offer was very generous. The regional rep stated that Honda expects the customers to take on any costs after the warranty has expired. How convenient. My car is 1 year out of warranty. He also said this is not a common problem. I find that hard to believe now. While I understand their offer of paying for 75% is generous, I am still upset, especially after seeing all of the posts in this forum. I ok-ed the dealer to start work with the offer they gave me, and I also called the regional guy back and expressed my dismay with Honda for their (as I see it) bad business practices regarding this problem. I also told him that I thought it was ridiculous that he pretend he has never heard of this problem before. Isn't it easy for them to just say that? Do they think the internet doesn't exist and their customers won't figure it out? This is my third Honda. My entire family has hondas, most of my friends have Hondas (and a lot of them actually have CR-V's). No one I know has had this problem, but I suspect my friends with CR-V's will have this problem soon. No one in my family has had any major issue with Honda, which is probably because most of them have stuck with sedans. I am very hesitant to keep this vehicle after this and that is very disappointing. I dont have the money for another vehicle and I really loved everything about the CR-V. Bottom line - If Honda isn't willing to stand by their vehicle, I'm not willing to stand by Honda. |
|
|
Where are the lawyers for this case? Our CR-V AC exploded in my husband's face when he opened the hood to determine the source of the noise in August of 2007. We paid about $1500.00 to have it repaired because the extended warranty had expired. I was driving the vehicle this last August (2008) and heard a noise that sounded like I had something stuck under the car so I pulled over. About that time, I heard a louder noise and there was no AC. We took it back to the mechanic and the part was under warranty because it was installed less than a year before, but we had to pay over $800.00 in labor. Now, after spending 2300.00 to repair a defective compressor from Honda, we will probably have to trade it in before it happens again. The dealership was very defensive, threatening that if we were considering legal action that they would not talk to us. My husband was only stating to them that they send reminders of when to change the oil but fail to inform of a defective part. As much as we don't want to trade it in, we feel that this could happen at any time again. Unfortunately, we have purchased 2 Honda Civics in the interim for our family inbetween the two explosions. I have not researched if there are problems with the new civics. Our mechanic tells us that there is no logical explanation for what happened with the CR-V except for defective design and found it humorous that we were going to try to get Honda to reimburse. We have pictures and receipts and really think Honda needs to acknowledge and address this issue. I realize that there are numerous people in the same situation and Honda refuses to fully reimburse for the defect that should have been recalled. Count us in if someone drives the legal bus! |
|
Wow, I'm glad to find this forum. The compressor on my 2004 Honda CR-V just went this past weekend, My local Honda Dealership wants $3200.00 for the repair, a complete replacement. They claimed they talked to America Honda and they would give me about 30% discount so I would have to only pay $1950.00. plus tax for the repair, a good faith deal. But I talked to and auto AC company and they said they have repaired a bunch of these, and there cost is only $950.00 with a 12 month warranty just like Honda. Some good faith deal from Honda. Not Happy about this due to so many of these are going bad. I too have file a complaint to the NHTSA .. they need to get off there butts and make Honda do a recall on these compressors..
|
|
You are here:
Forums
SUVs Honda CR-V Honda CR-V AC Compressor Problems
New? Join Now!
Forum Tools
Search Forums
Browse by Vehicle
2010 Honda CR-V
Browse by Board
Browse by Topic
Today's Chats
