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SUVs Honda CR-V Honda CR-V AC Compressor Problems
1372 messages, Last post on Nov 20, 2009 at 8:13 PM
You are in the Honda CR-V Forum. Your Hosts are steve_ & tidester
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Replying to: vdoepker (Sep 22, 2008 5:24 pm) The day after posting here I called back into the dealership and talked to the service manager again (the same dude that quoted me $1400 to fix it the day before.) In a nutshell, I told him that I wanted him to approach Honda America on my behalf and try again for reimburstment for the repair. Wasn't demanding, just firmly confident about it. Long story made short....he puts me on hold for a couple minutes after asking a couple of questions and me mentioning this forum, comes back on the line and cheerfully says, "...geeee, you lucked out because my Honda representative is in the shop today and is standing right here. She'll split it 70/30 with you. When you can bring the car in?" Giddy up. Then the Honda rep wanted the details about my call to the HondaCare phone number where I was told that they wouldn't help out with AC repair. She seemed genuinely concerned that I had been told incorrect information. Just got the truck back this evening after two days in the shop....$1400 turned into total out of pocket of $300 and some change. Thank you for doing the right thing Honda. This is my family's second Honda and we'll most likely be going for three next year. PS: The CRV had almost 104k on the odometer. |
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Replying to: jam8 (Sep 09, 2008 6:28 am) There must be something about about these multiple failures that should tell us what the problem really is.
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Replying to: drive62 (Sep 26, 2008 5:28 pm) I don't think I've heard of a 2005 or later Gen2 with the problem. My theory (I have no "inside info") is that the first three years of the Gen2 had a compressor/engine design that required a certain compressor model. For 2005 they probably went to a different manufacturer, and changed the engine are to accomodate it - so it isn't possible to retrofit the 2002-2004 models with the new compressor. Otherwise, Honda would be putting better compressors in the repaired models, or the 2005 - 2006 models would have failed compressors - but those years don't have problems. |
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Replying to: vdoepker (Sep 22, 2008 5:24 pm) Sound like a good deal, but truth is, this AC issue is well documented, and Honda should pay for the entire thing. Sound like a class action law suit is needed |
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Please read and offer some advice: My wife has 2003 CRV, 108k miles. Air compressor shelled much like the problem that everyone else is having on this site. Took it to Honda dealership. They said it would cost 2300 to repair in addition to 100 fee just to inspect it. I said I would be contacting Honda US to see if they could offer additional help. The dealer called me back and said that their field rep would allow them to reduce the price all the way down (sarcasm) to 1700. I called Honda US, and filed a case. Told them my whole situation. Rep calls me back and says they can offer no further assistance. I mentioned this site, which offended the rep, saying that they cannot validate random internet sites. After doing my best to try to see if he would please reconsider and then finally saying I would never buy another Honda, I could see that he would not help. I asked to speak to a supervisor, but he would not transfer me. He led me to believe that he was the highest authority possible. So I called back later, and asked to speak to a supervisor overseeing the case. The person told me that the case manager I spoke to was the one that handled this area and I would have to speak to him again. When I asked if I could speak to a supervisor over him, I was told that ONLY HE COULD transfer me to a supervisor. So I am handcuffed with this individual. My list ditch attempt was to have the dealer call the field rep, and have him call me tomorrow. Seriously doubt he will be able to do anything. IF YOU HAVE ANY ADVICE ON WHAT I SHOULD DO, PLEASE, PLEASE HELP. I am a young, newly married young man, and don't exactly have $1700 to throw around at the moment. This puts me in a terrible spot. Thank you a million times over in advance if you can help!!! |
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Hi, I had my AC fixed after 40,000miles (4yrs). I am lucky that I bought a extended warranty from Motor Warranty Service. The air compressor is broken, making a loud noise. Its really scary I thought its something to do with the engine. These are the total of my bills => 2242.46 not including the air compressor (warranty co. need to send the remanufactured parts) Condenser - 380.32 Hose, Discharge - 169.75 Evaporator- 277.45 Valve, Expansion - 93 Oring - 2.83 Hose, Suction - 169.75 Freson - 33.60 Oring - 6.14 Oring - 2.83 LABOR- 960 I paid 50 for my deductible. Gosh , I am lucky I bought the extended warranty for $895 - 100,000 miles or 7yrs. I can sleep now just paying 50 dollars. Thank You.
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Replying to: jnpt49 (Oct 03, 2008 2:45 pm) I had my AC fixed after 40,000miles (4yrs). I am lucky that I bought a extended warranty from Motor Warranty Service. The air compressor is broken, making a loud noise. Its really scary I thought its something to do with the engine. These are the total of my bills => 2242.46 not including the air compressor (warranty co. need to send the remanufactured parts) Condenser - 380.32 Hose, Discharge - 169.75 Evaporator- 277.45 Valve, Expansion - 93 Oring - 2.83 Hose, Suction - 169.75 Freson - 33.60 Oring - 6.14 Oring - 2.83 LABOR- 960 I paid 50 for my deductible. Gosh , I am lucky I bought the extended warranty for $895 - 100,000 miles or 7yrs. I can sleep now just paying 50 dollars. If this is the only time you use the warranty, then you have paid $945 ($895+$50) for the repair, not $50. |
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My AC went out at 114,000 miles in May of this year -- just two months before my last payment was to be made. I had purchased the extended warranty, which had expired, however, and read about the AC problem on this site. The dealership initially quoted me $1300 to fix the problem and said they couldn't get Honda to cover any of it because it was out of warranty. I expressed my extreme disappointment, noting all the complaints that had been lodged here, and said I would be contacting Honda directly myself. I also found out that a friend of mine could replace the compressor for me for about $450, the cost of the part. The next day, the dealership said they had spoken again with the Honda rep and, as a one-time "good will" gesture, Honda was willing to split the cost, and my portion would be $500. I didn't question the math, since it was in my favor, and figured that this way the repair would be guaranteed by Honda for a year. I said I was still disappointed that a known problem wasn't being entirely taken care of by Honda, but appreciated that they had done something to assist a customer. AC has been working since then, but, of course, after reading this forum, I am leery of the replacement part. I plan on running my air from time to time all winter long, just to make sure if it goes bad, it will be under the 12 mos. warranty time. My point here, is, the determination of how much it will cost, after warranty has expired, appears to be solely up to the discretion of each dealership and how much it is willing to help its customers. I have no idea if Honda covered anything or if the dealership just ate the labor costs, since what I paid would have more than covered the parts. So, my advice is to be persistant, in a firm but "Columbo-ish" kind of way --"Gee, I'm confused. I really don't understand why this shouldn't be covered, and I've sent a lot of people to you to buy cars, and any help you can give me would be grealy appreciated." etc. I know it might be difficult, but if you play the game, sometimes it helps. With Honda's reputation, I planned on keeping this car past 200,000 mi., so was not expecting everything to fall apart now. We had a Mercury Marquis that made it to 160,000 mi. without nearly as many issues. Now my emissions malfunction light has come on, so I may be in for more fun. ;o)) |
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