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Honda CR-V AC Compressor Problems

1373 messages,  Last post on Nov 30, 2009 at 9:46 AM

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What is this discussion about? Honda CR-V, Heating / Cooling, SUV


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#1014 of 1373
Re: Honda America Denied My Initial Request for Help w/ AC Compressor [vdoepker] by madams1
Sep 24, 2008 (10:04 am)
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Replying to: vdoepker (Sep 22, 2008 5:24 pm)

Sorry to hear this. What was the mileage on your CRV? From what I can tell, Honda is asking for the VIN numbers and will help on some and not on others. Also, mileage and loyalty play into the equation.
#1015 of 1373
Re: Honda America Denied My Initial Request for Help w/ AC Compressor [vdoepker] by vdoepker
Sep 25, 2008 (5:18 pm)
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Replying to: vdoepker (Sep 22, 2008 5:24 pm)

An update on my AC compressor problems:
 
The day after posting here I called back into the dealership and talked to the service manager again (the same dude that quoted me $1400 to fix it the day before.) In a nutshell, I told him that I wanted him to approach Honda America on my behalf and try again for reimburstment for the repair. Wasn't demanding, just firmly confident about it.
 
Long story made short....he puts me on hold for a couple minutes after asking a couple of questions and me mentioning this forum, comes back on the line and cheerfully says, "...geeee, you lucked out because my Honda representative is in the shop today and is standing right here. She'll split it 70/30 with you. When you can bring the car in?" Giddy up.
 
Then the Honda rep wanted the details about my call to the HondaCare phone number where I was told that they wouldn't help out with AC repair. She seemed genuinely concerned that I had been told incorrect information.
 
Just got the truck back this evening after two days in the shop....$1400 turned into total out of pocket of $300 and some change.
 
Thank you for doing the right thing Honda. This is my family's second Honda and we'll most likely be going for three next year.
 
PS: The CRV had almost 104k on the odometer.
#1018 of 1373
Re: #1,000 & CRV Compressor! [jam8] by drive62
Sep 26, 2008 (5:28 pm)
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Replying to: jam8 (Sep 09, 2008 6:28 am)

So Honda knowing it has a problem with A/C compressors that were installed five or six years ago continues to use faulty compressors when doing repairs??
 
There must be something about about these multiple failures that should tell us what the problem really is.
#1019 of 1373
Re: #1,000 & CRV Compressor! [drive62] by stevedebi
Sep 29, 2008 (2:53 pm)
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Replying to: drive62 (Sep 26, 2008 5:28 pm)

"So Honda knowing it has a problem with A/C compressors that were installed five or six years ago continues to use faulty compressors when doing repairs?? "
 
I don't think I've heard of a 2005 or later Gen2 with the problem. My theory (I have no "inside info") is that the first three years of the Gen2 had a compressor/engine design that required a certain compressor model. For 2005 they probably went to a different manufacturer, and changed the engine are to accomodate it - so it isn't possible to retrofit the 2002-2004 models with the new compressor.
 
Otherwise, Honda would be putting better compressors in the repaired models, or the 2005 - 2006 models would have failed compressors - but those years don't have problems.
#1020 of 1373
Re: Honda America Denied My Initial Request for Help w/ AC Compressor [vdoepker] by dr99sax
Sep 29, 2008 (3:11 pm)
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Replying to: vdoepker (Sep 22, 2008 5:24 pm)

My Honda is in the shop today. Ac implosion, and Honda will pay for the part, me the labor. Service looks at it , and the destruction went into other components of the AC system, and again Honda will pay parts, we pick up labor. My part about 825, thier part about $1900.
 
Sound like a good deal, but truth is, this AC issue is well documented, and Honda should pay for the entire thing. Sound like a class action law suit is needed
#1021 of 1373
Any words of wisdom?!? by helpme145
Sep 30, 2008 (3:11 pm)
Reply
Please read and offer some advice:
 
My wife has 2003 CRV, 108k miles. Air compressor shelled much like the problem that everyone else is having on this site.
 
Took it to Honda dealership. They said it would cost 2300 to repair in addition to 100 fee just to inspect it. I said I would be contacting Honda US to see if they could offer additional help. The dealer called me back and said that their field rep would allow them to reduce the price all the way down (sarcasm) to 1700.
 
I called Honda US, and filed a case. Told them my whole situation.
 
Rep calls me back and says they can offer no further assistance. I mentioned this site, which offended the rep, saying that they cannot validate random internet sites. After doing my best to try to see if he would please reconsider and then finally saying I would never buy another Honda, I could see that he would not help. I asked to speak to a supervisor, but he would not transfer me. He led me to believe that he was the highest authority possible.
 
So I called back later, and asked to speak to a supervisor overseeing the case. The person told me that the case manager I spoke to was the one that handled this area and I would have to speak to him again. When I asked if I could speak to a supervisor over him, I was told that ONLY HE COULD transfer me to a supervisor. So I am handcuffed with this individual.
 
My list ditch attempt was to have the dealer call the field rep, and have him call me tomorrow. Seriously doubt he will be able to do anything.
 
IF YOU HAVE ANY ADVICE ON WHAT I SHOULD DO, PLEASE, PLEASE HELP.
 
I am a young, newly married young man, and don't exactly have $1700 to throw around at the moment. This puts me in a terrible spot.
 
Thank you a million times over in advance if you can help!!!
#1022 of 1373
CRV 2005 AC GALPIN HONDA PRICE by jnpt49
Oct 03, 2008 (2:45 pm)
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Hi,
 
I had my AC fixed after 40,000miles (4yrs). I am lucky that I bought a extended warranty from Motor Warranty Service. The air compressor is broken, making a loud noise. Its really scary I thought its something to do with the engine.
 
These are the total of my bills => 2242.46 not including the air compressor (warranty co. need to send the remanufactured parts)
 
Condenser - 380.32
Hose, Discharge - 169.75
Evaporator- 277.45
Valve, Expansion - 93
Oring - 2.83
Hose, Suction - 169.75
Freson - 33.60
Oring - 6.14
Oring - 2.83
LABOR- 960
 
I paid 50 for my deductible.
 
Gosh , I am lucky I bought the extended warranty for $895 - 100,000 miles or 7yrs.
 
I can sleep now just paying 50 dollars.
 
Thank You.
#1023 of 1373
Re: CRV 2005 AC GALPIN HONDA PRICE [jnpt49] by blueiedgod
Oct 06, 2008 (10:55 am)
Reply

Replying to: jnpt49 (Oct 03, 2008 2:45 pm)

Hi,
  
I had my AC fixed after 40,000miles (4yrs). I am lucky that I bought a extended warranty from Motor Warranty Service. The air compressor is broken, making a loud noise. Its really scary I thought its something to do with the engine.
  
These are the total of my bills => 2242.46 not including the air compressor (warranty co. need to send the remanufactured parts)
  
Condenser - 380.32
Hose, Discharge - 169.75
Evaporator- 277.45
Valve, Expansion - 93
Oring - 2.83
Hose, Suction - 169.75
Freson - 33.60
Oring - 6.14
Oring - 2.83
LABOR- 960
  
I paid 50 for my deductible.
  
Gosh , I am lucky I bought the extended warranty for $895 - 100,000 miles or 7yrs.
  
I can sleep now just paying 50 dollars.

 
If this is the only time you use the warranty, then you have paid $945 ($895+$50) for the repair, not $50.

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