- #970 of 979
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A/C Failure
by lisatinca
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Aug 26, 2008 (2:07 pm)
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My a/c failed last week at 67k. Dealer just called to say the condensor imploded on itself. The estimate of repair is $1560. I was advised to contact Am Honda and I did open a case with their Goodwill Assistance. It will be interesting to see what happens after reading this post. I am a long term Honda owner and currently own 3 others models besides the CRV. I have never experienced a problem like this.
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- #971 of 979
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Read prior comments
by maggiemo3
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Aug 26, 2008 (2:09 pm)
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"Let me get this straight. You have been offered a deal to pay only $300 out of a $2500 repair bill, and you are unwilling to take it, and would rather suffer in Texas heat? "
If you had read my prior post, i said I was going to suck it up and pay the $300. Luckily the majority of these posts are very helpful...not irrelevant, uninformed comments. Just curious, do you have any relevant information to share?
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- #972 of 979
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Re: $300 - end of my story [stevedebi]
by ajf27
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Aug 26, 2008 (3:17 pm)
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Replying to: stevedebi (Aug 26, 2008 12:33 pm)
Of course she is unwilling to take it!! NO ONE SHOULD HAVE TO PAY FOR A FAULTY PART TO BE REPAIRED. If it was "wear and tear" and a random problem, most of us would not fight it at all. It is obvious from 2 years and almost 1,000 posts on this forum that HONDA CR-Vs HAVE FAULTY AIR COMPRESSORS. I am still stewing over the fact that I had to pay $250 when some people got the whole repaired covered at no cost.
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- #973 of 979
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Re: 04 Compressor gone [sfsmith4]UPDATE [sfsmith4]
by ajf27
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Aug 26, 2008 (3:25 pm)
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Replying to: sfsmith4 (Aug 25, 2008 5:09 pm)
I can't believe they still charged you $700!! You should've fought for more. When my '04 CR-V air compressor went out, I only paid $250. This is my first Honda. According to Honda's "philosophy" and method of handing out assistance, if you have owned 4 cars and 4 bikes (all of which are Hondas), you should've gotten your repair for free. Other long-time Honda owners have. Interesting....
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- #974 of 979
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Re: Read prior comments [maggiemo3]
by stevedebi
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Aug 27, 2008 (1:24 pm)
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Replying to: maggiemo3 (Aug 26, 2008 2:09 pm)
"If you had read my prior post, i said I was going to suck it up and pay the $300. Luckily the majority of these posts are very helpful...not irrelevant, uninformed comments. Just curious, do you have any relevant information to share? "
Sorry I missed it, there was no link to the prior post, so I thought this was a stand alone post. I had read all previous posts, but there have been so many people reporting compressor issues that unless there are links I don't try and go back to previous posts by a person. There is too much divergent info in this forum.
RE: Information. I think that people are interested in what others are paying and the choices they are making. Therefore my comment was relevent in my opinion. You can check my profile if you want to see what "relevant" information I have provided over the years.
I consider the Forums to be a community, which includes personalities... I suppose you may disagree, but that is part of one's personality as well.
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- #975 of 979
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Post #970
by lisatinca
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Aug 27, 2008 (2:37 pm)
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Am Honda phoned the dealer that diagnosed my a/c failure and they are offering a one time only good faith replacment at 100%. Folks, do not settle for anything less then 100%. The dealer is getting paid either way. If they are charging you something then they are probably double dipping because they are getting paid by Am Honda too. The dealers are franchises. They are in it to make money so why not take from Am Honda and their customer. More $$$ in their pocket.
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- #976 of 979
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Re: Post #970 [lisatinca]
by maggiemo3
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Aug 28, 2008 (7:27 am)
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Replying to: lisatinca (Aug 27, 2008 2:37 pm)
Congratulations. This forum has been great information. However in my case, Am Honda is sticking by their goodwill to cover all but $300. I guess that is how the case by case goes. I handled my conversations professionally and tried to appeal to them to no avail. My family owns Hondas and I let them know as a first time Honda owner, I am disappointed at how arbitrarily they seem to be handling this issue. My car is at the dealership today getting repaired. If anyone has any further suggestions prior to 5 pm when I just have to write that $300 check. Thanks to all as until I read this forum, I would have been struggling to come up with $3000. Good luck to all.
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- #977 of 979
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Re: Post #970 [maggiemo3]
by lisatinca
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Aug 28, 2008 (8:38 am)
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Replying to: maggiemo3 (Aug 28, 2008 7:27 am)
I really don't understand how AH decides. Even the dealer I went to was surprised at how quickly they responded and that they are paying 100%. The dealer thought that it might be because AH can see our history records of owning only Hondas for the past 20 years. I currently own 3 others. I don't know if that is true or if it is who you speak with about Goodwill Assistance. I do know the first 2 gentlemen I spoke with were not very helpful, but when I finally reached a woman she was much more sympathetic and seemed more interested in helping me. I'm amazed at the varying degrees of cost for the repair. I was told $1500 and your estimate is double that. What is the mileage on your CRV? I wonder if that has something to do with the payout. Good luck.
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- #978 of 979
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Re: Post #970 [lisatinca]
by maggiemo3
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Aug 28, 2008 (11:28 am)
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Replying to: lisatinca (Aug 28, 2008 8:38 am)
My CRV has 44,000 miles on it. I will probably write a letter to Am Honda and let it go. The local dealership has been great so can't complain to that end.
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- #979 of 979
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Re: A/C Failure [lisatinca]
by gggipp
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Aug 28, 2008 (3:19 pm)
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Replying to: lisatinca (Aug 26, 2008 2:07 pm)
We are experiencing an "AC Compressor Explosion" in Florida. 2004 CRV. I am interested in how to contact Honda America "Goodwill Assitance". Does anyone have the shortcut info?
Thank you in advance,
Toasty in Florida!
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