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Chevrolet Impala Warranty & Extended Warranty

46 messages,  Last post on Mar 25, 2008 at 9:53 AM

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#9 of 46 Re: Extended warranty [white6] by mitzij Apr 05, 2006 (12:47 pm)
Replying to: white6 (Apr 05, 2006 6:54 am) "How do you force them to fix something that they say is "normal operation?" "   You can't force them, but you can:   1. return to the dealer when the vehicle is acting up, request to ride with a technician, and point out your concern. There may be an explanation for your trouble, or they may have incomplete information from their service writers. I've seen repair orders with 'Check noise' as the complaint. The tech has no idea what the noise is. We had a lady with an annoying rattle noise. The tech checked it several times, no problem found. He rode with the lady and found the problem: her garage door remote was rattling in it's cubbyhole! Many times a customer will leave an Early Bird envelope with a complaint: Leaks. What leaks, when, how much, where does the leak seem to be coming from? If I can't get ahold of that customer, my tech is stuck searching for a leak that could be as little as the a/c condenser doing it's draining thing.   2. find another dealer. another shop may have a tech that has A) seen your problem before and knows the fix for it or B) actually looks for technical bulletins.
#10 of 46 Re: Extended warranty [steve333] by mitzij Apr 05, 2006 (1:10 pm)
Replying to: steve333 (Apr 04, 2006 3:38 pm) There's a reason why the F&I guy was pushing the API service contract over GMPP. It's not because he is your friend. Make sure that refund promise is in writing, on the contract. Replies to this message: steve333 (Apr 05, 2006 2:43 pm)
#11 of 46 Re: Extended warranty [dispencer1] by steve333 Apr 05, 2006 (2:41 pm)
Replying to: dispencer1 (Apr 04, 2006 4:45 pm) I checked into the company and they are a member of the BBB. I also called the AAA-rated service dealer my mother likes to use and they said they have never had a problem with API. I considered a AAA Extended Warranty but decided to let her stay with API since they seem to be on the up and up. The warranty includes wear and tear, which lesser companies wont include.
#12 of 46 Re: Extended warranty [mitzij] by steve333 Apr 05, 2006 (2:43 pm)
Replying to: mitzij (Apr 05, 2006 1:10 pm) He was pushing it because they make more money on it than the GM Warranty. The API Warranty actually turned out to be a better deal, but only because I talked him down from $1900 to $1400. You can imagine the mark-up. The refund promise is right in the contract.
#13 of 46 2006 Impala warranty by charts2 Apr 26, 2006 (7:45 am)
I applaud Kia and Hyundai for offering a 5 year 60,000 mile warranty on their vehicles. Their power train warranty is 10 year or 100,000 miles....thats all lot better then the 3 year 36,000 mile warranty Chevrolet offers on their Impala. There is no evidence that Hyundais fall apart after 100,000 miles or evidence that Chevrolets fall apart after 36,000 miles. It is time that Chevrolet bumped up their basic warranties to at least compete with some of the other competitors. Its time that Chevrolet took the lead like they did years before.
#14 of 46 2006 Impala extended warranty /drat19 by charts2 Jun 16, 2006 (4:54 am)
I am surprised with the number of car purchasers who buy an extended warranty on their cars when new. eg; When I purchased my 2001 Impala LS I passed on the GM extended warranty. The salesman did everything to get me to buy one. There was one price that was it. Just prior to the original warranty expiring I went into my dealership and they said I could negotiate in purchasing an extended warranty at that time at less $$ then the original price. Sounded like a good deal but again I passed on it. Within a month the Chevy dealership sent me a letter offering an extended warranty at an even much lower price then I was offered when the car was new. For the 2 1/2 years of ownership of my car the money I didn't spend on the extended warranty I invested and made a tidy profit.     If after a year or two you decide not to keeep your car or it gets totalled by another hurricane that extened warranty $ paid for upfront is lost. Wouldn't it make more sense to wait and decide when the original warranty is about to expire? Replies to this message: steve333 (Jun 16, 2006 12:42 pm) dispencer1 (Jun 17, 2006 6:49 am)
#15 of 46 Re: 2006 Impala extended warranty /drat19 [charts2] by steve333 Jun 16, 2006 (12:42 pm)
Replying to: charts2 (Jun 16, 2006 4:54 am) My mother got a 7 year warranty from a company that wasnt GM, and from the dealer. He actually pushed this one over GMs. I was hesitant to tell my mother to get it but she will keep this car forever, so I figured for $1400 it would be a decent deal. I talked him down from $1900. Her favorite service station also accepts this warranty and said they have never had an issue with them. Also, if she never needs to use the warranty, after 7 years she gets the entire $1400 back. Peace of mind I guess. Its easier to pay off the $1400 over the life of the loan than for her to come up with a ton of money if something should ever happen.
#16 of 46 Re: 2006 Impala extended warranty /drat19 [charts2] by dispencer1 Jun 17, 2006 (6:49 am)
Replying to: charts2 (Jun 16, 2006 4:54 am) I agree with you completely. You can buy the extended warranty up until 3/36 but it starts when you first put the car in service, not when you buy the warranty unless things have changed so you lose three years, for instance, of a 6 year warranty. I think another factor is how dependable the car is. If you are having lots of problems in the first 36,000 miles, then perhaps the warranty is a good idea. Actually most American cars will be pretty dependable for the first 80-100k miles so I don't think that a warranty is really necessary but I've had it several times especially on my more expensive cars.
#17 of 46 Warranty by gened1 Jun 17, 2006 (7:10 am)
If at the beginning of a new car purchase you purchase a 6 year extended warranty on a three year 36000 mile bumper to bumper manufacturers warranty you still lose 3 years as you get three years 'free' with the purchase of the car. So buying an extended warranty near the end of the Manufactuers warranty is the same as buying it at the time of initial purchase. Gene Replies to this message: dispencer1 (Jun 17, 2006 10:12 am) steve333 (Jun 17, 2006 1:24 pm) yurakm (Jun 17, 2006 3:15 pm) steve333 (Jun 18, 2006 3:35 pm) and 1 more...
#18 of 46 Re: Warranty [gened1] by dispencer1 Jun 17, 2006 (10:12 am)
Replying to: gened1 (Jun 17, 2006 7:10 am) That's true on a new car. If you buy a used GM vehicle (except a Certified Cadillac)from a GM dealer you can purchase a GM Protection Plan that covers you from the time you buy the vehicle, not from the time it went into service. I bought a really cheap 1998 Silhouette in 1999 with 50,000 miles on it (the owner went to Florida every month for some sort of medical treatment) and got a 3 year 36,000 protection plan on it which covered it to 86,000 miles. The intake manifold gasket went out at 70,000 so it was a good investment.

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