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Chevrolet Impala Warranty & Extended Warranty

47 messages,  Last post on Mar 25, 2008 at 8:53 AM

You are in the Chevrolet Impala Forum. Your Hosts are pat & karens

What is this discussion about? Chevrolet Impala, Car Warranties, Sedan


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#6 of 47
Re: Extended warranty [steve333] by dispencer1
Apr 04, 2006 (3:45 pm)
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Replying to: steve333 (Apr 04, 2006 2:38 pm)

The dealers sometimes push third party warranties but I'd never buy anything but GM Protection Plan for a GM car. What if API goes out of business? You have kissed $1400 good bye. Look at ripoffreport.com and read the reports from buyers of the Winns warranty. The third party warranties are cheaper as a rule but I wouldn't buy one.
#7 of 47
Re: Extended warranty [bh0001] by white6
Apr 05, 2006 (5:54 am)
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Replying to: bh0001 (Apr 04, 2006 11:23 am)

I agree with you 100%. I have only purchased extended warranty one time, and only because they offered it so cheap ($350 to extend my Sierra warranty to 5/60 from 3/36). Of course, GMC was forced to buy back this lemon and I received refund on the warranty. Olds dealer wanted $750 for GMPP when I purchased my 99 Intrigue in Dec. 98. Would have extended the warranty to 6/100. Between 36,000 and 100,000 miles I spend $450 on repairs, so I would have been down $300 (plus $200 for 2 deductibles, of course). Of course, the tranny required extensive repair at 105,000 ($1650 rebuild from a trusted independent shop as opposed to $2500 from dealer service dept.) but it wouldn't have been covered, since I was 5,000 miles past the warranty limit. You are basically buying an insurance policy and gambling that your car will require more in repairs than the policy costs (plus the $100 per visit deductible). I'm glad they give me the option of not paying for the extended warranty. I actually have a friend (very saavy mechanically) that mentioned he wished they would just sell him a car without a warranty at all and knock off $1,000. He's also considering all the hair he's lost dealing with frustrating dealer service departments. Can't disagree; if I see one more "can't duplicate/normal operation" I may punch someone. How do you force them to fix something that they say is "normal operation?"
#8 of 47
Re: Extended warranty [white6] by 66novss
Apr 05, 2006 (9:05 am)
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Replying to: white6 (Apr 05, 2006 5:54 am)

I wonder how much in cost the basic 3 year 36K mile warranty actually adds to the price of a vehical. I know its factored in[the price],but is it possible to purchase a vehical with out it? Very doubtful.
#9 of 47
Re: Extended warranty [white6] by mitzij
Apr 05, 2006 (11:47 am)
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Replying to: white6 (Apr 05, 2006 5:54 am)

"How do you force them to fix something that they say is "normal operation?" "
 
You can't force them, but you can:
 
1. return to the dealer when the vehicle is acting up,
request to ride with a technician, and point out your concern.
There may be an explanation for your trouble, or they may have incomplete information from their service writers. I've seen repair orders with 'Check noise' as the complaint. The tech has no idea what the noise is. We had a lady with an annoying rattle noise. The tech checked it several times, no problem found. He rode with the lady and found the problem: her garage door remote was rattling in it's cubbyhole!
Many times a customer will leave an Early Bird envelope with a complaint: Leaks. What leaks, when, how much, where does the leak seem to be coming from? If I can't get ahold of that customer, my tech is stuck searching for a leak that could be as little as the a/c condenser doing it's draining thing.
 
2. find another dealer. another shop may have a tech that has A) seen your problem before and knows the fix for it or B) actually looks for technical bulletins.
#10 of 47
Re: Extended warranty [steve333] by mitzij
Apr 05, 2006 (12:10 pm)
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Replying to: steve333 (Apr 04, 2006 2:38 pm)

There's a reason why the F&I guy was pushing the API service contract over GMPP. It's not because he is your friend.
Make sure that refund promise is in writing, on the contract.
#11 of 47
Re: Extended warranty [dispencer1] by steve333
Apr 05, 2006 (1:41 pm)
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Replying to: dispencer1 (Apr 04, 2006 3:45 pm)

I checked into the company and they are a member of the BBB. I also called the AAA-rated service dealer my mother likes to use and they said they have never had a problem with API.
I considered a AAA Extended Warranty but decided to let her stay with API since they seem to be on the up and up. The warranty includes wear and tear, which lesser companies wont include.
#12 of 47
Re: Extended warranty [mitzij] by steve333
Apr 05, 2006 (1:43 pm)
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Replying to: mitzij (Apr 05, 2006 12:10 pm)

He was pushing it because they make more money on it than the GM Warranty. The API Warranty actually turned out to be a better deal, but only because I talked him down from $1900 to $1400. You can imagine the mark-up.
The refund promise is right in the contract.
#13 of 47
2006 Impala warranty by charts2
Apr 26, 2006 (6:45 am)
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I applaud Kia and Hyundai for offering a 5 year 60,000 mile warranty on their vehicles. Their power train warranty is 10 year or 100,000 miles....thats all lot better then the 3 year 36,000 mile warranty Chevrolet offers on their Impala. There is no evidence that Hyundais fall apart after 100,000 miles or evidence that Chevrolets fall apart after 36,000 miles. It is time that Chevrolet bumped up their basic warranties to at least compete with some of the other competitors. Its time that Chevrolet took the lead like they did years before.
#14 of 47
2006 Impala extended warranty /drat19 by charts2
Jun 16, 2006 (3:54 am)
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I am surprised with the number of car purchasers who buy an extended warranty on their cars when new. eg; When I purchased my 2001 Impala LS I passed on the GM extended warranty. The salesman did everything to get me to buy one. There was one price that was it. Just prior to the original warranty expiring I went into my dealership and they said I could negotiate in purchasing an extended warranty at that time at less $$ then the original price. Sounded like a good deal but again I passed on it. Within a month the Chevy dealership sent me a letter offering an extended warranty at an even much lower price then I was offered when the car was new. For the 2 1/2 years of ownership of my car the money I didn't spend on the extended warranty I invested and made a tidy profit.
 
  If after a year or two you decide not to keeep your car or it gets totalled by another hurricane that extened warranty $ paid for upfront is lost. Wouldn't it make more sense to wait and decide when the original warranty is about to expire?
#15 of 47
Re: 2006 Impala extended warranty /drat19 [charts2] by steve333
Jun 16, 2006 (11:42 am)
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Replying to: charts2 (Jun 16, 2006 3:54 am)

My mother got a 7 year warranty from a company that wasnt GM, and from the dealer. He actually pushed this one over GMs. I was hesitant to tell my mother to get it but she will keep this car forever, so I figured for $1400 it would be a decent deal. I talked him down from $1900. Her favorite service station also accepts this warranty and said they have never had an issue with them.
Also, if she never needs to use the warranty, after 7 years she gets the entire $1400 back.
Peace of mind I guess. Its easier to pay off the $1400 over the life of the loan than for her to come up with a ton of money if something should ever happen.

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