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Chevrolet Impala Warranty & Extended Warranty

47 messages,  Last post on Mar 25, 2008 at 8:53 AM

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#41 of 47 True by steve333 Mar 20, 2008 (1:08 pm)
I guess at the time I was pleased because that dealers service center was so bad. After her first service where they did nothing on the car and even scratched it to boot I became pleased that we didnt have to go back there again-Huntington Chevrolet-worst service dept. ever. Now she's screwed since the car is in SD and API is bankrupt. Replies to this message: mitzij (Mar 24, 2008 1:18 pm)
#42 of 47 Re: True [steve333] by mitzij Mar 24, 2008 (1:18 pm)
Replying to: steve333 (Mar 20, 2008 1:08 pm) Now she's screwed since the car is in SD and API is bankrupt.   Which has nothing to do with Huntington Chevrolet. You just want to blame somebody, rather than blaming the person who signed the contract.
#44 of 47 what kind of help did you expect? by mitzij Mar 25, 2008 (5:05 am)
Do you want me to say: Yes! it's GM's fault! they should unwind the deal! Give you a GMPP contract! Give you a new car! Buy you a house! Ain't gonna happen. You posted. I gave you a dose of reality.   I work for a dealership, but never heard of Huntington Chev until your post. I believe there's something in the membership agreement on this site about calling people names.   I'm just trying to get you to stop blaming third parties when you bought a dud service contract of your own volition.      If you had heeded the warnings (many of which I wrote) on this site, and not bought a third-party service contract, you'd not be in the pickle in which you find yourself. That's not my fault, not the dealership's fault, and definitely not GM's fault.
#45 of 47 A little support by steve333 Mar 25, 2008 (6:48 am)
Thats fine, but if someone came on and said they were out $1400 I'd be a tad supportive. The dealer did pressure sell the warranty and yes we're to blame for signing it and I admit I did try and convince myself that we did the right thing, but when someone goes into a GM dealer and requests a GM warranty thats what they should get. Buying a car is a pressure situation and I thought GM would be surprised to hear that the dealer put down GM's own warranty in favor of a third party. They were not pleased about it, but like you said they wouldnt be able to do anything about it. Lesson to all out there-NEVER buy a Third Party Warranty. Replies to this message: mitzij (Mar 25, 2008 8:53 am)
#46 of 47 Re: A little support [steve333] by mitzij Mar 25, 2008 (8:53 am)
Replying to: steve333 (Mar 25, 2008 6:48 am) Thats fine, but if someone came on and said they were out $1400 I'd be a tad supportive. My first response to you was supportive-I suggested you find out if the dealer was responsible via your contract. You treated that advice with the same attitude you treated my (an others') advice two years ago when you bought the contract. I recall one poster even warned you that API could go bankrupt.   I have great sympathy for people who are taken advantage of, but when they allow themselves to be snookered in spite of excellent advice, my sympathy wanes.   We've got a couple who bought a new Malibu here. They are very nice, very old people. Their car is 4 years old, has all of 6500 miles on it. My service manager makes a trip to their house about twice a year to charge the battery for them (for free). Mrs. Malibu showed up a few months ago with a shiny new service contract, she paid $2600 for it.She needs a service contract like she needs a hole in her head. (the boss will goodwill any repairs it needs for as long as he can) It broke my heart to see, though there's nothing I can do except encourage cancellation. One of those fly-by-night companies that auto-calls people got ahold of her and convinced her to buy. If she'd called me, I could have saved her $2600.    Lesson to all out there-NEVER buy a Third Party Warranty. The smartest thing you've said all month.

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