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Chevrolet Impala Warranty & Extended Warranty

59 messages,  Last post on Oct 18, 2011 at 6:13 PM

You are in the Chevrolet Impala Forum.

What is this discussion about? Chevrolet Impala, Car Warranties, Sedan

Messages Page 4 of 6

#30 of 59 100,000 by kw5kw

Oct 19, 2006 (11:56 am)

Kia doesn't have anything on GM anymore:
 
GM now has 100,000 mile powertrain warranty on all '07 vehicles.
 
Russ

#31 of 59 Re: 100,000 [kw5kw] by ryster

Oct 20, 2006 (7:21 am)

Replying to: kw5kw (Oct 19, 2006 11:56 am)
KIA's powertrain warranty is 10yrs/100,000miles. GM is 5yr/100,000miles. The GM powertrain warranty will be done in 5yrs (and probably less than 100,000 miles) while the average KIA driver will be covered all the way to 100,000 miles. Assuming the average driver goes 12-15K miles per year, the KIA warranty will last 7 to 8 years.
 
The Impala base prices increased anywhere from 2%-6% for '07. Probably somewhat due to the increased warranty coverage (in addition to some new standard features in the LTZ and SS models).
 
The powertrains on these cars are probably pretty good. GM wouldn't increase the warranty, and open themselves up for higher warranty costs, if they weren't confident their exposure is limited. They also wouldn't do it at no cost to the consumer
 
If GM really wants to make a statement, they would offer a 5yr/60,000 mile bumper-to-bumper including routine maintenance (oil changes, wiper blades) but exclude major wear items such as tires and brakes. That would mean a lot more to consumers than a lengthy powertrain warranty that will most likely pass without being used.

#32 of 59 Re: 2006 Impala warranty [dispencer1] by jaxs1

Oct 22, 2006 (12:09 pm)

Replying to: dispencer1 (Jun 17, 2006 7:23 pm)
I wouldn't be surprised if the service departments greatly exaggerate the price and and maybe even the extent of the repairs when they write up your copy of the invoice.
When you look at the high dollar amount you have "saved" by buying the extended warranty, you will tell others about it and buy another warranty from them the next time you buy a car.
 
A marketing technique.
 
Car dealerships certainly have done and still do worse things than this, so it is not that unlikely.
 
They can write any amount since you aren't paying it. The warranty may have only paid them an hour or two of a pre-negotiated discounted rate labor charge to fix a wind noise, but they might pencil whip $900 as the value of the repair and you have no way of knowing or no real desire to verify or question it (since the warranty is covering it) and instead think to yourself: "Wow! I am so smart/lucky to have paid for this great extended warranty so I can get all these free repairs now! "

#34 of 59 Re: 2006 Impala warranty [dolthoff] by steve333

Mar 08, 2008 (9:22 pm)

I hope you made sure this is a legit site because GM doesnt sell for a penny less than list price for their warranties.

#35 of 59 Re: 2006 Impala warranty [steve333] by steve333

Mar 08, 2008 (9:26 pm)

Replying to: steve333 (Jun 17, 2006 1:27 pm)
Update-API is bankrupt and the extended warranty is now worthless. Thanks to Huntington Chevrolet, whose finance manager talked us into buying this POS over GMs warranty, whixh is what I wanted in the first place.
GM refuses to intervene at all.
Should my next car be bought from Chevy or any other GM dealer?

#36 of 59 they say hindsight's 20/20 by mitzij

Mar 19, 2008 (12:56 pm)

Update-API is bankrupt and the extended warranty is now worthless. Thanks to Huntington Chevrolet, whose finance manager talked us into buying this POS over GMs warranty, which is what I wanted in the first place. So it's their fault you bought something you didn't want? Your previous post (#19-this thread) reflects no strong-arming on the dealer's part. At the time, you thought you were getting the better deal, above and beyond Chevy's 'crappie warranty'. You even checked out a third service contract company before buying API.
 
GM refuses to intervene at all.
Should it? GM has no dog in the fight. A franchisee sold a contract that GM has no involvement in. You might have some recourse through the dealer. Read your contract carefully. If there is mention that the dealer shares responsibility, you may get some repairs paid for by them.
 
Should my next car be bought from Chevy or any other GM dealer?
I'd be showing my bias if I said yes! Many dealers, be they Honda, Chevy, Toyota, or Ford, will try to sell a third-party contract over a manufacturer-backed one any day. They make more profit off third-party contracts.

#37 of 59 GM should get involved by steve333

Mar 19, 2008 (2:21 pm)

The dealer is only honoring the warranty by doing repairs there-in NY. My mother lives is San Diego now.
I think GM should get involved as their dealers represent GM. GM gets involved with service at the dealer, I see no reason why this should be any different. At least they should offer her a GM warranty and then get the money from the dealer.

#38 of 59 think of it this way... by mitzij

Mar 20, 2008 (7:57 am)

Let's say the dealership has a Coke machine in their office, and you buy a drink. You take it home, and a few days later, you pop the top and find a big bug floating in your Sprite. Do you blame General Motors? The Dealership? or does the blame lie with Coca Cola? The dealership contracts with Coke to supply the machine/product. They make a profit from the sales. The dealership franchises with GM to sell cars.
 
Is it GM's fault you got a bug in your Sprite? Of course not. GM has no control over what another company does. GM's contract with the dealer is in regards to selling cars, not Cokes, or (non-GM) service contracts. Is it the Dealer's fault? How was the dealer to know there would be a problem with your drink? They don't control production, they just get a cut of the sale because they supply the space for the machine.
 
It's not GM's fault, or the dealer's fault, that your service contract company went bankrupt and left you with an expensive, useless, contract.

#39 of 59 Not a great analogy by steve333

Mar 20, 2008 (12:34 pm)

Considering in this case we asked for a GM warranty and he goaded us non stop into buying the API warranty, even going as far as saying the big advantage is that we wouldnt have to take the car to their dealer to get it fixed we could go anywhere. I find that a little odd. He pushed the warranty on us, and even though the fault lies ultimately with us for signing it, it was done under duress and with him pushing that warranty over GMs. GM makes money on their warranties, GM wants customers to use their service, and this dealer who is selling GM products basically talked us out of GMs own warranty.
So, yes, I think GM should be getting involved on our behalf.

Messages Page 4 of 6

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