Last post on Jun 17, 2013 at 8:12 PM
You are in the SUVs
What is this discussion about?
Nissan Xterra, Toyota RAV4, Honda Pilot, Honda CR-V, Mazda CX-5, SUV
#192 of 195 best suv or pickup for under 10k
Mar 03, 2013 (11:51 am)
i have 1000 down and will finance the rest looking to get a good dependable suv that will last me a while and can take messed up roads. I have narrowed it down to a 2005 4runner or 06-08 armada, any tips or suggestions? im open to pickups as well and was looking at the titan because carcomplaints.com ranked the silverado pretty low, thanks!
#194 of 195 Accountability
Jun 17, 2013 (7:53 pm)
We bought a Nissan Xterra April 13th and was first happy to have a new vehicle. Now we are wishing we never bought a Nissan. The Xterra has been in the shop for over 40 days now with no end in sight. Keep in mind this is a brand new vehicle. Working with the dealer they indicate Nissan is accountable for their vehicles, Nissan Consumer Affairs tells me the dealer can help and they are not accountable fixing or repairing defective product out of the factory. It really feels great spending $30K on a vehicle out of the gate with obvious and known defects.
Thus far we are battling rust, paint issues, damaged roof rack, water leaking in, interior creaking and cracking, poor fit and finish, large splashes of adhesive on the body, missing OEM parts, Keys don't work, etc.... The rust issue the dealer just painted over it indicating it is to Nissan standards.
Attempts at contacting anyone with Nissan has yielded no results over the past few weeks. Nissan is willing to send out survey after survey asking how you feel about your experience and how you lie the new vehicle. Nissan could do themselves a favor dealing with customer service resolving issues. I'm expecting another survey any day now all while we are out of a vehicle. If you in the market for a new vehicle please do your self a large favor and consider any other vehicle brand than Nissan. If Nissan wants to keep market share in the US then try resolving customer issues.
#195 of 195 Re: Accountability [crux12]
by Stever@Edmunds HOST
Jun 17, 2013 (8:12 pm)
If this is a new Nissan, wouldn't you qualify for lemon law? They vary from state to state but 30 days out of service is a typical trigger. Or was it used or perhaps purchased out of state?