Lemon Law Questions

205 messages,  Last post on May 08, 2012 at 3:53 PM

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What is this discussion about? Jeep Grand Cherokee, Car Warranties, SUV

Getting Some Lemon-Aid From Your Lemon Maker
 
Think You've Been Stuck With a Lemon?
 
My Used Car's a Lemon! Am I Stuck With It?

#201 of 205 UPDATE: Just towed back into the dealer... by mazda11guy

Dec 29, 2011 (11:22 pm)


 
UPDATE from "2011 Mazda6 ... Lemon?"
 
I just got home 20 min ago from the dealer. It's now 1 in the morning here. The dash lights came on then all of the electrical in the car shut off... Interior and exterior lights flickered then the car stalled at a light in the middle in the intersection. I couldn't even get the hazards on. I had to push the darn thing to a driveway by myself.

#202 of 205 Re: UPDATE: Just towed back into the dealer... [mazda11guy] by bolivar

Jan 01, 2012 (1:26 am)

Replying to: mazda11guy (Dec 29, 2011 11:22 pm)
1) Have the dealer tow this vehicle to their shop.
2) Did you get a service receipt each prior time you had the car in? If so, you sure need to keep this. Go in and ask for a copy of any previious service. If they do not have them, it sure looks suspiciously like they don't want to deal with your porblem. Make sure you get this one and for any future services.
3) Any time a 'Check Engine Light' comes on, its my understanding a code is set. Even if it clears when the engine is restarted the code remains as 'History' even if it clears from 'Current' status (the light goes out). It will be eliminated from 'History', but only after a variable number of restarts. This number is usually pretty large, a dozen or more and varies with the type of code that was set.
 
A dealer saying they do not see a code under these conditions is very suspicious to me. This is not right. I'm wondering if they are seeing several of these problem cars and are not able to deal with them and are hoping you just might go away.
 
A wild guess as to a cause - a bad battery will cause all kinds of codes if the voltage drops low. Or a bad alternator that is not able to keep the voltage up while running. You might not really have seat belt or air bag problems, you have low voltage problems that are setting off sensors all over the car. Or extremely high voltage that does the same thing plus burn out bulbs. (Are you sure the bulbs were burned? Did you keep the replaced bulbs?)
 
It's the dealer problem to find this serious problem with this car.
 
It's your problem, in addition to the problem with the car, to fully document eveything that has happened or does happen. Even if you got service receipts, start a log. Write down date and time and what happened to the car, when you made dealer knowledge about it, who you talked to (ever first names if thats what you got and you knowledge of the person official 'position' ie 'service writer', etc)and milage on the car. And the results after that.
 
Do this for everything that has happen and everything that happens.
 
And do your research on YOUR STATES Lemon laws. Google 'xxxstate auto lemon law' and follow the links to your state office (consumer, attorney general, etc). Find out exactly WHAT and WHEN you have to do! And start doing it. When you hit stats the law calls for (number of days in repair, number of rapairs, whatever, then start the process exactly as outlined in the procedures. The first thing I would expect your dealer is going to ask for 'one more time' to fix the problem. For me, they have had enough time already. If you give them another time, I would demand a used car of some type to drive.

#203 of 205 Re: Lemon Law Case? [robr2] by seatontsai

May 08, 2012 (2:22 pm)

Replying to: robr2 (Dec 19, 2011 8:43 am)
Hi 28FireFighter,
 
I know this post is months old but I just wanted to correct this misconception: there is a Federal lemon law called the Magnuson-Moss Warranty Act (15 U.S.C. § 2301 et seq.)
 
Unlike many Federal statutes, such as bankruptcy or immigration, there is no preemption over state law as Mag-Moss supplements consumer rights.

#204 of 205 Re: Lemon Law Case? [seatontsai] by 28firefighter

May 08, 2012 (3:53 pm)

Replying to: seatontsai (May 08, 2012 2:22 pm)
Due to the confines of a confidentiality agreement, I can't explain further, but this issue has been resolved by Mazda NA to our satisfaction.
 
Also thanks - I just learned about Magnuson-Moss in my Sales & Leased Goods course, but that definitely would have been helpful about 4 months ago.
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