Last post on May 08, 2012 at 2:53 PM
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Jeep Grand Cherokee, Car Warranties, SUV
Getting Some Lemon-Aid From Your Lemon Maker
Think You've Been Stuck With a Lemon?
My Used Car's a Lemon! Am I Stuck With It?
#176 of 205 Re: Help! Conufsed and Dont know what to do [brown2428]
Jun 01, 2010 (9:30 am)
get a lawyer
#179 of 205 Effect of repurchase on credit
Oct 15, 2010 (10:38 am)
Does anyone know what the effect is on your credit score when a dealer re purchases your car due to the lemon law? I filed for arbitration and when the dealership received the papers, they immediately called to settle and repurchase the car. I'm concerned because they do the same thing on a repo I believe, and I was wondering if this would have a negative effect? I can't find this answer anywhere, any help is greatly appreciated.
#180 of 205 Re: Effect of repurchase on credit [shani1203]
Oct 15, 2010 (10:42 am)
It shouldn't have any effect if your payments were made on time.
#181 of 205 Re: Effect of repurchase on credit [shani1203]
Oct 16, 2010 (4:02 am)
Your question doesn't make sense to me. In my experience it is the manufacturer who is repurchasing the car, instead of the dealer. Dealer does the repairs and provides the facility for the manufacturer's agent to take the delivery of the car.
Is it a used car, and what state do live in?
#182 of 205 2011 model possible lemon?
Nov 21, 2010 (11:09 am)
I just purchased a brand new 2011 ford fiesta- by brand new I mean it had about 10 miles on it. It has had issues starting atleast 4 times but I don't know that each time would count according to the rules to file it as a lemon. Anyway here is the info on each time. I have two service records but atleast 4 records from roadside assistance- I don't even have my license plate or registration yet it was purchased last month around the second week of october.
1) wouldn't start- called roadside they jumped and it worked. drove straight to dealership they tested the battery for maybe a minute said it was fine and sent me away.
2) wouldn't start- called roadside they jumped it again. I brought it in but they couldn't find anything wrong with it. They said they were leaving the ticket open in case an issue happened within the next few days so I took it home after a day or two.
3) wouldn't start- service department said to tow it instead of jumping it sothat they could see the problem while it occured. since it was sunday the driver wouldn't tow it to them sooo i jumped it and drove it in. they couldn't get it to act up after a few days so they changed the battery and gave it back.
4) wouldn't start- towed it this time! they said it started right up when it got there. they kept it until it acted up for them. got through to ford had to replace a part, something about the computer. they gave it back to me a few days ago.
5) wouldn't start- today is sunday so i can't tow it again. will send it back in the morning since they are closed today. Also, a few times it has taken two tries to get it going.
- So, I have two service records from all of this because the first time they didn't really check it and they counted some of the other times together. I can get info from roadside although each tow truck driver didn't give me anything to sign (now i realize i should have asked!) Does this count? do I need to wait until I have two more issues? It's really an inconvenience to not know when my car is going to work. I have checked around and other fiesta owners don't have issues.
Also my mom mentioned that there is a possibility that this car had been messed with before I purchased it. It's a specific color that the lot was low on. They had one when we went but it was in the shop (the salesman drove us around to find the color I wanted, showed us one, and mentioned they were taking parts off of it to put on another car...i should have left right then! it's my first car purchase so i wasn't as thorough as i should have been) but we were told that mine was coming from another location. Anyway...is it a lemon and what do I do next?
#183 of 205 Re: 2011 model possible lemon? [bab66]
Nov 21, 2010 (7:54 pm)
I really don't like this entire message topic. Because Lemon Laws are state specific. So, unless we know the state you bought the car, no one can give specific answers.
What I would do - I would make a definite appointment with someone at the dealer that sold you the car. Someone in management, or several management people. Like the sales manager and the service manager. TELL them you want your car fixed correctly. Having what, 5 occurances, of 'no start' are not acceptable. Request a printout from their service department of your car's service history. If it is not complete, add your own description (date, time, action) of the missing 'jump' and/or 'tow' episodes. Are you paying to have the tows? If so, get copies of your credit card payment, etc. Get documentation. Call the tow companies and request a copy of the charge. Get documentation.
I would not 'threaten' the dealer with a lemon law action. This will just probably make them 'firm up' and not want to deal with you at all. But you need to start developing documentation on the past problems and any future problems. This includes any phone calls or discussion in person. Get peoples names.
What you need to be doing is getting ready for a lemon law action. Get in the internet and find your states' lemon law requirements. You will then know yourself what is required and if what has happened to you is covered by your state law. Get in the yellow pages and call some lawyers and ask if they have any experience with lemon law cases. A lawyer should be able to answer this over the phone. If the problem continues, you should have paper documentation of each occurance. You should KNOW what your state requires to trigger a lemon law claim. If you want legal support, you should know at least the name of a lawyer that would represent you. Then, have one final sit-down with the dealer and lay out these facts. Tell them you are going for a lemon law action unless they can fix your car. Give them one more time. Demand a car to drive while they are working on yours.
For a new car, what is happening to you is not acceptable.
#184 of 205 Re: 2011 model possible lemon? [bolivar]
Nov 21, 2010 (8:27 pm)
Because Lemon Laws are state specific.
True, but 50 state lemon law topics would be a bit much to handle. I do agree that naming the state in a query is a good idea.
SUVs and Smart Shopper
#185 of 205 Re: 2011 model possible lemon? [bab66]
Nov 22, 2010 (7:05 am)
Google your state's lemon law. Most states require three attempts and the "last chance" letter.
You have two service receipts, that's good enough. You need to send Ford the "last chance" certified letter today. Ford's address and arbitration procedures should have been included in a separate booklet with your owners manual. When Ford receives the letter, they will schedule an appointment for you with a factory rep, and try to fix it again. If the car doesn't start after that, it's a lemon.
Don't talk to anybody at the dealer about this anymore. Lemon issues are handled by the manufacturer.