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Tire Rack Problems

32 messages,  Last post on Jul 20, 2008 at 10:38 AM

You are in the Maintenance & Repair Forum.

What is this discussion about? Wheels

Messages Page 2 of 4

#3 of 32 Re: Tire Rack Problems [tidester] by fiatfan

Jun 12, 2006 (1:10 pm)

Replying to: tidester (Jun 12, 2006 10:39 am)
I figured since it was a wheel problem, it would not be appropriate for the tire section. The tires I have received from Tire Rack have been fine. The wheels have been a disaster. Especially, since a neighbor has a Passat with the VW 17" wheels and same profile tires and has never had a problem.

#4 of 32 Re: Tire Rack Problems [fiatfan] by tidester

Jun 12, 2006 (4:35 pm)

Replying to: fiatfan (Jun 12, 2006 1:10 pm)
Oh, that's fine! I thought the Tires Forum may also be helpful.
 
tidester, host

#5 of 32 Re: Tire Rack Problems [fiatfan] by tisse32

Mar 22, 2007 (12:22 pm)

Replying to: fiatfan (Jun 12, 2006 10:07 am)
Wait, you bent almost a dozen wheels in six months?! Either your town needs to fix the roads, or your wife is rallying the car.

#6 of 32 Re: Tire Rack Problems [tisse32] by fiatfan

Mar 22, 2007 (1:55 pm)

Replying to: tisse32 (Mar 22, 2007 12:22 pm)
Actually my wife is a very conservative driver. We have never had a single wheel problem on any other car. The 18" wheels on my RX8 have been fine. The 16" wheels on my Kia have also never had an issue. Tire Rack just kept saying it was our fault, but obviously, it's not.

#7 of 32 Re: Tire Rack Problems [fiatfan] by kiawah

Mar 22, 2007 (2:09 pm)

Replying to: fiatfan (Mar 22, 2007 1:55 pm)
Could it possibly be the location that is doing the install?
 
What is the symptom that you notice? Wobble(ie rim bent)?
 
or Vibration (ie throwing off the balance weights)?

#8 of 32 I have had similar experiences by tltypek

Apr 01, 2007 (12:57 pm)

My 17" SSR GT1s are bent and out of round. Never had a bent wheel before in my life, even living in the harshest driving environments. The car has been babied (as all my cars are!) but my wheels are shot. Two years of fighting this battle and counting.... I complained to Tire Rack and they placed the blame on me. Then they tried to shift it to the installer (and his Hunter machines). Then they offered a small credit if I bought new wheels, then told me they don't carry the wheels anymore in my size but "they are great wheels". Now I notice all the SSR wheels seem to be on closeout. SSR won't respond to customer inquiries, and Tire Rack is the only US distributor. I'd say something fishy is going on. Meanwhile, there are no other wheels on the market that fit my Acura TL-S with Brembo Gran Turismo brakes...

#9 of 32 Re: I have had similar experiences [tltypek] by fiatfan

Apr 01, 2007 (3:28 pm)

Replying to: tltypek (Apr 01, 2007 12:57 pm)
I have given up on my Borbet wheels and they have been sitting in the basement with the new Kumho tires mounted. I hate to think how much money I spent on this disaster with Tire Rack. They said they same thing to me, "they are great wheels" and "no one else has had a problem". They blamed the roads, the car, our driving, never the fact the wheels are junk. The originals are back on the car and it has been trouble free.

#10 of 32 Re: I have had similar experiences [fiatfan] by kewaydin

Apr 21, 2007 (5:13 pm)

Replying to: fiatfan (Apr 01, 2007 3:28 pm)
I also had a similar experience. I installed new Borbet wheels and tires from Tire Rack last Sunday. After experiencing terrible vibrations, I called Tire Rack Thursday to complain. They suggested re-balancing, so I saw their recommended installer on Friday who told me I had three bent rims. I've never bent a rim in my 20+ years of driving, but in less than 50 miles, and less than a week, somehow three became bent? Either the wheels came that way, or they're junk. Apparently a tire tech will review the case and call on Monday, but from what I've read here I don't expect a satisfactory resolution.

#11 of 32 Re: I have had similar experiences [kewaydin] by paisan

Apr 23, 2007 (4:45 am)

Replying to: kewaydin (Apr 21, 2007 5:13 pm)
So let me get this straight, you bent your rims and want TR to cover it? How much did the rims cost? If these rims were anything less than $200 a pop you can count on them not being up to the tast of serious potholes etc.
 
-mike
Motorsports and Tuning Host

#12 of 32 Re: I have had similar experiences [paisan] by tltypek

Apr 23, 2007 (1:28 pm)

Replying to: paisan (Apr 23, 2007 4:45 am)
My wheels (on the TL) were almost $500 each (SSR Integral GT1s) and were bent almost immediately. Not a darn bit of help from TR.... and of course the wheels were discontinued by the manufacturer shortly after I bought them, and no other dealer but TR was authorized to sell them...never bent a rim in my life, and I've had 9 performance cars and lived in 5 different states with them, some with some pretty bad roads. My VR4 drives the same roads as the TL, with even lower profile tires (TL has 45, VR4 has 40) and no bent rims on that car.

Messages Page 2 of 4

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