Last post on Feb 09, 2013 at 10:09 AM
You are in the Cadillac CTS/CTS-V
What is this discussion about?
Cadillac CTS, Cadillac CTS-V, Sedan
Sep 14, 2003 (3:11 pm)
Most of us are 2003 owners (loooong model year!) so there are very few field reports from 2004 owners yet, but I'm sure they will come.
Like you, I have a young child for my CTS to transport (11 week old boy) and I'm happy that this car is safer than average when we strap him into his car seat. Truthfully, if we were in the market now, we'd probably be more SRX customers because of the baby, but my wife and I still have lots of smiles every time we drive this car.
And unlike some of the recent reports, I have nothing but nice things to say about my dealer in Nashville, Andrews Cadillac. Their work is fast and their prices are fair. The reps who handle your car have all worked there for years and know you by name. For my last oil change, I pointed out that one of the 5 chrome bolt covers on my polished 17" wheels had fallen off. They found another one from parts, screwed it on, and said "Have a nice day". I would have paid for it, but they wouldn't have any of that. Nice folks to do business with.
#4578 of 6595 CTS 2004 Cell Phone Does NOT work
Sep 14, 2003 (7:59 pm)
After 3 weeks they can not get the cell phone to work. The On Star seems to work but after it says On Star Ready, then if I say DIAL it says personnel calls not available.
Any body else have this problem??
They initionaly said one day. Each time I call them they say 3-5 days to fix. This has happened twice.
Today after 4 days of the 3-5 days,some one started to work on it. I call on MY Cell Phone from the car and let them hear the messages.
The system was designed around Analog cell technology and wont work with the digital towers that are close to my house. I have also tried it a 100 miles south near San Diego.
They even called me up last week and gave me a number for my car, it worked ONCE when they called, but today they tried again and it did not work.
They are redesigning the cell phone system for digital and it is under beta test. Apparently they will have to change all cars with On Star from analog to digital with a full recall.
If you have the same problems check with the dealer and see when you can get digital. Analog will only good for a few years,maybe 2006,then it will become all digital, so those with a 2003 might end up with something that will NEVER work before the 4 years or before you get to 50000 miles.
Lets BUG them.
I am really upset as we were going away on a trip, would like to use it. They gave me more minutes. I am sure that in the future, when they get digital working, it will be great for hands free dialing, and probally a LOT cheaper than it is now.
Unless it works soon will go to Better Business and report this. They should not put out a system that is obsolete and I have a 2004 car made in July.
Today I waxed 80% with Mequires, alot of work, will finish tomorrow if it is cloudy.
Sep 14, 2003 (8:36 pm)
The FCC announced earlier this year that in 5 years, they would not require carriers to support AMPS(analog) cell phone technology. That doesn't mean that it will go away immediately then, but many carriers will quickly convert that spectrum to digital. And even though they are still required to support analog now, I seriously doubt anybody is adding new analog towers so the coverage and capacity isn't going to get any better. This is the one drawback to Onstar as it uses analog technology, although Onstar does pride itself on being availabe in areas where cell phones might now work(i.e. the middle of nowhere) and there are a few remote placed where analog service is the only thing available. My hope is when Onstar does switch to digital, they will utilize CDMA-1X technology. Since Verizon Wireless is their primary provider and Verizon uses this technology, it would make sense for them to do so.
As to why your personal calling isn't working, my guess is it has to do with either your vehicle's Onstar unit or Onstar's system of tracking minutes. If you can call Onstar from your car, then the cellular part of the system is working. Being analog should not have anything to do with this.
Sep 15, 2003 (2:46 am)
berrycherry: You have to sign up for Onstar personal calling in order for it to work (even for your free 30 minutes). Assuming you're already signed up the next thing you can do is push the onstar button and say "units". When it replies with "verify or add" say "verify". That should let you know how many minutes (if any) you have. If you have "0 units" that's the problem.
Another test is to push the onstar button and say "my number". It should tell you your car's phone number and display it on the DIC. Dial that number from your home and/or cell phone while you are in your car with the engine running to see if you can receive calls.
-Hope that helps.
On another similar note, my wife was shopping in a local trendy yuppie scumbag shopping district when she ran into a lady with a cute dog that my 1.5yr old wanted to pet. As she was talking to the lady someone walked by and told the woman that she saw her on TV that morning. My wife asked "are you famous?"...the lady replied "I'm the voice of Onstar". My wife told her that we had the CTS with Onstar and enjoy using it. I told my wife that she missed a golden opportunity. She should have interrupted the woman while she was talking and said "slower"..."again"..."sounds like"..."goodbye".
If you don't know what I'm talking about now, you will as soon as you get Onstar "working"...good luck!
Sep 15, 2003 (6:59 am)
Yes I know about the 30 minutes, in fact they have given me 60 now and more to come, when it works.
It says ON Star Ready, then when you say anything it says Personal Calling Not Available.
Even tried SEX and it says goodbye. Very smart!
On Star is VERY FAMILIAR with my problem, the girl I talked too says she has had three similar problems recently. She is the technition that will trouble shoot it with the cell towers. Takes another day for the ANALOG guy to respond. Will call me each day and give me progress, but each time you complain , will take 3-5 days to respond.
I am in Orange County CA where we have towers everywhere, big population.
Got to get on the beta test for digital.
I also do hot believe Analog will survive the 5 years, probally go away in 2006, according to ON Star. In fact it is gone now other wise they wouldn't be doing digital beta testing.
Sep 15, 2003 (11:41 am)
My early OnStar issue had to do with (they said) unavailability of phone numbers to assign. Took like 3 weeks before they had one for me. I'd agree, though, that if you can talk to OnStar from the car, then the integrated phone is working. Do you have any friends that live close to you that have OnStar, and if so, does their's (personal calling) work okay. And, even though you're in a metro area and all, is personal calling available there? While it could be a system problem (towers, etc.), I'd guess that maybe they don't have your information entered correctly in their (OnStar's) system. Sometimes these providers can't see the forest for the tree's. I had a cell phone problem once where my internet access went out. I could go 10 miles in either direction, hit off another tower and it would work fine. But at home, it was dead. I went through all kinds of over-the-phone reprogramming stuff with them but kept telling them it appeared to me that my local tower had lost it's synch. Took about 2-3 weeks before they finally came and checked it. Guess what...the local tower needed to be "re-booted" 'cause it lost it's synch. Jeeeeeez.
Sep 15, 2003 (12:15 pm)
Onstar will probably go digital within a year or so(they need to), but the analog cell network in place will be supported until at least 2008. Now again, you won't see Verizon, AT&T, Cingular, or anyone else spending anything on improving the analog system, but they must support it per the FCC. Aside from Onstar, many vehicle communication systems(including UPS's tracking system) still utilize AMPS. Can you contact Onstar from your car by pressing the blue button? If so, the problem is not with the cell network but either with your car's Onstar unit or Onstar's personal calling system. I believe personal calling is availabe in your area. Orange county is part of the LA MSA so your Onstar system is likely running on Verizon's system(which is SID 2). In fact, I'd throw the Onstar tech for a loop and ask her which carrier Onstar uses in your area(it will either be AT&T or Verizon). Good luck on getting that resolved soon.
#4584 of 6595 Dealer service update
Sep 15, 2003 (4:57 pm)
Today I met with the owner of the dealership explained the problem and of course he was very concerned . He asked what I wanted .....I told him I wanted every fastener removed to swap the transmission checked for proper torque ,as I watched . He agreed . A tech raised the car and the foreman grabbed a wrench/socket and checked each bolt . The only loose fasteners were the ones I spotted . I now have confidence that everything is ok and I can continue to enjoy this great automobile. I am counting on Cadillac quality to keep me away from that service department.
Sep 16, 2003 (3:46 pm)
I just discovered a second tire cut on the inside sidewall. My tires are the seventeen inch sport tires. Both tires were on the left side, one rear and one front. the cut follows the curve of the tire halfway between the rim and the tread. The cut was about a foot long through the outer casing and exposing the inner casing. There were also scrap marks all around the tire.
I know one other person reported a similar cut a couple of months ago. Has anyone else had a similar problem? I am wondering if there is any connection between this and the fact that the car was I use has a guide track on the left side. I think I will use another car wash in the future.
#4586 of 6595 Base CTS with Sport Package
Sep 16, 2003 (4:15 pm)
I know most of you are aware of a hold on cars with the Sport Package and the silver 17" wheels. However, one of the first '04s a local dealer (Delaware Cadillac/Olds/Saab in Wilmington, DE)got and still has is an '04 in Raven Black with Ebony leather, 10 way power passenger seat, the 3.6 engine, the Sport Package, and the Bose stereo. It stickers for $36,305.
This seems like it would be a very HOT optioned car. Black over ebony, no sunroof, the Sport Pack., 3.6, Bose, and power pass. seat. No extras. Very attractive to me to, but I don't think the '02 Avalanche is worth enough on trade....bummer!
Did they make very many non-LuxSport cars with the Sport Package, or is this just a very rare car, being as it was one of the first '04s? Anyone interested?!