Last post on Feb 09, 2013 at 10:09 AM
You are in the Cadillac CTS/CTS-V
What is this discussion about?
Cadillac CTS, Cadillac CTS-V, Sedan
#3584 of 6595 Options and manufacturing
Jun 21, 2003 (6:47 am)
Given the choices of option groups on the 2003 CTS, I'm not surprised that Cadillac got some complaints but at least they are making changes that they feel with help the consumer.
Options packages are a classic "upsell" mechanism, which any good business wants to push their customers toward. The profit margins are higher, plain and simple. It also lowers the overall cost of manufacturing (installing entire groups usually lowers total manufacturing time) and inventory (fewer permutations for both Cadillac and the dealer network).
Customer generally prefer a la carte ordering, but this kind of flexibiity is pretty much gone these days. Porsche still does this, but their volumes and small and their profit margins are very high. Finding a medium between profit and flexibility is what the markerting and manufacturing folks generally try to achieve.
Jun 21, 2003 (7:00 am)
No, I don't work for GM, nor have I ever worked in the auto industry. Not that this matters since your point makes no sense.
Again, my point is that GM is free to do whatever marketing programs they see fit at whatever given time. And so is Ford, DaimlerChrysler, Toyota, Honda, Nissan etc. Just because you did a specific marketing program at one point does not mean that customers are entitled to it in perpetuity. That's completely ridiculous. We're talking about the marketplace, not Social Security or Medicare.
And just like you, I've owned a few GM cars. This CTS is my third Cadillac, and I'm still not 40 years old yet. I don't need to be lectured on customer loyalty.
Finally, I thought my comment about you writing a letter to GM's executives was being constructive. If you can't recognize that, then I'm not sure that anything I say is going to matter to you.
Moving on to the next topic...
#3586 of 6595 California Orange County 2004 Prices
Jun 21, 2003 (8:32 am)
Finally found some one who had the prices correct, so you could choose what you wanted.
Mine comes up at $36845 with 1sb, rear seat folding and XM satellite.
It comes up as Chevrolet but if you find your way , you can choose Cadillac.
Dont think they have recieved the 2004 yet. I submitted an application to see just what price they are offering now.
They are about $400 over invoice for a 2003 using CarsDirect
Jun 21, 2003 (8:48 am)
$32K price ceiling?
Can Cadillac really make any money selling a car with the CTS' content level at $32K?
That's competing with the Acura TL and the Maxima, only much smaller BMWs and Audis at that point.
In the longer run, if Cadillac is successful in reinvigorating the brand, it may be necessary to push those buyers down to Pontiac.
Buick doesn't really fit in between, if GM even attempts to get them out of the motorized-walker market space it'll take ten-plus years to do it.
#3588 of 6595 re: dealer attitude
Jun 21, 2003 (8:58 am)
I find the attitude of some of the members of this board toward dealer pricing quite remarkable. They seem to think that they are entitled to purchase the car for dealer cost. There seems to be little understanding that the dealer is in business to make a profit. I wonder how many of these people work for non-profit companies or give away their products at cost.
The difference between what the dealer pays the factory for the car and what he sell it for is not profit. The dealer has a few expenses, like salaries for the salesperson, the receptionist, the people who clean and prepare the car, the cashier, and others. The dealer has to pay rent or mortgage payments for the showroom and sales offices. He/she has to pay the bank interest on the loans to pay for the cars while they sit on the lot waiting for a buyer. He/she may also pay for advertising to get you into the showroom to begin with. He/she also has to pay state and city taxes for the privilege of being in business. And if he/she is lucky, goes home with a little compensation at the end of the day.
And by the way, if the dealer is not conscientious and caring, and providing good customer support may have his/her franchise yanked by the factory. I personally have seen two dealers replaced by the factory for poor customer support, one Ford and one Cadillac.
So when you go to buy your next car bargain with the dealer, but remember that he is out to make a reasonable profit, not a killing. He knows what his product is worth. Go with knowledge of what the car cost the dealer, but don't expect the dealer to give it away without covering his costs and a little profit.
#3589 of 6595 re: dealer attitude by bingoman
Jun 21, 2003 (9:38 am)
Yes I would like to buy at dealer cost. You can see many GM cars that are sold at dealer cost, but maybe not a CTS. Some even below dealer cost. I look at carsdirect a lot.
Have you forgot about Dealer Holdback. It appears to be 3% on a Cadillac so on what I want to buy at $36845 would give them $1105. And remember they have advertising built into the invoice.
Many dealer like the quick profit that a new sale, via the intetrnet, even if close to dealer cost. That is if the car is new, so no flooring costs result. And we pay the shipping.
#3590 of 6595 Dealerships & Deals
Jun 21, 2003 (10:28 am)
cu95, bingoman, and sevenfeet0: Well said with good points! Glad you guys responded so well and quickly enough to save me from the public embarrassment of a less polite response.
rsteph also hit the nail on the head about being happy (or at least satisfied) with the deal that "we" make.
Anyone who is smart enough to access this web site should also be smart enough to do the preparation to make a deal that they can live with or to determine that they can't do that. There are plenty of sources that help you build your own; determine what you want and what you don't want; locate in-stock vehicles that satisfy your desires; determine the prices; determine the value of your trade-in; determine financing options and payments; and then determine what your acceptable deal will be and do all that long before you talk to anyone at a dealership.
If you don't find exactly what you want at exactly the price you want, or if you find that you can't afford what you want... welcome to the real world. It would be nice if we could always get it, but no one owes us exactly what we want in life.
Ref Attitudes: Many Cadillac dealers/salesmen do not have arrogant attitudes. Nor do they have a monopoly on bad attitudes. I've encountered that kind of arrogance (really ignorance) at Honda, Chevrolet, Acura, Ford, and other dealers, as well as at Home Depot, Best-Buy, etc. Unpleasant attitudes usually are attached to ignorant people and are not related to the value of a product. There are plenty of places to buy cars and TVs. Just find someone who appreciates your business and buy what you want from them.
Final observation: As I've noted before, it is interesting and speaks volumes that there is very little whining on this site from people who own a CTS. I'm gonna go outside, lovingly wash mine, and bask in the satisfaction with the car and the deal that I got. While ctsjerry and his SoCal CTS buddies are having their gathering, I'm gonna have a one car show in my driveway. Cheers and a good weekend to all!
Jun 21, 2003 (12:00 pm)
Yeah I tried last night and everything seemed to be messing up with the internet.... any hows... I went back to the dealorship and took my papers and asked about the pricing again.... once again I got the same answer sortta... but this time it wasn't as confident in his tone... I showed him the printed out versions of the CTS's I built. one was the Cad site, second was Edmunds, and third was AOLs build a car... all three gave me the same thing of getting a base 04 CTS with the auto 3.6 with out needing to add the option package.... after looking at it he showed it to someone... don't know who... (the guy I'm dealing with is the owner) but anyways he said that his dealorship was mis informed about what the pricing was to be and that if I came back in a week or called in a week theyd have a base 04 CTS that I could drive. so I'm glade ya'll told me about all that... plus now I can decided which one I'd prefer... rather than being stuck or forced buying the cheaper of the two,....(even though I like them both.) thankx to all who helped...
Jun 21, 2003 (12:51 pm)
Don't relegate that 32K price ceiling to the old folks, I'm not even 30 yet and 32K is pretty much the max that I can afford right now. While I would love a fully loaded CTS, I can be perfectly happy with a base model as the car does come well equipped. I think it is good that Cadillac offers a model that sells in the low 30s price range. My guess is there are alot of buyers(young and old) that want a luxury car but cannot(or will not) spend much over 30K and to me, despite lacking a few features, a base CTS is a much better car than most other low 30s luxury sedans. I would be perfectly happy with a base 04 CTS with only the 3.6 liter V6(and required automatic) and XM radio.
#3593 of 6595 oldsman
Jun 21, 2003 (1:20 pm)
32K is my max also on a '04, but '03's are cheaper.
I figure I can squeeze a '04 base with 3.6L and Sport package in at about 32K.
SC sales tax caps at $300.
Unfortunately they make up the difference with property tax on vehicles. Will be about $1000 the first year.