Last post on Feb 09, 2013 at 10:09 AM
You are in the Cadillac CTS/CTS-V
What is this discussion about?
Cadillac CTS, Cadillac CTS-V, Sedan
#3576 of 6595 Dealer "Attitude"
Jun 21, 2003 (1:05 am)
To a degree, I agree with wulf007 on Caddy dealer attitudes (at least the one I bought from.) First, the story and numbers: Only had 3 days left before the 0% "Zero to 60" financing went away on the CTS. (I was after that deal.) Only found 1 car anywhere's close that met my minimums. So, bought a 2003 CTS with luxury pkg, auto tranny, sliding sun roof, bright finish wheels, Bose (no navigation) 6-cd system. Both Kelly and Edmunds had the MSRP sticker price on the button..$37,465. (Didn't care about the sun roof or bright finish wheels, but that's what it had.) So, we started the price dickering. One of the first things out of the salesman's mouth was, "Afterall, you ARE buying a Cadillac!" My reply, "C ya", and I headed for the door. His tone changed dramatically and we continued with "the process". In the end, I settled on a purchase price of $35,761 which was like $1,700 over "dealer cost" according to KBB and Edmunds. Then I got the song and dance about how what they showed as dealer cost wasn't right (interesting how those numbers are always dead on when it's to "their" benefit and "all wrong" when they favor the buyer.) Anyways, after all was said and done and my pitiful trade in allowance was deducted and tax and license added in, my final financed price was $37,082. In the end, I got the 0% interest, monthly payment was way under my affordable maximum and even under my "personal comfort level maximum" and I got the car I wanted. So, overall, I was ok with the deal. But that "you are buying a Cadillac" comment and the ever pervasive (although unsaid) "if you don't buy it, someone else will" attitude did put me off. The fact that I was still a good $1,000-$1,200 over dealer cost (using there numbers) gripes me to no end even now. They made it plain they weren't willing to deal below that. (But, I accepted it, and it only changed my payment like $18 a month. That was the justification I put to myself.) However, I compare that to when I bought my 2000 Impala and paid, if I recall right, $300 over dealer cost. They were damn near kissing my feet over that deal. It was just a whole different experience. Now, I can't globally say all Cadillac dealers are like that. And I'm sure there are plenty of you who paid less for the exact same car I did (and I'll bet some who paid more.) In the end, no matter what the numbers are, the final question is: Are you happy with the deal you got? My answer is, "Yes". There are parts of it that irked me, but overall, I'm pleasantly OK with it.
#3577 of 6595 rsteph/the bug
Jun 21, 2003 (2:16 am)
When I bought my Impala I paid $98 over invoice and they bent over backwards to get me the lowest interest rate they could find.
If I get the 1SB at $5235 and the PDX Sport Package that is $1875.
$7110 in options!
And I still haven't included the $645 for the xenon headlights.
Almost $8000 in options!
#3578 of 6595 actual invoices
Jun 21, 2003 (2:18 am)
The invoices from the factory include a advertising fee.
The invoice that edmunds and kbb show does not.
#3579 of 6595 CTS production & XLR/SRX production starts 6/23
Jun 21, 2003 (4:08 am)
CTS production is up.
Already 3800 untils have been built in the first 3 weeks of June.
30,000 in less than 6 months this year vs. 19,000 in 2002.
Looks like the have the capacity to build 60,000
CTS a year. More than double what they thought they were going to do.
If they sell an extra 30,000 CTSs and they have a average invoice of $32,500 that would boost Cadillac's sales by $975,000,000!!!!
If they made $7,000 on each one then that would be a profit of $210,000,000!!!
Talk about a home run for cadillac.
CTS is more popular than they ever dreamed.
Production of saleable SRX and XLR units starts on Monday.
SRX built along side CTS.
XLR at Corvette plant.
#3580 of 6595 xenon headlights
Jun 21, 2003 (5:24 am)
ALL require a leveling system ,Cadillac uses a car leveling system so that is why those headlights are not offered a la carte . A la carte would probably cost a couple of grand
bezel leak . where does it go ? mine doesn't leak enough to go anywhere I think . It just condensates on the plastic . someday I will get a chance to bring it in for a revised bezel .
Price what is this $$32K price ceiling for half of CTS owners why 32K ?
Maybe CTS pricing will be affected by 1. much higher production numbers - maybe that will help keep price down
Popularity - this will raise the pricing
I think 03 prices were introductory
Clock issue My clock was right until daylight savings time . that calibration knocked it off 2-3 minutes since then it is now in sync go figure .
I have 10330 miles on my garnet red CTS LuxSport 5 spd manual all options except the auto trans . This car has been unbelievable .It is great to drive and there is SO much to learn with the Nav and other electronics ....the learning curve continues
saving my pennies for a CTS-V Hope CTS trade in is decent
#3581 of 6595 wwhite2
Jun 21, 2003 (6:11 am)
PDX Sport Package has self leveling.
#3582 of 6595 32K price ceiling
Jun 21, 2003 (6:15 am)
I suspect they are 70 and 80 year olds who showed up at their longtime caddy dealership and that is all they needed.
#3583 of 6595 $32K ceiling (wwhite)
Jun 21, 2003 (6:36 am)
I'm just repeating what my dealer told me. Half the buyers they get (this is in Atlanta) have that as their budget ceiling and want to go no further. If they want to get into a new Cadillac, then an base CTS is their only bet.
#3584 of 6595 Options and manufacturing
Jun 21, 2003 (6:47 am)
Given the choices of option groups on the 2003 CTS, I'm not surprised that Cadillac got some complaints but at least they are making changes that they feel with help the consumer.
Options packages are a classic "upsell" mechanism, which any good business wants to push their customers toward. The profit margins are higher, plain and simple. It also lowers the overall cost of manufacturing (installing entire groups usually lowers total manufacturing time) and inventory (fewer permutations for both Cadillac and the dealer network).
Customer generally prefer a la carte ordering, but this kind of flexibiity is pretty much gone these days. Porsche still does this, but their volumes and small and their profit margins are very high. Finding a medium between profit and flexibility is what the markerting and manufacturing folks generally try to achieve.
Jun 21, 2003 (7:00 am)
No, I don't work for GM, nor have I ever worked in the auto industry. Not that this matters since your point makes no sense.
Again, my point is that GM is free to do whatever marketing programs they see fit at whatever given time. And so is Ford, DaimlerChrysler, Toyota, Honda, Nissan etc. Just because you did a specific marketing program at one point does not mean that customers are entitled to it in perpetuity. That's completely ridiculous. We're talking about the marketplace, not Social Security or Medicare.
And just like you, I've owned a few GM cars. This CTS is my third Cadillac, and I'm still not 40 years old yet. I don't need to be lectured on customer loyalty.
Finally, I thought my comment about you writing a letter to GM's executives was being constructive. If you can't recognize that, then I'm not sure that anything I say is going to matter to you.
Moving on to the next topic...