Last post on Dec 29, 2011 at 12:21 AM
You are in the Cadillac CTS/CTS-V
What is this discussion about?
Cadillac CTS, Car Leasing, Sedan
#370 of 379 Re: Screwed on a 2010 CPO [vinnyny]
Apr 18, 2011 (4:40 pm)
Certified letter going out in the morning, followed by a complaint to the Akron, Ohio BBB. I posted this story on cadillac dot (you know the rest). A couple of days back, another of Towell Cadillac's victims came out of the woodwork. He bought his car on or about March 25. Turns out they gave him the same exact "in service" date that they fed me, and like me, he was shorted 7 months of factory coverage. Looks like a pattern to me: Lets screw the out of state buyers. They are not going to bring suit in Ohio
#371 of 379 Re: Screwed on a 2010 CPO [stoneybroke]
Apr 20, 2011 (4:15 am)
$1695 charged to you to "certify" the car....that in itself is a ripoff if that was an additional charge to you above and beyond the purchase price..now is it a dealer certification or a GM Certified Used car....just curious....
#372 of 379 Re: Screwed on a 2010 CPO
Apr 28, 2011 (7:36 pm)
The car is GM certified. I had my local dealer run the VIN and the car showed up as being certified. The $1695 was above and beyond the purchase price.
#373 of 379 Re: Screwed on a 2010 CPO [stoneybroke]
Apr 29, 2011 (5:02 am)
so the 1695 was a dealer add on for exactly what...the fact they sold you a certified car?.....that is a ripoff!
#374 of 379 Re: Screwed on a 2010 CPO [pao]
by kyfdx@Edmunds HOST
Apr 29, 2011 (7:52 am)
The $1695 is for the certified warranty..
That's the only part of certified that means anything...
#375 of 379 Re: Screwed on a 2010 CPO
Apr 29, 2011 (8:59 am)
The Cadillac CPO program is pretty good. It essentially extends the bumper to bumper coverage another 2 years or to 100K, whichever comes first. GM charges the dealers 1K for the warranty and the dealer pays for the vehicle inspection. Buyer costs range from $1200 to whatever the traffic will bear. IMO, Toyota platinum is a much better deal, but Toyota doesn't make the CTS.
#376 of 379 Screwed on a 2010 CPO
May 11, 2011 (8:20 pm)
A courteous Certified letter to the CEO of Towell Cadillac-Saab brought an immediate response. They apoligized for the foul-up and sent a very nice check as recompense for my agravation.
#377 of 379 Re: Screwed on a 2010 CPO [stoneybroke]
by kyfdx@Edmunds HOST
May 12, 2011 (3:10 am)
I love a happy ending..
#378 of 379 Re: Screwed on a 2010 CPO [stoneybroke]
Dec 29, 2011 (12:17 am)
I'm glad you calmed down before you wrote that letter.
You really should do some homework. The dealer could have provided you with a BUILD SHEET in 1 minute if you had asked. It verifies build date, in service date, etc. and it also states all the options the car has.
You could have also asked for a carfax, which shows initial registration date, etc. but the build sheet is authoritative.
The certification process does cost at least $1,000 and it can be "removed" of one so desires, but most folks want it. I have bought 3 Cadillac CPO cars over the years, and i priced each one with the CPO, and in all three cases i paid LESS than the dealer's on-line advertised price. Next time do a little more research, and check several dealers. I realize this was probably not too easy with a 2010 used car in 2011, since not too many come back in in 1 year, but there are ways to figure out the going rate.
Do yourself a favor and get rid of the inflator kit and get a real spare tire / wheel. the kit messes up your TPMS valves and does not make a permanent fix to the flat.
How is TOYota better than Cadillac CPO?
#379 of 379 Bought a 2008 CTS AWD - CPO
Dec 29, 2011 (12:21 am)
We did end up buying that 2008 CTS - certified back in Mar. Now i have to go back and figure out how much we paid for it. so i can post details. It was (is) an AWD premium edition with the 18" all season performance package and chromed 18" wheels (a non-factory option, that i can't ever pass up!).