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Prices Paid: Buying & Leasing Experiences Lexus RX 350 Prices Paid and Buying Experience
3121 messages, Last post on Dec 02, 2009 at 9:18 PM
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Replying to: husky55 (Oct 26, 2009 7:32 am) Good luck |
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Replying to: hannous (Oct 31, 2009 7:13 pm) |
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Replying to: hannous (Oct 31, 2009 7:20 pm) |
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Replying to: hannous (Oct 31, 2009 7:20 pm)
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Purchased a 2010 AWD rx350. MSRP was $48,669. Paid $44,384 before taxes and fees. I shopped three cities (in person visits, San Diego, Phoenix and Las Vegas). The difference in how we were treated and how much the dealership would deal was striking. Worst experience (how we were treated) was Bell Lexus in Phoenix. Specifically, it was obvious from the time we walked into the door that we were not the usual Lexus customer (i.e. trying to negotiate best deal and not taking their automatic $2000 discount off of MSRP). Several times the sales rep brought up concerns regarding identity theft as they made several requests for our identification (email address, driver lic numbers, two requests for home address verification). Numerous references to "those people" who only purchase and drive "domestic" cars (ironically, they would include Toyota and Nissan in that discussion). We were in the show room for about three hours. After about 2 hours, we had to ask for water. They brought two paper cups of water with ice in them. Lexus of Las Vegas treated us ok but would not budge from $2250 off MSRP. Kearny Mesa Lexus (San Diego), treated us very well (Ask for Pat) , but would not agree to come down to my request of $4,500 off MSRP. Regard to Calf dealships, the doc fee's by state regulation is only $55 compared to an unlimited fee by the dealerships in Ariz. Make sure when you are in your final stage of negotiation that inquire about this. Worst sales rep phrase, "Don't let price get in your way to buy this car" (Pat, Kerny Mesa Lexus). Biggest mistake a sales rep made: I told the rep what we would pay for the car, minus our trade in. Rep indicated that he had the car, sounded like they could do the deal but, would call back to verify trade in amount. Didn't call back for four days...we were on our way to purchase our Lexus from another dealer as he left the message on our home phone...he had my cell #. Turned out we saved about $1500 buying the car at another dealership (Lexus of Chandler). We ended up purchasing our Lexus from Superstition Springs Lexus (Mesa Arizona). Contacted the internet sales rep (James). Did all the negotiation via phone and email. They were able to provide a trade in price for our car ( we supplied vin #, Milage, general condition and a few pics). Walked in, everything was ready for us to sign. They did just what they said they would. One of the best car buying experiences! Just a few notes: Superstition Springs was by far the highest on their doc fees ($689). However, they provided us a trade in allowance that was significantly higher than anyone else (by a few thousand). This more than made up the difference in the higher doc fees and not getting quit the $4500 off the invoice. Moral to the buying experience; take your time, do your homework, know what you want and what you will pay, shop several different stores, and please don't buy the extended warranty (undercoating, paint seal etc.) that the finance manager will try to sell you at the end of the deal (yes, Superstition Springs Lexus tried to sell us the glass coat paint protection at the end of our deal).
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Replying to: rparis (Nov 01, 2009 6:21 am) MSRP:$47,250 Price before tax & tags: $43,294.25 Dealer processing:$100 Tax:$1,013.66 Lic/Doc:$289.00 Total $44,696.91 Traded in my '08 IS 250 AWD for the KBB excellent condition amount. Took the printout in and said it was contingent on getting that price in trade. Mostly smooth transaction at Lexus of Towson. Everything was fine until the monthly payment "accidentally" increased by $10 on the contract at signing. Caught it and told them that the deal was for $10 less per month for the 60 months. Minor hiccup, but they eventually "corrected" the mistake and I got the deal we initially agreed upon. |
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Replying to: tmacb3 (Nov 01, 2009 1:02 pm) "Turned out we saved about $1500 buying the car at another dealership (Lexus of Chandler). We ended up purchasing our Lexus from Superstition Springs Lexus (Mesa Arizona)." Enjoy your RX...I'm waiting for some incentives on 2010 model when 2011 model arrives in Feb-March. Bell and Arrowhead Lexus seems to be the worst dealers in sales and service and both are owned by the same group, I suppose. |
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Confusing... "Turned out we saved about $1500 buying the car at another dealership (Lexus of Chandler). We ended up purchasing our Lexus from Superstition Springs Lexus (Mesa Arizona)." Yea, it is confusing the way I wrote it. What I meant was that the sales rep who waited for four days to get back to me was from Chandler Lexus, We saved about $1500 going with Superstition Springs Lexus. Sorry. |
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Replying to: sanish (Nov 01, 2009 3:33 pm) The re-designed, 3rd-generation RX came out around April, 2009 as an early 2010 model. However, that does not mean the 2011's will arrive in Feb-March, 2010. Most likely, you won't see them in the showroom until September.
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Replying to: tmacb3 (Nov 01, 2009 1:02 pm) Bell Lexus is the same dealer that didn't honor their coupon (see my post above). I have written letters to the BBB and State Attorney General to document my experience there. I ended up purchasing at Lexus of Chandler. |
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