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Toyota Highlander Hybrid Engine Questions

30 messages,  Last post on Sep 17, 2009 at 8:38 AM

You are in the Toyota Highlander Hybrid Maintenance & Repair Forum. Your Host is pf_flyer

What is this discussion about? Engine, SUV


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#17 of 30
Re: HH Just Won't Start [ldirienzo] by sdo11
Jan 25, 2008 (4:47 pm)
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Replying to: ldirienzo (Jan 03, 2008 6:46 am)

HH: Sorry to hear you are having the same problem. The service mgr gave us the Toyota national complaint line. They set us up with their dispute settlement program. We had an arbitration hearing. We heard back that from the independent arbitrator that Toyota has to buy the car back. (We were still under warranty.) We are now waiting on Toyota now. They have up to 30 days to buy it back.
 
My suggestion is the next time it happens to you, take pictures of the of the gearshift lever and the gauges. We took pictures with our cell phone. I think that helped. You may ask the service mgr if they want to send a mechanic to the car's location when you have the problem. That was one of the suggestions the district Toyota rep said at the hearing.
#18 of 30
Re: HH Just Won't Start [maverick777] by wildgoosechase
Mar 24, 2008 (3:12 pm)
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Replying to: maverick777 (May 26, 2006 7:48 am)

Check your OIL level!
We have had the same non-starting problem with our '06 HH (55 K miles) for the last two months. We had previously noticed that the dealer who services both our HH and our Prius consistently overfilled the oil, not just a little, but over half a quart. When we last took the Prius in for service, and they overfilled it again, we insisted that they refill, and get it on the mark. The master mechanic agreed that this over-fill could be damaging, and said they would check their metering. He also said that this over fill could reduce mileage, and might cause starting problems, in addition to damaging the engine. The non starting took place when the vehicle had not been used, at least over-night, or after being driven 400 miles after being serviced, and parked on an up slope.
Subsequently we took the HH in for service, and had the fill only to the mark. NO STARTING PROBLEMS IN THE WEEK SINCE. The absence of the problem does not prove the cause, but it is worth checking.
We have experienced this overfill problem in Southern Nevada, Idaho, and Utah, at Toyota Dealerships with both Interminable Wait & Quick Lube operations.
 
Speculations on overfilling:
Inaccurate metering of new oil.
Inaccurate meter dial setting by grease monkeys.
Not following specifications.
Not changing the oil filter (but charging for it?)
Incomplete removal of old oil, too quick, oil hasn't settled.
Oil viscosity may not be right for the ambient temperature.
Cumulative slight over filling (unlikely as we've used three dealerships.)
 
If non-start recurs, we'll get back to you. Also be sure the gas cap is TIGHT, but that hasn't been our problem. Computers rule, d a r n it!
#19 of 30
Re: HH Just Won't Start [sdo11] by jasker
Mar 29, 2008 (10:31 am)
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Replying to: sdo11 (Jan 25, 2008 4:47 pm)

I am having the same problem with the shift to P when parking message. I have called the dealer who said on the phone he'd never heard of it. I tried to start it 5-6 times same problem. 30 minutes later it started up. I noticed after shifting to neutral and the back to park to see if that fixed it that the car rolled a little and then clicked back into gear. I am going to document it like you said with pictures before taking it in. What have you found out after the 30 days?
Thanks for posting!!!
#20 of 30
Re: HH Just Won't Start [wildgoosechase] by wildgoosechase
Mar 29, 2008 (11:41 am)
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Replying to: wildgoosechase (Mar 24, 2008 3:12 pm)

NOW STARTING AND RUNNING WELL since the engine oil level was corrected. MPG has improved too over the same terrain, but that may also be influenced by less heated use. -CW
#21 of 30
Re: HH Just Won't Start [jasker] by jasker
Mar 29, 2008 (12:15 pm)
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Replying to: jasker (Mar 29, 2008 10:31 am)

Update on my problem:
 Okay it's shift to P when starting not parking first off. I went back out and had my camera ready and it started of course. But 15 minutes later I had the shift to p message again. This time I took the picture of it. Also tried it once more right afterwards and then another problem occurred. The whole screen went blank with only the green bulb and the doors open light with no sound from the engine at all. It was like the battery was dead. Then I took the key out and the car started dinging like I still had the key in. The overhead lights were dimmed but stuck on and the parking lights in front of the car are stuck on. The dinging stayed on even when all doors were closed. I'm definitely taking it in now!
#22 of 30
Re: HH Just Won't Start [sdo11] by tony75
Apr 11, 2008 (1:47 pm)
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Replying to: sdo11 (Nov 19, 2007 7:02 pm)

Hi, I am having the exact same problem and took the car to the dealership. They could not find anything wrong, and also claimed that they had never heard of this problem before. They tried to tell me that I didn't drive the car enough or that I left the lights on. Thats when I got mad. Have you had any success in solving the problem?
#23 of 30
Re: HH Just Won't Start [tony75] by jasker
Apr 12, 2008 (7:17 pm)
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Replying to: tony75 (Apr 11, 2008 1:47 pm)

I did take it to the dealer. They said it was the battery and replaced under warranty. So far I have had no problems since. We have had this problem for almost 6 months and we remembered later that we called the dealer the first time it happened and they told us to check the gas tank and make sure to click it 3 times which is similar to another posting. The problem went away for a while after that but came back. Hopefully it's solved now. Did they replace your battery?
#24 of 30
Car will not start and is making a weird noise by jldavis
Jun 24, 2008 (8:18 pm)
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Out of the blue, my car would not start tonight. It's brand new - 2008, and 6000 miles. It's been working wonderfully, but is is dead as a doorknob. Would not even attempt starting. The door light was on, but extremly dim. Something under the hood was making a very meek pathethic sort of whirring noise.
 
I did recently have an oil change, and have gotten the Shift to P message - both seem to have been mentioned in other forum postings where the HiHy does not start, but I did not see anyone posting about the weird noise too.
 
Any ideas?
#25 of 30
Re: Car will not start and is making a weird noise [jldavis] by rodonnell
Jun 25, 2008 (9:58 am)
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Replying to: jldavis (Jun 24, 2008 8:18 pm)

While I have not experienced this problem, (yet) I suspect it is related to the battery. The door light dim is a dead giveaway that the battery is low. Probably not related to the oil change, more likely a light was left on. The whirring noise is a normal sound, although it may be weak because of the battery as well. There are several systems that get powered up when you turn the key, the water pump and power steering to name two. I think the "Shift to P" is also a symptom of the battery charge state being low as well. Computers do not like to operate with a low voltage condition.
 
May I suggest you perform a test of the battery charge. Should be fully charged and between 12 and 12.5 volts.
 
If you cannot start the engine, try a jump start like you would with any other vehicle. Once running measure the battery voltage again, should be more than 12.5 volts, between 13 and 15 would be normal.
 
If this fails, it seems a trip to the dealer is in order.
 
I am beginning to think there is a systematic failure in the charging systems for HH based on what I have been reading in these posts. I have a hard time believing all the people experiencing problems with the battery running down and failing is because the owners have left a light on.
#26 of 30
Re: Car will not start and is making a weird noise [rodonnell] by stevedebi
Jun 25, 2008 (1:50 pm)
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Replying to: rodonnell (Jun 25, 2008 9:58 am)

" I have a hard time believing all the people experiencing problems with the battery running down and failing is because the owners have left a light on. "
 
You would think that Toyota would have sprung the 50 cents or so for a circuit to shut off the interior lights after 10 minutes. My last three cars have had this feature.

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