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2010 Hyundai Veracruz

944 messages,  Last post on Oct 27, 2009 at 5:51 AM

You are in the Hyundai Veracruz Forum. Your Hosts are steve_ & tidester

What is this discussion about? Hyundai Veracruz, Future Vehicle, SUV


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#867 of 944
Re: 27K and doing fine [mjb56] by cruzin3
Jul 19, 2008 (2:56 pm)
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Replying to: mjb56 (Jul 17, 2008 6:56 pm)

Well, it's official...they can't fix my car. I have to push the shift-lock override to get it out of park or back into park and my fuel economy has dropped to twelve. The dealer told me not to bother bringing it back because they can't fix it and Hyundai is making me go through the BBB Auto Line to file a complaint and enter arbitration even though I qualify under both of the "or" statements in my states lemon laws (the dealer can't fix it and it spent over 30 days in the first year being repaired). I was going to buy the Genesis for my wife, but after this I will never buy a Hyundai again.
#868 of 944
Re: 27K and doing fine [cruzin3] by lemonesq
Jul 21, 2008 (1:12 pm)
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Replying to: cruzin3 (Jul 19, 2008 2:56 pm)

What state are you in? Some states, like Va., make arbitration optional.
#869 of 944
Re: 27K and doing fine [lemonesq] by cruzin3
Jul 21, 2008 (4:33 pm)
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Replying to: lemonesq (Jul 21, 2008 1:12 pm)

I am in Nevada. I have looked up the law and it's very clear that I qualify and gives them one of two options, but Hyundai will not even negotiate with me without using the BBB Autoline. I am going to try this and if it does not work, I will get a lawyer. Hyundai has not been helpful at all.
#870 of 944
Re: 27K and doing fine [craigmri] by ultcar
Jul 22, 2008 (3:34 pm)
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Replying to: craigmri (Jul 18, 2008 2:11 am)

Craig,
 
I, too, had to get my driver's seat track replaced. I actually brought my Veracruz in one day because the seat wouldn't recline. It was kind of funny because they got the reclining to work that day, but I had to wait several days to get the track shipped for replacement. I guess they're connected in some way???
 
BTW, when I got my Veracruz in April of 2007, I also felt my seat "shift ever so slightly" when braking hard. I guess I came to ignore it. I don't think the seat track replacement had any effect, though I may be wrong.
#871 of 944
Re: 27K and doing fine [ultcar] by jmaulsby
Jul 23, 2008 (8:28 am)
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Replying to: ultcar (Jul 22, 2008 3:34 pm)

After 27,000 miles, have you had any durability problems with vinyl on side arm rests? After 15,000 miles, the leather grain surface is gone in small areas on my door arm rests. I rented a Sonata Limited on Monday for a business trip with 11,000 miles and the arm rest vinyl felt much thicker and probably more durable than my Veracruz.
#873 of 944
Re: 27K and doing fine [craigmri] by mjb56
Aug 16, 2008 (6:18 am)
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Replying to: craigmri (Jul 18, 2008 2:11 am)

They just said a track was bad so it felt like the seat shifted, or on occasion, like a motor was loose underneath. It's fine now. Very solid.
#874 of 944
Re: 27K and doing fine [jmaulsby] by mjb56
Aug 16, 2008 (6:22 am)
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Replying to: jmaulsby (Jul 23, 2008 8:28 am)

No, not really. I've had nothing that looks like premature wear anywhere. I wish the carpet/fabric in the rear cargo area was a bit more plush, as I haul my golf clubs and other stuff and that area seems to take a beating a bit more than I'd like. The rest seems fine, though.
#875 of 944
Arbitration by cruzin3
Aug 16, 2008 (6:52 pm)
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I am going to arbitration with Hyundai soon over my Veracruz...14,000 miles and falling apart. My car throws an internal brake switch which shuts off the ESC and won't allow the car to shift out of park. I've also had several fuel pumps and now a new engine pulley. The dealer has been very good at working with me, but the manufacturer's representatives have been horrible. They consistently try to underplay/ undervalue my concerns and lie about what their told. They previously had my car for a total of 18 days to repair this problem and came to the conclusion that it can't be fixed; yet, Anita tells me that it is a minor problem and no big deal. I speak to the service manager who advises her to replace it and she tells me that they don't have any concern. I am just frustrated with their lack of customer service. As a result this is my first Hyundai and will be my last.
#876 of 944
Veracruz falling apart...? by bikermom
Aug 23, 2008 (9:42 pm)
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Replying to: cruzin3 (Aug 16, 2008 6:52 pm)

I'm looking to see if anyone is having similar problems, and if so, what they had to do to resolve them.
 
About 3 months ago I found that if I moved the car too quickly into Drive, the ESC light would come on. In order to turn it off, I had to restart the car, and then sloooowly move the gearshift into Drive.
 
Then about 6 weeks ago I noticed that the car was revving any time I had to stop (stoplights, traffic jams, etc.) I would watch the needle go up about 1-2 clicks above the line...and you could hear it revving. If you took your foot off the brake, it wanted to move forward much more quickly than usual.
 
Last week we took it to the dealership to get repaired. We are at 21,500 miles, so we had an oil change and they kept it for 3 days to try and diagnose the issue. They finally gave it back to me and said that because it seems to rev worse with the AC on, just keep that in mind and don't use your AC too much...but that it isn't affecting the performance of the car or burning extra fuel.
 
Then tonight, as we slowed to a stop for a stop sign, we had a tremendous CLUNK right after coming to a full stop, and the car lost all power. Lights were on, but you could floor it and there was...nothing. It was a long arduous drive home as you can imagine...the car would seem to reset itself if we turned it off at each stoplight etc., but then would hit around 40mph and lose power again. Like I said, a loong drive home.
 
So has anyone dealt with a similar issue yet? I'm ready to unload the car right now...I have kids and can't have a car that I can't trust. Fyi, it's a 2007 Veracruz, which we bought in June of 2007.
 
Thanks for any and all feedback,
LPB

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