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Audi Financial Services

20 messages, Last post on May 07, 2008 at 6:15 AM
You are in the Audi Q7 Forum. Your Hosts are steve_ & tidester
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Replying to: jaysails (Nov 02, 2007 12:10 pm) I just wanted to offer another side of the coin (so to speak). |
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Maybe you have other leases or had other leases with Audi? or VW? Or maybe you know who to talk to there!!! When I called in, it seemed that the people in CS were less interested than the ones you get transferred over to sometimes in India.... |
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My lease on a 2004 A8 was up and I leased a new 2007 Audi. According to AFS's offer, the turn-in fee for the 2004 vehicle would be waived because of the new lease but no way! AFS demanded that I pay the $150 nevertheless; even a letter to Jo Lebeck, AFS's Director, was answered by an "assistant" who would not relent on my obligation to pay the fee despite their offer. I wouldn't go to court for such a trivial amount but I am now ordering a 2008 S4 but AFS no more! I will lease it through Chase. |
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| Sorry to hear that AFS is still so badly managed. They were my worst experience to date. Just about to turn in a Toureg to their parent, will be interesting to see how they handle things. So far, Mercedes is the best I've come across. | |
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