Ask the Car People.SM


Audi Financial Services

20 messages,  Last post on May 07, 2008 at 7:15 AM

You are in the Audi Q7 Forum.

What is this discussion about? Audi, SUV

Messages Page 3 of 3

#17 of 20 Re: Don't Use Audi Financial Services - they are crooks [jaysails] by 0audilicious0

Nov 07, 2007 (11:37 am)

Replying to: jaysails (Nov 02, 2007 1:10 pm)
I'm not questioning that you may have personally had a bad experience, but I was very surprised at how little AFS charged me when I turned in my 4 year old A4 with dents, scratched rims and a cracked windshield. I was out of pocket an additional $175 when I expected well over $500.
 
I just wanted to offer another side of the coin (so to speak).

#18 of 20 Audi by richneedsaleas

Nov 07, 2007 (3:15 pm)

Maybe you have other leases or had other leases with Audi? or VW?
 
Or maybe you know who to talk to there!!! When I called in, it seemed that the people in CS were less interested than the ones you get transferred over to sometimes in India....

#19 of 20 Do not lease another Audi from Audi Fin Services by geoftikas

Jan 24, 2008 (10:28 am)

My lease on a 2004 A8 was up and I leased a new 2007 Audi. According to AFS's offer, the turn-in fee for the 2004 vehicle would be waived because of the
new lease but no way! AFS demanded that I pay the $150 nevertheless; even a letter to Jo Lebeck, AFS's Director, was answered by an "assistant" who would not relent on my obligation to pay the fee despite their offer. I wouldn't go to court for such a trivial amount but I am now ordering a 2008 S4 but AFS no more! I will lease it through Chase.
 

#20 of 20 Looking Back on AFS by richneedsaleas

May 07, 2008 (7:15 am)

Sorry to hear that AFS is still so badly managed. They were my worst experience to date. Just about to turn in a Toureg to their parent, will be interesting to see how they handle things. So far, Mercedes is the best I've come across.

Messages Page 3 of 3

To POST a message, please Sign In.

Advertisement

Browse by Category

Browse by Vehicle
   View All Vehicles

Browse by Board
Browse by Topic
View All Topics

Edmunds Community

Advertisement