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Audi Financial Services

20 messages,  Last post on May 07, 2008 at 7:15 AM

You are in the Audi Q7 Forum.

What is this discussion about? Audi, SUV

Messages Page 3 of 3

#16 of 20 Re: Don't Use Audi Financial Services - they are crooks [jaysails] by richneedsaleas

Nov 05, 2007 (11:12 am)

Replying to: jaysails (Nov 02, 2007 1:10 pm)
Yes, it really is a shame. Good cars, terrible corporation to deal with. Keep on at them they will give you some sort of rebate. Someone somewhere at VW has to listen to that poor stupid little felow, (what do they call him? um? Oh yes, the customer!). Any one high up at Audi/VW listening to the minions yet? Mercedes finance corp is the cream of the crop in my years of experience and no sign of change yet.

#17 of 20 Re: Don't Use Audi Financial Services - they are crooks [jaysails] by 0audilicious0

Nov 07, 2007 (11:37 am)

Replying to: jaysails (Nov 02, 2007 1:10 pm)
I'm not questioning that you may have personally had a bad experience, but I was very surprised at how little AFS charged me when I turned in my 4 year old A4 with dents, scratched rims and a cracked windshield. I was out of pocket an additional $175 when I expected well over $500.
 
I just wanted to offer another side of the coin (so to speak).

#18 of 20 Audi by richneedsaleas

Nov 07, 2007 (3:15 pm)

Maybe you have other leases or had other leases with Audi? or VW?
 
Or maybe you know who to talk to there!!! When I called in, it seemed that the people in CS were less interested than the ones you get transferred over to sometimes in India....

#19 of 20 Do not lease another Audi from Audi Fin Services by geoftikas

Jan 24, 2008 (10:28 am)

My lease on a 2004 A8 was up and I leased a new 2007 Audi. According to AFS's offer, the turn-in fee for the 2004 vehicle would be waived because of the
new lease but no way! AFS demanded that I pay the $150 nevertheless; even a letter to Jo Lebeck, AFS's Director, was answered by an "assistant" who would not relent on my obligation to pay the fee despite their offer. I wouldn't go to court for such a trivial amount but I am now ordering a 2008 S4 but AFS no more! I will lease it through Chase.
 

#20 of 20 Looking Back on AFS by richneedsaleas

May 07, 2008 (7:15 am)

Sorry to hear that AFS is still so badly managed. They were my worst experience to date. Just about to turn in a Toureg to their parent, will be interesting to see how they handle things. So far, Mercedes is the best I've come across.

Messages Page 3 of 3

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