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Toyota RAV4 Maintenance and Repair

768 messages,  Last post on Nov 28, 2009 at 9:09 PM

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#760 of 768 2007 RAV4 Steering Noise by minivanfan88 Nov 07, 2009 (12:34 am)
Actually here is the newest TSB (thanks to whoever posted before): http://www.rav4world.com/tsb/2008/T-SB-0318-08.pdf   My brother has a 2007 RAV4 with about 40K. He took it to the STAR Toyota Dealership Service Shop here in Queens, NY. The shop quoted him $2600 for the repair! $800 for parts and $1800 for labor - something seems off as I don't know too many jobs that take 18 hrs to repair (their hourly rate is $100). Anyways does this sound right? They basically said it was the same part as addressed in the TSB - intermediate steering shaft. Anyways, I told my brother he should speak with the district service manager and see if he can get it covered (he'll talk to him Monday hopefully). Seems to me like it is a design flaw since a new shaft had to be "designed" to "address this condition". Unfortunately, appears to be happening to alot of RAV4's just as their passing their warranty mileage based on the posts I've read. Also, doesn't look like service shops are mentioning the TSB as it's probably more work for them to go through the district manager once the car is out of warranty. I bet in a year or so Toyota will issue a recall and reimburse any customers who had to pay out of pocket - the sooner the better for their customers and their image. Replies to this message: acemechanic (Nov 07, 2009 5:10 pm) willyc14 (Nov 28, 2009 5:43 pm) spinningfox (Nov 28, 2009 8:44 pm) mark19 (Nov 28, 2009 9:09 pm)
#761 of 768 Re: 2007 RAV4 Steering Noise [minivanfan88] by acemechanic Nov 07, 2009 (5:10 pm)
Replying to: minivanfan88 (Nov 07, 2009 12:34 am) Your brother should ask to speak to the Service Manager or Parts and Service Director not an Assistant Service Manager (service writer), and ask him to explain the charges in the estimate. He should also bring a copy of the TSB with him. If you look at the second page of the TSB, it lists the parts to be replaced and the time allowed to perform the repair. Since the vehicle is out of warranty, your brother will have to pay for parts and labor, but if he speaks to the Service Manager, the manager may be able to work out a compromise. If he still is not satisfied, then he should request to speak to a District Manager.
#762 of 768 Re: Rav4 4 2007 4wheel drive more driver leg room [samidog] by m327 Nov 24, 2009 (5:52 am)
Replying to: samidog (Oct 30, 2009 6:46 pm) Toyota will tell you no, however, if you go to a facility which specialized in mobility impairment modifications, they can do it. I had the seat shifted 3 inches back. I believe they had to fabricate a new bracket and reused the original mounting holes. Total cost was about $550.
#763 of 768 2009 RAV4 Power Window anti trap feature by mikeb_57 Nov 24, 2009 (8:08 am)
I have a 2009 RAV 4 V6 Sport model. I installed Weathertech vent visors in the front doors. This model visor has a thin plastic flange that fits into the actual window channel, which avoids the ugly tape method of installation. The window outside upper edges actually mate with this plastic flange when the window is closed. The visors keep water and snow from sliding off the roof and into the car when the window is open a bit for ventilation. I'm sure most Toyota owners are familiar with the wave of slop coming in the window and landing in the window control switches.   The problem is the auto up window on the drivers side will not close automatically with the vent visor installed. The window comes up to the closed position, then opens up again half way. This is the anti trap feature that is supposed to keep the window from closing on fingers etc. In order to close it, I have to bring the window up to about 1/2 inch from closed, then STOP it, and then raise it the rest of the way and it closes fine. I would like it to just close using the auto up feature.   Does anybody know if it is possible for the dealer to either adjust the sensitivity of the safety feature, or disable it all together so that I don't have to fiddle to close the drivers window? I already tried sanding down the vent visor flange to thin it out a bit and remove any possible rough spots. I might be able to take off a bit more, but I don't want to weaken the visor and have it break off in a car wash or something.   Any suggestions will be appreciated   The passenger window has the same feature, but works fine.
#764 of 768 Re: Loud knocking noise from rear - maybe suspension? [hannahsmummy] by bemerdan Nov 26, 2009 (9:33 am)
Replying to: hannahsmummy (Feb 12, 2007 2:18 pm) maybe you should go in the vehicle with the tech. This way you should be able to point out the noise on a test drive. Sounds live there is something loose. shocks, Exhaust,rear diff, spare tyre,tailgate,if the Toyota tech looks he will find. when this is a problem like this. the tech that gets stuck with this problem will more than likely not going to be able to get payed for his time to fix your noise. this is not a good situation for you or the Toyota tech. when you go to work you most get payed for your time at work. Good luck. Replies to this message: bemerdan (Nov 26, 2009 9:40 am)
#765 of 768 Re: Loud knocking noise from rear - maybe suspension? [bemerdan] by bemerdan Nov 26, 2009 (9:40 am)
Replying to: bemerdan (Nov 26, 2009 9:33 am) this pinch protection feature is just that. too much drag on the glass will cause the window to go down. reduce the drag.lube,spread the window frame apart slightly.
#766 of 768 Re: 2007 RAV4 Steering Noise [minivanfan88] by willyc14 Nov 28, 2009 (5:43 pm)
Replying to: minivanfan88 (Nov 07, 2009 12:34 am) We have an '06 RAV4 that had a similar steering problem. We took it in under warranty 10/08, and they couldn't replicate the clunking sound. Thinking that, if it continued, it'd be covered by warranty, we waited until 6/09 to take it back. By then it was regularly clunking. But since it was out of warranty, and "we had waited so long," they'd only split the $2100 cost 75 (them) / 25 (us). That was the DSM's call. We appealed a couple of times, but to no avail. Now that I've seen all the RAV4 steering problems that are out there, I'm even more determined to BUY HONDA! Replies to this message: spinningfox (Nov 28, 2009 8:44 pm) mark19 (Nov 28, 2009 9:09 pm)
#767 of 768 Re: 2007 RAV4 Steering Noise [willyc14] by spinningfox Nov 28, 2009 (8:44 pm)
Replying to: willyc14 (Nov 28, 2009 5:43 pm) My '06 RAV4 had the same issue, I noticed it a bit but didn't pay much attention. Last year I took the car to Westbury Toyota (LI, NY) for maintenance, they \told me there is clunking noise and they can order and replace the shaft under the warranty, to their credit it was fixed until recently I noticed the noise again, this time it was out of warranty and I was was being told they can not cover the same warranty twice and will charge me $750 for the replacement (and they have the spare parts). I refused on the ground that the part is probably defective due to manufacturing flaw, was going to call Toyota and see if they can cover it, let me know if anyone have similar experience. I'll write a follow up once I hear anything from Toyota. Replies to this message: mark19 (Nov 28, 2009 9:09 pm)
#768 of 768 Re: 2007 RAV4 Steering Noise [spinningfox] by mark19 Nov 28, 2009 (9:09 pm)
Replying to: spinningfox (Nov 28, 2009 8:44 pm) get yourself a lawyer, that's about all toyota understands. and yes i'm serious.

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