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Toyota Camry Hybrid Extended Warranty & Service Package

205 messages, Last post on Apr 21, 2009 at 7:00 AM
You are in the Toyota Camry Hybrid Forum. Your Host is pf_flyer
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Hi folks, After 1 year of worry-free driving, I got a "Check Hybrid System" message the other day. I called the dealer and was told to bring it in. After I dropped it off, the service person calls me and tells me that there's a hole in radiator inverter (I think that is what is was) and as a result, all coolant have drained off. He said I was lucky because the engine did NOT get damaged but I was unlucky because a stone or something caused the damage (he thinks it got in thru the grill) and therefore it is NOT covered under warranty. I.e. it is considered road hazard and he quoted $677 or something. I have to admit that I don't really know much about cars but does this sound reasonable at all? I wonder what my recourse is. To me, it sounds like something that should be covered by warranty. I would appreciate any feedback from you experts. Thanks!
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Replying to: jykim (Jan 07, 2008 12:24 am) Follow too close to a gravel truck and a stone bounces up and hits your hood and dents your paint, or breaks a headlight, or cracks your radiator, thats your problem to fix. If you hit a pothole and dent your rim, rip a tire, break a suspension part, same thing. |
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Replying to: jykim (Jan 07, 2008 12:24 am)
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Replying to: olddog7 (Jan 07, 2008 11:47 pm) |
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Replying to: wvgasguy (Jan 09, 2008 4:37 pm) I picked up the car yesterday and to my (pleasant) surprise, the charge was $199. They ended up replacing "inverter radiator" which only costs $16 or so. The rest was labor. Looks like they initially thought that the inverter itself needs to be replaced or something. Thanks for your inputs.
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Replying to: jykim (Jan 09, 2008 11:35 pm) |
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Replying to: jmm2402 (Jan 07, 2008 2:53 pm) |
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I suggest you bring the quote for the extended warranty to your dealer when you go. I did and they met the 7 yr. 100,000 mile "0" deductable price which was $990.00 at the time. No hassel, no problem and everyone is happy. JMHO.
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