Last post on May 05, 2006 at 11:59 AM
You are in the Toyota Camry
What is this discussion about?
Toyota Camry, Transmission, Sedan
TMSUSA is Part of the Executive Management of Toyota Motor Sales, USA, Inc.
This Discussion is Limited to the 2007 Toyota Camry V6 6-spd Automatic Transmission Issue.
Need Help Now? See Your Local Toyota Dealer or Call the Customer Experience Center at
#184 of 233 Move on...cautiously.
May 02, 2006 (11:46 am)
I now have a little over 2,500 miles on my 07 (Japan made) XLE V6 and I love it. It runs great, shifts great, gets good gas mileage and is just a joy to drive. Yes, I am still concerned about the transmission but I think Toyota has done much more than most manufacturers would have done at this point.
I think it is obvious that Toyota is not going to give any more information than they have already posted and they are not going to tear down and inspect all of the units that could "possibly" be affected. I can live with that and I will just have to wait and see how things go.
I "DO" think that Toyota should cover all the transmissions that were in this "early made" group for 7 years or 100,000 miles. That would make me feel a lot better.
#186 of 233 Re: Some off-topic posts have been removed [austinman7]
May 02, 2006 (2:10 pm)
"At this point, though, you have the advantage of us here --you've made a response to something we're not sure we've seen in its completeness and original context, which apparently you have. "
No austinman7, tmsusa enjoys no special privileges on this forum just because we've decided to be upfront and open about a product issue we sure wish had not happened. Anyone who happened to be perusing the thread late last night as I was would have read jp10ís post, too and I suspect they would confirm as the host has that the writer quickly strayed off into subject matter not at all specific to the issue at hand.
I hope that provides more reassurance to you that you did not miss anything relevant to our Camry transmission topic.
Also, someone wondered about our utilization of Toyota Japanese engineers in the U.S. to help us diagnose technical issues, interact with dealers and talk to customers, suggesting that is done in other overseas markets, but not in America. Not true. In fact, we have product engineers from Japan stationed here doing that day in and day out. Along with our American technical engineers, they also have the capability of interacting with our dealership techs, regional field engineers and other experts based at our manufacturing facilities and in Japan via our own dedicated electronic technical support systems.
Thank you for your comments austinman7.
#188 of 233 Half-percent only?
May 02, 2006 (7:04 pm)
This article quoted Toyota spokesman Mike Michels saying about 90 owners reported the problem out of 5,800 vehicles already. 90/5800 = 1.55% The original press release said only "half-percent" is affected. This tells me the 0.5% quoted is against ALL models (L4 & V6), but if we look at JUST the V6, the percentage is much higher.
So far, it is already 1.55%, and this number can only increase as customers with an affected tranny put on more mileage over time. Is this a fair assessment?
#189 of 233 Re: Half-percent only? [supergoop]
May 02, 2006 (7:54 pm)
Not really Supergoop. But I know you've been following this issue closely and tracking some of the information relayed here and elsewhere. So let me again reiterate that we know this issue may impact some of the earliest produced 2007 Camry sedans with the V6 6-spd automatic transmission.
As we became aware of the issue, the early production units were held for inspection/countermeasure implementation prior to release to dealers. But the very first units off the line were expedited to dealers as is normal for our most popular vehicle, and it is some of those that could potentially exhibit the problem.
We also know that that the malfunction, if it is going to occur, will generally happen at very low mileage--around that 500 mile mark. So we anticipate that these potential problem vehicles will surface rapidly, and that's exactly what has happened.
There is no safety issue involved, but a significant dose of embarrassment to us and certainly concern/inconvenience/extreme disappointment to our customers who have had to deal with something so unexpected. That's why we have been doing everything possible to reach out to them, in particular, and take whatever action is necessary to turn a decidedly negative customer experience into something more consistent with the Toyota brand and the ownership experience Americans have come to expect from us.
#190 of 233 Re: Half-percent only? [tmsusa]
May 02, 2006 (8:02 pm)
I think you have done a tremendous job of representing Toyota. Thank you for your participation in these forums.
#191 of 233 Re: Half-percent only? [supergoop]
May 02, 2006 (8:31 pm)
I have pondered this half percent as well. The article below "Questions Surround Camry Assembly" may help. It says that 434,000 Camrys were produced last year. 407,000 from the KY plant and the rest were Japanese imports. If the number of transmission failures for this problem is limited to the 160 as reported in other articles, then you need a population of 32,000 cars. This could be about a month production if the rate is averaged over last year.
So this .5% may be for 160 cars out of 32,000 V6s and V4s that had been produced when the annoucement was made. This is one possible explanation....just speculation on my part.
BTW, That 90 number is good news to me. It means they are quickly finding the problem cars and that there are only 70 left on the road if the 160 number is accurate. This gives me an idea of the failure distribution and matches your survey along with what Toyota says about the 500 miles. Perhaps some of the 70 will not fail at all if the ring reseats as Toyota stated earlier.
http://www.courier-journal.com/apps/pbcs.dll/article?AID=/20051227/BUSINESS/5122- - - - - - - - 70306/1003
#192 of 233 Re: Half-percent only? [tmsusa]
May 03, 2006 (4:14 am)
tmsusa wrote: "That's why we have been doing everything possible to reach out to them, in particular, and take whatever action is necessary to turn a decidedly negative customer experience into something more consistent with the Toyota brand and the ownership experience Americans have come to expect from us."
I agree and appreciate the actions Toyota (USA) has taken. The news media should not only cover the tranny problems, but also recognize Toyota for being up-front and "honourable" in this matter.
I have been following 4 affected customers/forumers, and all have been VERY satisfied with the way Toyota handled this situation. Toyota has truely tried to make good on an unfortunate situation, and for that, I am very thankful! I hope Toyota CANADA will have a similar policy should the issue arise north of the border.
I am noticing customers are begining to receive V6s with a build date of 04/06. The original press release was made on April 25, 2006. My only question is what date in April did Toyota correct this problem? Thanks again!
#193 of 233 Re: Half-percent only? [supergoop]
May 03, 2006 (7:54 am)
Yes, anonymous TMUSA person, how did Toyota come up with the figure of 160? And how did it come up with 0.5 percent?
And third question: Why not a recall of all affected v6 AT camrys? You're gonna have several thousand very nervous owners out there otherwise.