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Ford Mustang Convertible Tops

51 messages,  Last post on Nov 29, 2009 at 9:22 PM

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#36 of 51 Re: 05 Convertible Top Problem [sargentrx] by akirby Aug 28, 2009 (4:46 am)
Replying to: sargentrx (Aug 27, 2009 8:01 pm) This has nothing to do with principles (or principals). If you consider a TSB to be "selling a car with a known problem" then every single car mfr is guilty.   When you buy a car (or toaster or any other appliance) you pay for a warranty (either implicitly or explicitly). Every car made will have something break at some point. The only question is whether it's covered by the warranty or not.   You could certainly get lifetime coverage for all problems. That would only add a few thousand dollars to the price of every new car.   Would it be nice for Ford to step up and cover these things? Absolutely. Does it make them bad for not doing it? Absolutely not. Would other mfrs cover such a repair right now? Highly doubtful. Replies to this message: sargentrx (Aug 29, 2009 7:40 am) ssstang (Sep 11, 2009 7:20 am) skyspy (Nov 04, 2009 9:13 pm) sargentrx (Nov 05, 2009 4:52 am)
#37 of 51 Re: 05 Convertible Top Problem [akirby] by sargentrx Aug 29, 2009 (7:40 am)
Replying to: akirby (Aug 28, 2009 4:46 am) The TSB was dated November '05 and I bought my car in December '05. I should have been informed that there was a problem with the tops. I don't think that you would want to be sold a pacemaker with known problems. The repairs will cost 1/10 th of the price of the car new and 1/3 of the value of the car now. That is a significant defect. You are certainly entitled to your opinion but I know that I will never buy another Ford product. I have bought Ford products for myself and my family for over twenty years and regardless of what you say, I do not think that other car companies sell cars with known problems. I am not talking about a windsheild wiper blade or something that is expected to wear out. I am talking about the top of the car. I am talking about $2000.00 to repair a problem that Ford knew about. I would not be so upset if I were one unlucky individual who happened to get a bad part or installation but there are a lot of us who are having the same problem. I have bought two Ford products for my mother, one for my sister and three for myself in the last twenty years. I have been over all satisfied and never complained about making normal repairs on these vehicles. The TSB, dated Nov. 23, 2005, reads some 2005/2006 Mustang Convertibles may require a repair of the convertible top. Why would a company keep selling cars with known problems with the roof of the car? Not something minor, the roof!   Would it be nice for me to overlook this oversight and keep purchasing Ford products? Absulutely. Does it make me bad for buying from another manufacturer? Absolutely not. Would you feel the same if the roof of your car was sold to you with known defects? Highly doubtful. Replies to this message: ssstang (Sep 11, 2009 7:20 am) skyspy (Nov 04, 2009 9:13 pm) sargentrx (Nov 05, 2009 4:52 am)
#38 of 51 Re: 2007 Mustang Convertible [suzz] by ltomlinson Aug 29, 2009 (7:14 pm)
Replying to: suzz (Jun 15, 2007 7:13 am) do not buy a ford at all... have a new 08 the thing is a piece of junk ... DONT DO IT YOU WILL BE SORRY........
#39 of 51 Re: 05 Convertible Top Problem [sargentrx] by ltomlinson Aug 29, 2009 (8:02 pm)
Replying to: sargentrx (Jul 25, 2009 8:21 am) does not suprise me i have a new 08 convt. water has been coming thru the door for 1 yr 4 months ... they just keep putting you off and there favorite words are that is what it is supposed to do or can not dupicate... i am with you i will never buy another ford product again and i will tell everyone that ask not to buy one either ...
#40 of 51 Re: 05 Convertible Top Problem [sargentrx] by ssstang Sep 11, 2009 (7:20 am)
Replying to: sargentrx (Aug 29, 2009 7:40 am) Hey Saregentrx   I have just experienced the same problem with my 05 Mustang. Ford is giving me the same crap they told you. They even have the nerve to insinuate that I must have done something to it and said this just doesn't happen unless someone deliberately damages the roof. I have a witness that was beside me when the top went down and there was no problem. The problem occured 20 mins later when I tried to put the roof back up. What's worse is Ford is telling me to get my insurance to pay for it - basically do some insurance fraud! I bought the Extended Warranty and can't believe a part worth $8000 is not covered in a warranty - this is more than the cost of replacing the engine and transmission together...how can it not be included in a warranty??? Needless to say I am completely frustrated with Ford and regret having gone down the path of buying a North American car for the first time in my life. I've bought new and really used Hondas all my life and never, ever experienced any issues with these cars. North American car companies deserve to go out of business - they sell defective products and don't stand by them!!!! Were you able to get resolution somehow?
#43 of 51 Re: 05 Convertible Top Problem [sargentrx] by skyspy Nov 04, 2009 (9:13 pm)
Replying to: sargentrx (Aug 29, 2009 7:40 am) Unfortunately, my post mentioning a class-action against Ford was deleted. It was an honest mistake...I meant it more as a comment of criticism than a solicitation. But what's done is done. In any event, I've written to Mulally and the rest of the directors at Ford telling them that I'll take my complaint (on behalf of others with the same problem) to the Attorney General and the FTC if they don't help with repairs. As with at least one other poster on this message board, TSBs were issued on my convertible top indicating these problems before I even took delivery of my car and I should have been told about it. My "PremiumCARE" extended warranty is in force, yet they're still refusing to repair it. Ford states that the warranty will give you "Peace of Mind" with "No Surprises" and covers over "500+ Key Components." How can they tell me that the mechanical system which makes a convertible top go up and down aren't "Key Components" for that model car?! If they hold to that, then the sale of that warranty is deceptive and fraudulent. Replies to this message: sargentrx (Nov 05, 2009 4:52 am)
#44 of 51 Re: 05 Convertible Top Problem [skyspy] by sargentrx Nov 05, 2009 (4:52 am)
Replying to: skyspy (Nov 04, 2009 9:13 pm) I agree completely. I just cannot believe that a company like Ford can sell products knowing that there is a problem. Please keep me posted on your progress. I think that you are doing the right thing. Someone should shine a light on the fraud.
#45 of 51 Not just convertables by floodedcar Nov 08, 2009 (3:50 pm)
I am calling Connecticut dealer about flooding within my 2006 Ford Convertable in the am. From the things I am reading it appears I have my work cut out for me. I have extended bumper to bumper but I wonder about the damage to insides of panels and as I plan on insisting on new interior carpeting I wonder how long it will stay dry after (hopeful) new interior is in. I also have a spastic turn signal but wonder about parts not showing water damage yet. I will swish my way to dealer and pray for the best but as for Ford I am fed up. One of my last cars was a Ford Eddie Bower but it was running firestone tires and it endowed three times. Thank God for sun roof as I ejected from this window or I would not be here today. When I was in hospital with 10 broken ribs and punchered lung, Ford rep took tires to be looked at. You wouldn't believe it, they vanished. I'll keep you posted as to the service I recieve. Carol in Ct. Replies to this message: explorerx4 (Nov 08, 2009 6:13 pm) floodedcar (Nov 09, 2009 4:03 am)

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