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Chrysler 300C Rims

15 messages,  Last post on Jul 19, 2008 at 4:00 AM

You are in the Chrysler 300/300C/300C SRT-8 Forum. Your Hosts are pat & karens

What is this discussion about? Chrysler 300C SRT-8, Chrysler 300M, Chrysler 300, Sedan


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#1 of 15
chrysler 300c pitted rims-need recall by jpit
Apr 21, 2006 (7:34 am)
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The rims on the 330c are pitting very quickly. They have plastic iver the rim and when moisture gets under the rim it causes pitting and discloration. Looks like hell on a new car. They are saying you are n ot maintaining car correctly. Not True. Defect and they are not addressing this problem. Need to contact Chrsyler to let them know of this problem. They are not standing behind this. Have to have rims replaced ot reconditioned. Better to replace because of this problem. Need to contact Chrysler to address this problem.
#2 of 15
Re: chrysler 300c pitted rims-need recall [jpit] by srt8jockey
May 13, 2006 (11:51 am)
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Replying to: jpit (Apr 21, 2006 7:34 am)

I agree completely ! I have staining some pitting and overall concerns with the quality of these rims. Excessive brake dust and grooving rotors are also spoiling my first impressions of my new SRT 8 300. I hate to complain about this otherwise great car, but paid big cash for this premium ride and hope to see some support from others with these issues.
#3 of 15
Anyone from Chrysler listening? by vic10
May 16, 2006 (7:05 am)
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First of all, I was surprised to learn that these were plastic covered wheels since I thought the original brochure on the product defined them as "chrome wheels". Plastic clad is not the same thing. Secondly, the replacement seems to be at the whim of either the dealer or the local rep since there were several posts in 2005 that indicated owners had problems and the wheels were replaced at no charge. There is either a problem or there isn't. I just took my 2005 in (18,000 miles)and noted the condition to the dealer. He's been very responsive, but in this case clearly indicated it was the regional office who would decide. He took photos and sent them in. Haven't heard. He did mention the possible affect of corrosive cleaners and I said "Murphy's Oil Soap and Windex??" Ended that discussion....
#4 of 15
Giving Dealer a Chance To fix Issues by srt8jockey
May 16, 2006 (7:38 am)
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I'm in Canada and am not too sure what the protocall is here for dealing with pitted wheels and grooved rotors,brake dust etc. , but will soon find out. I am taking the car in this week to have the wheels looked at and will post my results here. I have not recieved my dealer performance evaluation survey yet and have also informed this dealer that I intend to purchase 4 new trucks for my business by August. I hope these incentives will result in new wheels and brake discs and will post my results here for others who may have the same problems. Does anyone have pictures of their wheels/brake discs with this problem ? I will be photographing mine and posting them here for comparison to others and hopefully help others plead their case to Chrysler.
Rob
#5 of 15
Re: Anyone from Chrysler listening? [vic10] by jpit
May 16, 2006 (9:15 am)
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Replying to: vic10 (May 16, 2006 7:05 am)

contact 1-800-992-1997 customer assistance center need to address
#6 of 15
Re: Anyone from Chrysler listening? [vic10] by jpit
May 16, 2006 (9:19 am)
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Replying to: vic10 (May 16, 2006 7:05 am)

also try 1-800-853-1403 if you can get through. Will keep trying need vin number
#7 of 15
Pitting wheeels by mikeyjohn
May 28, 2006 (8:09 am)
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I have had my C since the very beginning (June 04) and ran into the pitting in late fall and winter 04-05 and my original dealer refused to do anything about it. I went to another dealer and they were more receptive and after several back ad forth contacts with DC they recognized that this was a major problem and changed the way these wheels were made. They replaced my wheels but will only do it on a need basis only there is not a TSB per say.
 
If you go to other 300 websites you will see that many, many owners have had the same problem.
#8 of 15
Gas Mileage by pearlcoat
Oct 03, 2006 (12:22 pm)
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What MPG numbers are you getting to city driving with the 300 Touring or Limted with 3.5L engine? Same question for highway MPG.
#9 of 15
Failed attempt with Chrysler by vic10
Feb 05, 2008 (9:19 am)
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Finally wrote to Chrysler, with photos of my wheel corrosion, and copies of edmunds.com indicating several customers received support from their dealers for wheel replacement. Chrysler's first response was the car is out of warranty (it's an '05 and currently has 37K miles). So I advised that I have the supplemental, supposedly bumper to bumper, warranty. They replied well, that's really only a powertrain warranty (not sure when a radio or power windows--which are covered--became "powertrain" but they apparently have) and the wheels would be under the basic warranty only. So I replied, well, if you look at the dealer's work sheet I provided, it shows that I complained about the wheels in April '06 (19 months old) and at 18K miles, all well within the basic warranty period. They replied, well, after careful consideration, we decided we will not honor this warranty claim anyway.
 
Obviously, now I don't have a good feeling about the support I'll get with the dollar-wasted supplemental warranty. And for all those out there wondering about the Chrysler "lifetime" powertrain warranty: Beware. It's only words until Chrysler decides to honor it and this episode wouldn't give me a warm fuzzy feeling.
#10 of 15
Re: Failed attempt with Chrysler [vic10] by xtec
Feb 05, 2008 (9:42 am)
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Replying to: vic10 (Feb 05, 2008 9:19 am)

Vic- I will say you did a good job presenting your case.I agree with you.In the past if you had a defect and notified them of that defect,they would honor the factory warranty.I think because Chrysler is pinching every penny,they aren't doing what they did in the past.My suggestion is to put a complaint in at BBB,then file a complaint with your states Attorney General office.To me Chrysler breached your warranty by not replacing defected rims during warranty period.Good Luck

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