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Toyota Camry Hybrid: Ordering Process
530 messages, Last post on Nov 10, 2006 at 4:26 AM
You are in the Toyota Camry Hybrid Forum. Your Host is pf_flyer
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Replying to: spiff72 (Jun 19, 2006 7:00 pm) If it is only in "A", it still has to be assigned and shipped from Japan. Maybe even built. I don't play games, and only take deposits on cars I have in stock or in the pipeline.
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Replying to: ctautomall (Jun 22, 2006 8:47 am) |
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being a sales person at one of the larger toyota dealerships on the east coast does have advantages, I currently have 2 identical hybrids in stock ready for delivery today, they are both loaded and have the nav system, I have 5 in my pipeline that do not have deposits on them yet, The reason for a deposit is actually two fold here, it shows that you are truely planning on buying, but MORE importantly that the car coming in is YOURS, it holds the car for you and keeps other salespeople from selling it out from under you. If you request a refund of a deposit it is done the same day espically if you use a charge card for the deposit. We dont make a living off stealing your money or holding your deposit Now as far as deposits go, I call my customers every few days with an update on what is going on with their order or incoming car or truck. I have been in sales all my life, and there is nothing worse then hearing such horrible stories as salesmen not calling their customers, answering questions honestly and doing business the proper way. if I dont know the answer I will tell you I dont know it and I will also tell you I will get the correct answer for you as quickly as possible, I dont mind doing the research to answer a question I dont know the proper answer to, it is hard for me to know everything there is to know about every car. If your sales person doesnt contact you, then he isnt a salesman but an order taker. The toyota camry hybrid sells itself right now and the average buyer knows more about the car they plan to buy then 90% of the sales people selling them if you have any questions about a toyota hybrid, not only local to me but anywheres in the country please feel free to send me an email I will be more then happy to answer your questions. If you dont want to wait for an ordered hybrid remember I have two in stock ready for you to drive home today. But my goal here isnt really to sell a car my goal is to learn to better serve my customers when they do have questions regarding the toyota camry hybrid John C Please dont feel that if you dont buy the car from me that you cant ask me a question, I am here to learn what you need as a consumer, and to provide the best service I can
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Replying to: ctautomall (Jun 22, 2006 8:39 am) If I were a large metropolitan dealership and I had say 100 deposits of $1000 in the bank at any given time then yes, having 100K of cash in the bank probably helps my bottom line as far as credit worthness, and cash flow. I could have cash flow with someelses money for business operations rather than using my own funds. If I am a small rural business I probably just hold the check and use it as leverage to hassle the person in staying with the deal (such as a poster yesterday did, even though the dealer made her feel stupid and treated her poorly). Either way, I probably am in agreement with you that it should be totally unnecessary for a deposit to be required at all on a car that moves this well. |
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Replying to: toyotanysales (Jun 22, 2006 9:21 am)
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Replying to: wvgasguy (Jun 22, 2006 10:53 am) My customers are told at delivery of their new car and every time I contact them that they are not to call service I would prefer them to call me first, this way i can set up the service appointment and follow up and make sure everything is fixed properly before they pick up their car. Some people buy strictly based on price but through the years I have found I have lost very few deals based strictly on price, I have found that by providing a freindly helpful service customers allow me to earn their business time and time again. wvgasguy if you ever have any questions feel free to email me and ask away, I dont mind answering questions at all, if you currently own the TCH you may want to check out a post a wrote in another thread about gas mileage where I describe how the ECO button will save you fuel and allow you to set the air conditioning to a level that will freeze you out fo thte car. I hope you love your new car and that you get many happy miles of service free driving from it John C
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Replying to: toyotanysales (Jun 22, 2006 11:18 am) |
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| We can talk about the process here, but please don't get into buying and selling cars or accessories here. That's something we cannot do on the forums. | |
We recently have begun shopping for a TCH. I have read some of the messages from others and they state they have ordered but the dealers in Phoenix are saying (1) put $500 down (2) identify color and options, (3) go on a waiting list, (4) dealer waits to see what TCH they get in, and (5)dealer calls if (a) you are next on the list and (b) there is a "match" or close to a "match" with what you want and you still want it then all is well. Is this really the process? How long does it normally take to get a fully loaded TCH is the magnetic gray or is that like asking how long is a piece of string? Feel like it is lotto drawing as the TCH may or may not have what you want. Plus if we trade in a car - dealers won't give a firm value on the trade-in - as the value may change by the time the TCH comes in - does all of the above sound right?
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Replying to: azdryheat (Jun 22, 2006 2:03 pm) |
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