Last post on May 13, 2013 at 10:10 AM
You are in the Ford Expedition
What is this discussion about?
Ford Expedition, Paint, SUV
#77 of 106 Re: AVERAGE JOE VS THE VOLCANO OF ERUPTING PAINT [maynardjw]
Jul 28, 2011 (10:24 am)
I have the same problem with my 2008 expedition that I ordered in 2007. How do I go about getting that info and what is it called from Zestar because Ford has offered me $250 from them and asked the dealer to give me $250. I turned this down they said it was because I didn't get a recommended service for my transmission I believe at 30,00 and I have 44,000 mile on it. Any help would be appreciated because I'm not backing down! $44,000 for it to blister in 3 1/2 years.
#80 of 106 Re: 2004 Ford Expedition Roof Rusting and leaking [kennyk1019]
Sep 08, 2011 (12:01 pm)
I have a 2007 ford expedition eddie bauer EL and the roof is rusted in 4 spots in the grooves, and i noticed this after a car wash and the water was dripping inside the cab, took it to a ford dealer here in league city and was told it was out of warrienty and was prob. caused by rock chips and leaving car out in the rain???????
#81 of 106 Re: 2004 Ford Expedition Roof Rusting and leaking [philzex]
Sep 08, 2011 (3:15 pm)
Have Ford supply the thickness data associated with your vehicle.
If told its not available, request a factory representative to take paint thickness measurements of the roof.
Thin paint will peel and cause rusting.
Consumers have been having their new and pre-owned vehicles repainted by Ford outside the warranty period.
#82 of 106 Re: 2004 Ford Expedition Roof Rusting and leaking [philzex]
Sep 08, 2011 (6:48 pm)
Go to Ford Mercury Paint Peeling on Facebook, Lemon law.com or the Zestar corporation website. There you will find everything you need to sue Ford. With a little effort and a little help from the sites above, you will win in court.
I have an 08 Expedition that has paint falling off the aluminum. I sued and received 5k in damages. What ever you do don't let Ford fix it without a 5 year warranty. (They wont do it) They will make you sign a release letting them off the hook from any future claims.
The aluminum on the front hood and rear tailgate will more than likely start peeling. Look closely around the rear license plate shroud and inside the rear tailgate for blistering. The front hood will also start on the inside.
I sued for sheet metal replacement (front and rear aluminum) and repainting. I also did not sign a release so I can go after them if my roof starts failing. Looking at the paint quality it probably will. I did a micron test of the paint falling off and it was around 4 microns. The paint is supposed to be 7 or more.
I have a video posted on Youtube. Search Expedition blistering and you will see what you need to watch for.
Profit is job one....screw the customer!
#83 of 106 Re: 2005 Expedition Eddie Bauer [drequet]
Oct 16, 2011 (3:02 pm)
I agree next ride chevy or Toyota .
#84 of 106 Brand New Expedition - Lots of Rust under Dash
Feb 01, 2012 (12:10 pm)
I recently purchased a brand new 2011 Expedition - fully loaded, sticker price just under 50K. While working on the sync system which had broken, I was under the dash and discovered rust on all the metal parts. I am not saying a spot here or there. There is rust from left to right. Well, in true Ford fashion, they said it is normal. My concern is - metal never stops to rust. Metal needs moisture to rust. If there is that much rust now - I can't imagine what it will be like in three years, probably the day after the warranty runs out. So here I am....a vehicle who's tires have had to be balanced twice in 7 weeks (and the vehicle still rides like an old truck), the sync system has gone out twice and rusty metal parts, not to mention the poor glue job on the hatch....Where do I go from here? I have taken 41 pictures of this and an independant body shop has said that isn't normal, after they examined the vehicle. Ford customer service - that was 30 minutes on the phone and my life I will never get back. Totally useless. Any suggestions or want to see some pictures, let me know...your going to ask yourself "What is Ford thinking?"
#85 of 106 Grand Marque Paint Peeling off
Feb 06, 2012 (8:58 am)
I have a 2006 Mercury Grand Marque and the white paint is peeling/blistering off the hood, roof, trunk and some side panels. I contacted the dealer and they have had this problem with LOTs of Grand Marque and Ford (especially police cruisers) and have repainte "probably over 100". I contacted Ford via e-mail with no results and denial. I contacted Ford customer service by phone and she admitted this is a problem with the white series of the cars as the metal wasn't prepared properly. HOWEVER, FORD WILL NOT BE DOING ANY CUSTOMER SATISFACTION RECALL!!! Thanks Ford! She suggested getting it repainted and save the receipts--$1700!!! I recontacted my local Ford dealership service manager. He had talked to the district and region reps and they refused to budge. They know the problem and have had police cruisers with no paint on the roofs. But he says he thinks they are afraid if they do any more, they will open a flood of repaints and possibly a consumer class action lawsuit--where are the people looking out for us and big companies not standing behind their product. What do I do? I am filing a consumer complaint with the state of Florida, but I am going to half to repaint because it is starting to rust. The car was my retirement car and still only has 22,000 miles on it.
#86 of 106 Re: Grand Marque Paint Peeling off [wunderly]
Feb 06, 2012 (11:03 am)
This is why I traded in my Ford for a Dodge. I will never own a Ford again. It was also admitted to me by two different delearships since I traded the Expedition in, that it was a problem and Ford was NOT going to do anything about it. Unfortunately, many people can't get out of a vehicle that easy and not enough people know about the paint problems when they buy. Too bad we couldn't get the news to expose the complaint!! I drove my Expedition around for a very long time with bubbling paint on the hood and had to just wait till I had the money and was able to get out of it. Not to mention, that Expedition was in the shop from 1,500 miles until the day I traded it in...the engine even blew up at 98,000 miles. Good thing I had a 100,000 warranty, that I purchased. Oh, and that was a big deal too. The Ford warranty that I bought and paid cash for, had to "investigate" why my engine blew up RIGHT before the warranty ran out...gee, really, the car has been in the shop since I had it with everything from the window motors, a/c, front end problems, starter, transmission and now your surprised about the engine...whatever. It took me three weeks to get my car back, while they made sure I didn't do anything to blow up the engine. Come to find out, two of my fuel injectors stuck open and flooded the cylinders. Not possible for me to have done. After that I just bidded my time to be able to get rid of it....NEVER again will I buy Ford. I'd rather walk, that thing was constantly in the shop.