Last post on Dec 05, 2013 at 1:15 PM
You are in the Hyundai Santa Fe
What is this discussion about?
Hyundai Santa Fe, SUV
#1 of 3003 So far here is my experience
Feb 02, 2001 (2:03 pm)
I had been looking at Santa Fe's and had decided I wanted one, but to make sure it was what I wanted, I decided to go for another test drive round in the competitors. So I told my Hyundai salesman I would more than likely be in on Saturday to put in my order(he quoted a 1.5-2month wait).
That Friday my 90 Mustang broke down and I thought it was a fatal blow, so I frantically started calling all area Hyundai dealers to see if they had what I wanted, and of course they didn't, but this other dealer promised me he could easily get me what I wanted in 2 weeks. I thought great. I could handle a 2 week wait. I went and signed the paper work. (MSRP+gold package trim(that I didn't really want for extra $500)
3 days later I called and the story had changed to 3 weeks. Now only 5 days after the contract they are saying by the end of Feb. The good news is I got My Mustang fixed for $200 and don't have to have a rental car.
I guess what this all boils down to is I feel like I got taken in at a dealership not convienant to my house and paid for a stupid Gold trim package that I didn't want. So be leery of salesman promising less than a month delivery time if they don't already have your vehicle on the lot.
If anyone knows any loop holes for me to get out of my contract let me know (email kim532hotmail.com). My 72 hours deadline is up. I just have to hope now that they don't deliver in time so I can break the contract that way and go to the dealer I want with the price I want.
#2 of 3003 Dealers area strange lot.
Feb 05, 2001 (6:36 pm)
This is a bit odd as I'm normally the type of person who would prefer a root canal over buying a new car any day.
But since buying the Santa Fe LX a week or so back I haven't seen the bloody thing! The wife is always out with it.
Also I received a nice note from the Hyundai dealer I bought the car from, a gift from the saleman in the form of a coffee mug ( Yes sure, it has the Hyundia Logo on it but it was filled with candy and a big gold bow. I also recieved a coupon book and preffered customed card good for all manner of neat things from the normal oil change to discounts for parts and accessories.
This is something I haven't gotten from new cars dealers that I have bought new cars from that costmore than twice as much. My new Mercedes didin't even get me a thank you note nor my Corvette.
Anyone else get this stuff? I think it's a big step in the right direction for Hyundai and this dealer if nothing else.
Or is Hyundai just going the extra mile for everyone who buys one? Whatever it is all very much a part of the expierience and make me at least "think" that they care about us.
Gotta give them five stars for trying at least.
#3 of 3003 dealer service
Feb 07, 2001 (9:06 am)
to richardr4, Yes I received a booklet stuffed with coupons etc. from Hyundai and my dealer sent a lot of stuff including a tape about their services and hours . I have only been in to the service center to have my plates put on. I don"t have 3000 miles on my SF yet, but soon. I'll let you know how the service in Houston is. I bought a Nissian pickup six years ago and got nothing. Their service is great, but customer follow up is nil.
#4 of 3003 RE: Dealer Service
Feb 07, 2001 (2:06 pm)
Thanks for the reply. Nice to hear that other's are having the sameor similar expieriences with Hyundai. The only other dealer that came close to Hyundai was Jeep / Eagle. I swore when I bought my last car it would be the last NEW vehicle I paid that much money for.
MY first choice was the Pontiac Aztec but they wouldn't budge on the ugly things. So I checked the net and looked at all the forums and found this one. Then test drove the Santa Fe. The rest as they say, is history. Not a Jaguar by any means but certainly a great value. Even if the resale doesn't hold up it's not a big deal. I'll drive it after the wife gest tired of it and buys a new one? I HATE diriving her old Eagle TSi !
Thanks again for the feed back. I've noticed that for most part everythting has been very positive.
I take that as a very good sign. Check out some of the other boards and see what I mean.
#5 of 3003 lshirley2
Feb 07, 2001 (5:39 pm)
Hi I'm also looking at Santa Fes in Houston. Could you tell me what dealership you got yours from, how they treated, what model you have and how much it cost you?
#6 of 3003 dealers service
Feb 08, 2001 (6:36 am)
Hall4, I contacted Autonation on the internet and they sent me to Charlie Thomas on the Gulf freeway, near Almea mall. The Salesman was really great. I went for a test drive, told them to write it up and in an hour I drove out. The total drive out for a 2001 GLS fwd sandstone, was $20,555. I really love driving this car.
#7 of 3003 Laughing at me
Feb 08, 2001 (8:07 am)
I had posted previously my experience. And how I thought my salesman was trying to get my sale by giving me a delivery time which was unrealistic. I guess I am going to concede a little. I talked to the sales manager last night and they have my Pewter V6 GLS FWD on the way and I should have it the week of Feb. 19. Only about 1 week longer than what was promised. I'll keep you posted if that happens.
I am conceding a little because I called dealers in the Chicago area and they thought I was nuts. One guy said he would be surprised if I got my 2WD V6 before May since they are so rare. I hope I prove him wrong.
#8 of 3003 Corrections
Feb 08, 2001 (10:39 am)
I may have been unclear in previous post. I have on order 2WD V6 GLS in Pewter. I entitled it LAUGHING AT ME because out of the 5 dealers I called in the Chicago area 4 told me I would not be able to find what I want and 1 actually laughed at me( the guy who said I wouldn't get my SF till May)
#9 of 3003 Anyone got a particularly good price in SoCal?
Feb 11, 2001 (10:00 am)
#10 of 3003 very very smooth
Feb 25, 2001 (6:51 pm)
This being my first new car ever (I am 31) I was nervous about buying one but I did a lot of research and went to a few dealers who had a take it or leave it attitude.
I went home and read some more.. then i went on the offensive, I walked into a dealer... told him what I wanted in the car and what I would pay for it. I had my numbers in hand to back me up and the deal was done.
I got it for $900(something) under MSRP plus they threw in pinstiping (because the striped it without asking me) and they axed the dealer prep.
Informed buyers have power. No wait for delivery, they had the Sandstone GLS with pkg 11 right in the showroom.
Now we are LOVING it. Hopefully the love will last.